Scrum Master Resume

TECHNICAL SKILLS

Database Management: Salesforce.com

Data Analytics: Microsoft Power BI

Agile Frameworks: Scrum, Scrum at Scale, XP, Scrumban, Kanban

Incident Management: ServiceNow, Salesforce.com Service Cloud, Desk.com

Project Management Tools: Azure DevOps, Salesforce.com Agile Accelerator, Microsoft Project, Smartsheet

Web Conferencing: GoToMeeting, Skype for Business, Google Hangouts, WebEx

Collaboration/Document Management: Microsoft SharePoint, Microsoft Teams, Slack

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

Coached 6 different product owners to write good user stories, prioritize work based on business value
Coached team members on 5 different agile teams on lean and engineering principles and practices such as pair programming and behavior - driven development in order to be more self-organized
Organized and facilitated Scrum ceremonies including Daily Stand-Ups, Product Backlog Grooming, Sprint Review, Sprint Retrospective, Sprint Planning meetings for over 50 sprints on 5 different teams
Mobilized a Scrum of Scrums team composed of representatives from each of the 5 digital Scrum Teams to handle impediments in real time, align on an integrated product, and address cross-team dependencies
Incorporated different techniques and activities during Product Backlog Grooming, Sprint Review, and Sprint Retrospective meetings such as Planning Poker, Elatta method, and Retrospective activities/games

Confidential

IT Operations Systems Specialist

Responsibilities:

Started aiding digital team of 8 members in transition from Waterfall to Scrum by taking role of Scrum Master
Designed value capture and reporting application on Salesforce.com which eventually became the Upstream division's main application for tracking value delivered from innovation and cost-saving projects in the field for both Confidential and the customer
Created design documents and manuals for setting up clients/customers on Salesforce.com platform
Provided technical support for over 15 SharePoint 2010 site pages and document libraries for Upstream Oil Field Chemicals Marketing division