Sr. Business System Analyst/Agile Scrum Master Resume

SUMMARY

Driven, goal - oriented business analyst, experienced in managing large and small solutions across multiple industries, technologies and business scenarios
Organized, creative problem-solver with experience in systems implementations, documentation, training and support, and maintaining positive relationships with various stakeholders
Confident, professional communicator with outstanding presentational skills; highly successful in building and maintaining effective customer and cross-functional team relationships
Exceptional writing ability that can translate complex technical terms into usable business strategy
Accustomed to working effectively in deadline-driven and challenging fast-paced environments

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business System Analyst/Agile Scrum Master

Responsibilities:

Led role with customers, Software Engineers, Architects, Capability Managers and other team members to capture capability needs and drive quality business solutions on complex issues
Created and maintained deliverables such as business vision, requirements, testing plan, schedule, scenarios and outcomes, user task analysis, wire framing, usability testing, personalization to different clients and user interface design
Participated in full software development life cycle by leading agile scrum teams in various roles
Provided required business and/or subject matter expertise (SME) for both project and production related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems
Interfaced with business areas, customers, partners, vendors, technical staff and project teams to drive value, return on investments and innovative solutions; provided alternative solutions, including vendor solution acquisitions with maximum benefits while reducing cost

Confidential

Business Conversion Analyst

Responsibilities:

Communicated with clients to obtain guidance for the conversion process
Designed, developed and executed tests that confirm the success of the data conversion process
Identified, clarified and resolved issues and risks; analyzed and determined conversion requirements and specifications; assisted with issue resolution, mentoring and training
Developed business requirements and functional specifications for medium to large sized projects
Worked with internal business groups on process improvement projects; involved in testing, training and implementing of applications and systems; served as liaison between Technology and Operations
Developed and built tools to support migration projects; SME on all legacy systems
Provided mapping documentation to Technology to make certain data flowed properly from one system to another; worked closely with in-house and off-shore Development and QA teams