SUMMARY

• Innovative, analytical professional with 15 plus years of experience in Software Development, Product Configuration, Maintenance and Support projects following SDLC in Agile and Waterfall Methodologies
• 5 plus years as Scrum Master/Agile Coach with extensive experience in Agile Methodology, drive synergies, lead cross functional project teams, implement Agile Practices, Business Analysis and improve processes, and Project Management
• Worked with 6 Agile teams and in liaison with Product Owner, Development teams, Business Stakeholders in challenging projects and support multiple Agile teams concurrently
• Facilitate all scrum ceremonies including backlog refinement, sprint planning, daily standups, sprint reviews/demos, sprint retrospectives; organize scrum artifacts and conduct Agile team launch / refresher sessions and Agile games
• Assess, mentor and work with Agile teams for continuous improvement, automation, and implementation
• Excellent in mediate conflicts, remove impediments, nurture team and coach individuals, conduct collaboration sessions across teams to improve team dynamics, attain scrum maturity and fast - track Business growth
• Assist Product Owner in building Business value-based stories in backlog refinement, user story writing workshop, translate Business and IT roadmap to epic and features, user story mapping and acceptance criteria
• Accountable for agile maturity and conduct periodic Agile training to coach teams on Agile concepts, practices, benefits, metrics (Scrum and Kanban), contribute for enterprise vision, document training guides, slides, posters
• Proficient in Project Planning, Requirement Management, Process Analysis, System Analysis, Data Analysis, Software Development, Integration, Migration, Testing, Transition, Release & Support
• Leverage wider experience in Business analysis, design and technical skills on SQL, Azure, Java to identify and develop effective systems, guide team in implementation and testing
• Strong in establishing effective communication with IT Leadership teams, Business teams, Architects, Vendors, PMO, Solution Delivery teams in Onsite-Offshore model
• Highly motivated with agility, servant-leader, team player, team transformer, self-starter, adapt to environment, quick-learner, clear communication with strong interpersonal skills

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master / System Analyst

Responsibilities:

• Facilitating and coaching 2 cross functional teams of 15+ resources - accountable for deliver quality and timely migration of 4 web applications in Azure DevOps (PaaS) in 6 months, decommission of on-premises servers with cost benefits
• Working with teams on development and support of applications using CI/CD pipeline, selenium automate testing
• Empowering teams (Business Analyst, Development teams, Quality Assurance team, Release Management team, Database Administrator Team) to grow as self-organized with transparency, collaborative, avoid a culture of blame, leverage team talents, built trust within teams
• Successful transition from Waterfall to Agile; teams geographically distributed in 2 regions (India, US)
• Advocating for scrum framework and support organization vision; worked closely with Product Owner for backlog refinement of 100+ stories, prioritize to plan for 10+ sprints with goals
• Facilitating Scrum activities - Backlog refinement, Sprint planning, Sprint Reviews/Retrospectives and Release planning
• Conducting Scrum activities such as: daily Stand-Ups, updates to Burn-Down charts, Backlog reviews, as well as impromptu meetings as needed apart from standard collaborative meetings, making progress visible to everyone
• Held retrospective meetings, enabled team to work on improvement items which resulted 20% improvement in velocity
• Track, maintain, publish, and report metrics such as velocity, burndown, scope change, ROI, Customer Satisfaction
• Performing risk analysis, avoid and migrate risk towards sprint goal, reports to Product owner and Business stakeholders
• Created network (Agile Community) across Business units to share and implement learnings from other Agile teams
• Working with Business team on application issues, enhancement, request and create, execute stories in the sprint
• Develop SQL scripts to validate migrated data to cloud, troubleshoot any system issues
• Plan, design and build cloud service models for Platform as a Service in Azure, migration of infrastructure, data, and applications out of legacy data centers into cloud
• Manage and control scope on Re-factoring legacy ETL using SSIS packages, Re-platforming legacy applications to cloud, assisting team in cloud configuration, authentication, performance testing, and deploying the components
• Evaluating Business processes, uncovering areas for improvement and implement solutions in Azure for monitoring performance and maintaining cost efficiency - Azure service plan downgrade and serverless database
• Influenced adoption of App Insights - Azure feature for user logging / access review and integrated with Power BI reports

Confidential

Scrum Master / System Analyst

Responsibilities:

• Scrum Master for 40+ sprints each for 4 Business units, created full-fledged scrum goals, accountable for increase in Business ROI, improve in system stability and scalability, enhance system features, re-engineering of data interfaces
• Coached 4 cross functional scrum teams (Parts, Machines, Dealers, Rental) of 20 resources to delivered quality and timely deliverables, tailored IT process to meet all Business Stakeholders
• Utilized Agile Scrum practices to coach the team to increase sprint velocity by 62% in first year of Agile adoption
• Assess change in the Business process and worked with the product owner, scum team to refine the product backlog, split stories, and prioritize stories based on dependencies with other teams
• Facilitate Scrum activities - Backlog refinement, Sprint planning, Sprint Reviews/Retrospectives and Release planning
• Explained sprint goal and focused items to the team in the sprint planning and coach them to achieve the sprint goal
• Identify customer growth areas, opportunities to innovate, design and implement to improve Business benefits and ROI
• Managed day-to-day operational aspects of a project and presented reports on team key accomplishments, 30-60-90-day status reports to Business sponsors, Leadership teams, and key Stakeholders
• Tracked, published metrics such as velocity, burndown, carry forward stories, scope change, ROI, Customer satisfaction
• Regular feedback to agile team and provide input to the project manager on evaluations of the team members
• Implemented Scientific Analytics, Pricing Optimizer modules of PROS PPSS for 10 + pricing applications
• Developed 200 + dimensions and 40 cubes with 100 + charts/reports using SQL queries, SSAS MDX scripting
• Designed data mapping and migrated data from SOR (Source of Records) to PPSS application using ETL packages
• Provided out-of-box feature to meet customer needs on pricing solution using SQL programming, SSAS, SSRS
• Coordinated and resolved data issues with Mainframe / SAP interface systems, worked with vendor on product bugs and implemented their hot-fix and related change in the system
• Develop and leverage appropriate technical, functional, and business knowledge to support the successful development of business partner / user solutions, designed model to change from product pricing data to Datawarehouse (Snowflake)
• Transformed team with the initiative of O2T (Operational Transformation) which has cost savings - Conducted engineering study - implemented variant product mass updates and closure, implemented customized utility using java REST API, SQL programming, SSAS resulted in user-friendly application
• Followed TDD, tested the product on the system scenarios, analyzed impacted areas, enhanced the product configuration; tested using what-if scenarios and response from Java API using SOAP services

Confidential

Project Lead

Responsibilities:

• Established project charters, scope and managed components of the project design and implementation, worked closely with Business Stakeholders, and project sponsors on gathering Business requirements
• Architected data model and designed the analytics tool, worked with cross-technology teams such as pricing, Informatica
• Implemented Scientific Analytics module of PPSS for airline, configured 69 analytical reports, 50+ dimension and 19 cubes in PPSS using SSAS - OLAP, SQL, PROS travel products -OnD, GRMS, NRPS
• Led the team and Managed, tracked effort, risk, scope changes, cost and presented review with leadership team
• Achieved 10% improvement in productivity on development with extensive training and prototype design
• Managed and tracked project budgets of over $ 2 million
• Appraised as Best team for the excellent execution on first implementation on airline tool and prepared case studies to leverage domain and technical expertise for market projects