Business Analyst Resume Profile

Summary of Expertise

Proven customer service and human resource employee with a concentration on administrative duties.

Work Experience

Confidential

This is a distributor that provides Japanese food and non-food merchandise to restaurants, grocery stores, and other distributors.
As a sales assistant, I take orders from clients by phone, fax, and email. I place orders in the A/S 400 system to make invoices. I assist clients in purchasing merchandise that will allow them to accurately operate their restaurants.
As part of Accounts Receivable department, I charge bills to clients' credit cards, receive all in coming checks, and cash. In order to apply the received amount to the correct invoices in balance, I search invoices to accurately match them with the received amount. I have to confirm that all checks have been written accurately. I then deposit them into our accounts. I'm also responsible for petty cash and adjusting clients' account balances, and answering any questions related to their payment.
As a part of Human Resources department, I calculate payroll biweekly and keep track of all employee paid vacation days. I provide W-4 and I-9 forms to newly hired employees and submit the completed forms to our parent company.
As an office administrator, I answer all incoming calls, assist visitors, and help with any employee requests. I'm also responsible for ordering all office supplies.

Work Experience

Confidential

I am the founder and manager of a small private English school that focused on preschool through elementary school English education. Adults were also taught English for future business venues.

Confidential

I was the head teacher and regional manager of three schools for the Kanagawa region. Some of my responsibilities included:
Training new teachers
Improving and creating new lesson content
Implementing new marketing strategies for potential clients
Aided parents with their children's English Study Programs
Teaching young children basic English skills
Teaching Junior High students English Test preparation
Career Accolades:
Nationally recognized in the top ten of Shogakukan English Teachers.
My class was used as an example of excellence by Shogakukan Shueisha Productions Inc. Media Division.

Confidential

I taught introductory English to elementary school students and focused on the English portion of both high school and university English entrance examinations.

Confidential

I was a customer service telephone receptionist that assisted customers with concerns about their phone bills and informed them about any new services.

Confidential

As a senior sales associate, I received and placed orders between stores, calculated sales, and managed inventory control.

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