IT Business Analyst Resume Pasadena, CA - Hire IT People

SUMMARY:

The team researched and developed a strategic plan for subject hospitals using government and hospital internal data.
The recommendations leveraged around: operational turn around, service line development, potential partnerships, physician alignment, grant application and research, insurance renegotiation and hospital reclassification.
Under the guidance of Professor Marlon Boarnet and in collaboration with the Confidential office, our research team developed and presented a set of recommendations on how to improve air quality management in the Jingjinji region of China to the Confidential management team.
Recommendation centered around land use, industry regulation, transportation policies and energy consumption.

TECHNICAL SKILLS:

Software: Microsoft Office, Microsoft Project, Visio, Qlikview, Cerner, BIQ | Opera Solutions, Tableau, Stata, SQL, Javascript, Matlab, Esri ArcGIS

Languages: English, Mandarin Chinese, Taiwanese

PROFESSIONAL EXPERIENCE:

Confidential, Pasadena, CA

IT Business Analyst

Responsibilities:

Provides expert assistance, and strategizes and implements technical solutions to end - users of the KP owned software
Provides effective project management, consulting, and operational services across Confidential Dashboard services through process development, system implementation, business case creation, and policy and procedural execution.
Assists with the creation of short and long-term goals, initiatives, and objectives for Confidential Dashboard. Manages projects within defined areas to meet the overall timelines.
Develop workflows and process diagrams for Confidential Dashboard
Acts as a point of contact for technology-related issues that require expert knowledge or decision-making to help determine the root cause and provide optimal solution in determining the next course of action for the end-user
Work cross-functionally with Confidential IT leaders to write, implement, and document test cases using SQL to identify bugs and rewrite requirements.
Conduct exploratory testing to evaluate robustness and functionality of products

Confidential, Torrance, CA

Healthcare Consultant

Responsibilities:

Defines and frames complex issues and develops workflows for decision making regarding project scopes
Provided analytical decision support and market reports addressing financial decision making for the Confidential
Independently initiated multiple analysis of complex client needs in project areas such as: business operating models, innovative approaches to solutions support, market research of emerging or available product functionality and operational readiness assessment
Quantified market shares and defined hospitals’ service areas using California OSHPD and ArcGIS mapping software
Researched business issues, policies and CMS Quality Payment Program affecting regional health systems which included provider networks, payer mix, service lines managed care contracts, charity care and community benefits
Interviewed multiple hospital leadership members and facilitated meetings regarding the necessity of the hospital transactions

Confidential, Los Angeles, CA

IT Business Operations Intern

Responsibilities:

Work in conjunction with the operations manager to provides project, service line consulting, and analytical decision support services for a broad array of financial and operational issues
Researched market demand, growth opportunities, and cost issues affecting the Dept. of Otolaryngology regarding utilization volumes for various satellite clinics
Developed market demand reports and action plans for expanding the Dept. of Otolaryngology’s clinical practice by leveraging financial and demographic data while also using the same findings to forecast the department’s FY2019 budget

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It Business Analyst Resume

Pasadena, CA

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