Product Owner Resume

SUMMARY

Accomplished, results - oriented professional with 10 years of experience in product development business process innovation, finance and software development. Diverse experience across domains like transportation, banking, finance, and entertainment domains in different roles. I take pride in building successful teams, creating roadmaps and driving product from ideas through release.

PROFESSIONAL EXPERIENCE

Confidential

Product Owner

Responsibilities:

Served as the primary conduit for four sprint teams with a total of 20 members including UI designers, Scrum teams, and offshore PMs.
Define product vision, functional requirements, NFR and maintaining the product backlog and roadmap for the projects.
Lead the call center technology transformation by uplifting the tolling and violation servicing portal by integrating legacy CRM module with Interactive Voice Response (IVR), Automatic Number Identification (ANI) and Screen pop up and achieved a 20% reduction in operating costs annually.
Employed SMART (Specific, Measurable, Achievable, Relevant, Time Bound) principles to convert abstract business concepts to implementable stories.
Communicate the business and technical vision to the agile development team and stakeholders throughout the project.
Analyzing reports and performing ROI evaluations for features, CRs, new business requests, etc.
Converting ideas into tangible product requirements and user stories.
Evaluating value propositions, developing use cases, user stories, and prioritizing themes, epics
Conducting current state assessments through stakeholder interviews, focus groups, and process mapping, gathering requirements, designs, and solutions, leading to their implementation.

Confidential

Sr. Business Analyst/Product Owner

Responsibilities:

Applied detail knowledge of Trading Workflows to assist Product Manager in product development.
Documentation of detailed flows of the current state and future state to understand and communicate the requirement for enhancements.
Involved in the creation and maintenance of the workflow plans and work with portfolio managers to resolve issues encountered with the Order Management module of NetX360.
Collaborated directly with the development team, answers questions related to acceptance criteria and ensures that the work performed meets customer expectations.
Created test cases with all combinations of market actions (Buy, Cancel, and Cancel/Replace) and all products (Spot, Forward).
Participated in bug review meetings with software developers, QA engineers, managers and suggested enhancements to the existing application from business perspectives and also provided solutions to existing bugs.

Confidential

Sr. Business Analyst

Responsibilities:

Acted as the liaison between Line of Businesses (LOBs), Technology Partners (Source Applications) and implementation team.
Accountable for eliciting requirements from users and producing use case scenarios and functional requirement documentation to ensure that requirements were accurately specified, communicated and understood by the technical implementation team.
Coordinated day to day meetings to discuss the outcome of implementation processes, testing efforts, time lines etc. Provided guidance and leadership as needed.
Developed post-implementation reviews through coordination with QA teams, off-site developers and in-house business users in order to draw out lessons learned and ensure benefit realization.
Led both on shore and Offshore teams to deliver business solutions in a timely and efficient Manner.