OPERATIONS ANALYST Resume

PROFESSIONAL EXPERIENCE

Confidential

OPERATIONS ANALYST

Responsibilities:

Running test batch runs for logical days.
Correction of JCL and process errors and recovery through CA - 11.
Problem determination, resolution and fault reporting of all batch problems.
Prompt incident initiation / analysis and follow through to resolution, proposing solutions where applicable.
Provided remote support out of hours, working with offshore teams.
Raise Defects for test batches and Retest fixes via Quality Centre and Jira

Confidential

OPERATIONS ANALYST

Responsibilities:

Helped to set up new Williams and Glyn bank as part of a successful team, in delivering Mainframe batch into the CA-7 databases, which involved scheduling of over 140,000 batch jobs.
JCL Prep, remediation and quality control of batch components and resolution of CA-7 batch test defects.
Selected to be a part of the CA-7 Control Team to QA and to resolve any outstanding CA-7 errors through peer reviewing and to ensure standards were followed.
Involved in providing leadership, risk mitigation and overall continual process development to improve control, quality and speed of delivery. This project enhanced various sets of skills, which include analytical skills such as IT operations, problem-solving and IT service delivery.

Confidential

OPERATIONS ANALYST

Responsibilities:

Part of System Managers team undertaking all duties associated with supporting processing on all platforms utilising schedules.
Design and construction of new JCL and on - going CA7 scheduling changes to applications.
Operation acceptance testing of the application systems, including batch suites restart/recovery and housekeeping.
Part of a team which converted one of Powergen’s major systems from VSAM to DB2.

Confidential

SENIOR OPERATIONS SUPPORT ANALYST

Responsibilities:

Predominantly working on print packages, Deliver, View and Balance.
Implementation of new application system into the production environment.
Provided support to the system function for the specification, operating testing and implementation of mandatory and statutory changes to application systems.
Assisted the production function to meet service level agreements by the provision of problem resolving expertise for all batch application systems.
Performed quality assurance, co-coordinator and promotion of application systems components into the production environment.
Provided operational support for the job scheduling package and performed all scheduling activities arising from the implementation of new or amended application systems.
Supplied overnight standby cover for all application systems and gave technical assistance to data control staff, shift managers and programming staff.
Provided total support for print package SAR/EXPRESS.
IBM script to define and document the Unisys system prior to converting to IBM.
Design and construction of the new JCL.
Definition of the workload to CA7.
Full documentation of the IBM system with run streams, JCL operating procedures and training material for operation, operations support and data control.
On going liaison with user departments, system analyst/programmers.
Operational acceptance testing of the application system, including batch suites, restart/recovery and housekeeping.