SUMMARY

• Results - oriented Business Analyst professional with extensive Quality Assurance experience and successful track record of accomplishments including considerable hands-on experience in project planning, eliciting requirements, scheduling, testing, defect tracking, and reporting.
• Aiming to utilize my strong prioritization skills and analytical ability to achieve the goals of the organization.
• I have extensive experience with various system development lifecycles/methodologies (i.e. Waterfall, Agile/Scrum), and managing test engineers within the Software Test Development Lifecycle.

TECHNICAL SKILLS

Testing Tools: HP ALM, Mercury/HP Quality Center, Visual Source Safe, Track IT, PVCS Tracker, TFS, JIRA

Applications: MS Office (Word, Excel, Visio, Project, PowerPoint, SharePoint)

RDBMS: Oracle, MS SQL Server, MS Access

Tools: SQL 7.x, SQL*Plus

Languages: C, VB, SQL, Java, .NET

Operating Systems: Windows XP, Vista, Office 365, AS400

Domain: Communication Technology, Manufacturing, Health Care, Insurance, Financial

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Attended project kickoff meetings and proactively identify and manage key project issues and risks.
• Worked closely with project managers, business stakeholders, solution architects to define the scope of assigned projects.
• Analyzed customers business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
• Performed business analysis functions within Agile Software Development team including internal research, customer requirement definition, functional, process definition, testing support, documentation and training.
• Collaborated effectively with project, product and program managers to ensure project deliverable remained on track and aligned with business goals and expectations.
• Created project roadmaps and RACI chart for development and QA team to ensure that deliverables are being met on time.
• Consulted with cross-functional teams to collect information about system needs, objectives functions and features to be implemented.
• Conducted scoring and claiming sessions with project stakeholders.
• Worked closely with product owner and other business analysts within the program to ensure the integrity of the end-to end solution.
• Successfully coordinated UAT testing, QA testing with superusers, including offshore resources to ensure the application met all the business requirements.
• Documented projects and test results in SharePoint and JIRA.

Confidential

Business Analyst/Sr.QA Analyst

Responsibilities:

• Executed full lifecycle implementation (requirements gathering, process design, configuration, functional design, testing, conversion, and deployment).
• Interacted with project managers to manage the work requires to achieve the project objectives.
• Acted as a liaison between business, development, to elicit business requirements and business impact.
• Worked with a team of geographically distrusted analysts and developers responsible for the program’s applications development function.
• Consulted with users to collect information about system needs, objectives, functions and features.
• Created manual test cases in HP QC/ HP ALM for various user stories based on releases and sprint plan.
• Involved in daily Scrum meetings. Also involved in Iteration /Sprint planning meetings to plan the stories that needs to be developed and tested in the upcoming sprint based on the priority and estimated efforts.
• Conducted 5+ levels of testing including, functional, regression, user acceptance, integration and performance to verify the client’s need are met.
• Tested browser compatibility on various browsers like IE9, IE10, IE 11, Chrome, Safari and Firefox.
• Collaborated with the automation team to identify functionalities to be tested by automation.
• Collaborated with cross - functional team to develop SMART quality requirements to use in testing and conducted (UAT) User Acceptance Testing.
• Collaborated with offshore IT development team for testing, managed fixed issues/tasks, resolved cases and closed.
• Updated applicable tracking system with problem solutions and status.
• Managed User Acceptance Testing following Scaled Agile Processes and principles and participates in all Agile Scrum ceremonies.

Confidential

Business Analyst/SR Quality Assurance Analyst

Responsibilities:

• Collaborated with senior management on new innovative products to ensure Greenway’s PrimeSUITE (Electronic Health Records) system is on the competitive edge and meeting the needs of the customers.
• Gathered requirements, conduct analysis and document user stories for an application in an Agile team setting.
• Drafted and maintained business requirement and align them with functional and technical requirements.
• Identified and document business process using flowcharts for current state and future state of operation.
• Conducted status meetings with project owners and other project stakeholders to capture business processes and any potential impacts to the business.
• Researched, identify, and specify solutions to problems.
• Evaluated risks related to requirements implementation, testing process, project communications, and training saving the company from additional cost.
• Ensured all test environments worked correctly prior to entry: Tracked any new changes to the environment.
• Involved in designing test scenarios and test cases based on functional requirements.
• Executed test cases for manual testing. Defects are raised in HP Quality Center/HP ALM for logging, tracking and reporting bugs in the application.
• Performed manual testing, using SQL, to evaluate the application data flow.
• Communicated test results, issues and risks to project team members, project manager, IT management and offshore team resources.