SUMMARY

• Certified Scrum Master, Product Owner& Agile Enthusiast with years of experience in facilitating complex software development projects that is in demand of team coordination, stabilization to deliver products within the budget in stipulated timelines with extensive years of experience in multiple facets of Software development process in various domains like Timeshare, Retail, HR&D and Financial services.
• Certified Lean Six Sigma Green belt with process improvement and Quality control within organization. Proven track record for fast paced, deadline driven environments expressing effective communications and leadership skills.
• Demonstrated ability to coach and practice Scrum Values and align to Agile Manifesto for small teams. Educate and encourage team on cross functional skills.
• Facilitate Scrum Ceremonies Backlog refinement, Sprint planning, Sprint Review and Sprint retrospective.
• Acted as a Change Agent in my current organization to have the team transition from their current practices to wisely choose Scrum or Kanban framework for their solution needs.
• Developed Use case diagrams attaching to User Stories to help team understand the requirements.
• Created Epics and mapped the User Stories to Epics ensuring the idea of the product is not lost and adds more value to the same.
• Work with the DevOps Engineers to implement Continuous Integration and Continuous Development using Jenkins and Azure.
• Conduct Icebreaking sessions and team building activities even in video conferencing for improving the work culture and morale.
• Proven Expertise as Quality Assurance Analyst in Data migration testing, ETL testing. Hands on experience in technologies like API testing using Swagger, postman.
• Execute the Selenium automation scripts to assist in regression testing
• Exposure to various PM tools like JIRA, Redmine, Trello, HP ALM, SharePoint etc.

TECHNICAL SKILLS

SDLC Frameworks: Waterfall, Scrum and Kanban

Tools: Selenium Webdriver, Foglight, Yslow, Gitlab, Jenkins, Postman, SOAP UI, Swagger,Tableau and Browserstack

PM and Defect tracking: JIRA, HP ALM,Footprints, Redmine and Trello.

RDBMS: DB2, MySQL,Oracle 12C

Programming /Scripting Languages: Python and XML

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master/ Product Owner

Responsibilities:

• As a Scrum Master, have facilitated the team from project initiation through the delivery of final product directing and delegating as needed.
• Remove impediments for the development team as and when identified using integrated and strategic approaches.
• Facilitate Scrum Ceremonies Backlog refinement, Sprint planning, Sprint Review and Sprint retrospective.
• Established Standard Operating process by creating templates for Sprint Release Management. Work closely with DevOps team to ensure our CI/CD and rollback plans.
• Responsible for keeping a health check on the project. Measure and forecast velocity of the team to ascertain the team’s capacity. Generate necessary metrics like burn down charts, elicit them to the team to reinforce changes on demand.
• Responsible to build trust in the team and improve performance efficiently among the brand - new team.
• Assist and Mentor the Product Owner on how to create product backlogs using the grooming techniques.
• As a Product Owner, have worked closely with the product visionary to collect the ideas and translate them to User Stories in JIRA.
• Developed Use case diagrams attaching to User Stories to help team understand the requirements.
• Have played the dual role of servant leadership for one team and Product Owner in different team.
• Created Epics and mapped the User Stories to Epics ensuring the idea of the product is not lost and adds more value to the same.
• Enabled improvement in team’s delivery commitments and capacity planning for Sprints by identifying & tracking hidden tasks.
• Have been the change agent by advising the team to integrate GitLab’s in JIRA to automate the CI/CD process when it was handled manually with a double task conventionally.
• Responsible for resource planning and reporting weekly status report dashboard for the projects to the Business development manager and other stake holders
• Actively participate once in every week in the Agile community of practices where Agile enthusiasts from various other organizations participate and brew the Lean Coffee.

Confidential, Las Vegas NV

Scrum Master

Responsibilities:

• Facilitate Sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Facilitate team retreats to invest on teambuilding and engage in productive retrospective.
• Work Closely with Product Owner to assess the current team dynamics and improve whenever necessary
• Conduct Ice breaking sessions for the team to build the collaborating skills.
• Work with Build masters to ensure deployments on time and follow up on post production issues.
• Actively participated on post production testing assistance using my previous competencies.
• Plan and host weekly Agile Community of practice engaging Agile minds from different organizations to share and toast their knowledge

Confidential, Las Vegas NV

Sr Quality Assurance Analyst

Responsibilities:

• Subject matter expertise for the following functional queues: Resort Operations, Financial services, Web Applications for reservations and Destinations.
• Achieved zero production defect deliverable for the mobile application of hospitality management.
• Responsible for testing payment processors like Elavon, Shift4 and CardX from payment initiation to posting the payments.
• Successfully signed off the testing of EMV devices with contactless payment for EU and US regions.
• Successfully rolled out payment processing using Elavon for Mexico region.
• Responsible for successful roll out of the new processor and decisive logic to branch to the new payment processor for loan payments.
• Report and collaborate with these payment processing company for any outage or issues to these companies with logs and necessary artifacts.
• Responsible for testing the encryption of credit card numbers and its CVV.
• Successfully tested and approved the data masking of PII information of customer data.
• Responsible for testing the integration of third-party resorts in to the Diamond owned properties in websites and internal applications.
• Responsible for QA sign off on data migration projects where some of the resort information were migrated from MySQL to Oracle SQL.
• Responsible for validating the data flow in client server architecture.
• Work with Test Automation team to identify the scenarios for automation post completion of a project to ensure continuous regression on those modules

Confidential

Sr Quality Assurance Analyst

Responsibilities:

• Ran the SSIS Package in a slick application and validated the generated Report against the existing production report using Beyond Compare tool.
• Run the SSIS Package in a slick application and validated the generated Report against the SQL Database.
• Documented the test results and maintained the deliverables in QA SharePoint.
• Prepared the test estimation for a 19000 hours project along with my senior lead and achieved the deadlines managing the resourcing and efforts.
• To manage time and effort, all pairs testing was done using orthogonal array algorithm in my test cases to reduce the number of test cases but cover all scenarios and combinations.
• Managed a team of 8 members.
• Responsible for getting the approval for all deliverables.
• Monitored test execution of the team members. Reviewed the test results of team and track defects in HP ALM.
• Hosted daily triage calls to resolve the defects with Business and Development team.
• Validated Data Model, Data Migration and Data Masking in DB2.
• Generated feed file by. Running the stored procedures and provided it to the downstream systems. Prepared test data and worked closely with the Facets Team for E2E testing.
• Performed Regression Testing by running the Selenium automated scripts there by validating both system and the automated scripts.
• Prepared Test Completion Report after every iteration with respective metrics calculations. The outcome of calculations was implemented in the future iterations to avoid any backlogs.
• Prepare and publish weekly reports and metrics to the stakeholders