SUMMARY

• Professional Business/System Analyst specializing in Data Analysis, Requirements Management, Production Support, Systems Analysis, Business Analysis, Business Support, Data Management, Product owner, Process Improvement, Project management and Project coordination.
• Highly proficient in writing Business Requirements (BRD), Functional and Non Functional Specifications (FSD), UI design requirements, Service Level Agreements (SLA), Screen mocks ups and coaching end users with Training guides on new systems.
• Proven track record of delivering projects in areas of system enhancements, data management, data quality, data mining, data interpretation, data manipulation, data migration and visualization of execution.
• Strong technical knowledge and experience in managing large data, maintaining project deliverables including management reporting and process mapping by utilizing advanced skills in SQL, PowerPoint, Excel (Functions, V - Lookups, Pivot),Word,Visio and SharePoint.
• Experience working in both Waterfall and Agile approaches. Exceptional level of motivation and diligence coupled with excellent time management, presentation, communication skills (verbal and written).
• Proven track record in delivering multiple initiatives in parallel. Managing user demo
• sessions, conducting user acceptance testing, product roll out strategy.
• Ability to work under pressure, in ambiguous circumstances, and manage tight deadlines, unanticipated changes in requirements. Highly analytical player with ability to work independently when needed.
• Experience thriving in a fast paced, high pressure environment handling and delivering multiple competing priorities quickly and efficiently. Strong organizational and project management skills with keen interest in learning new methods, systems, models and approaches.

TECHNICAL SKILLS

Languages: C, SQL, VB Script

Environment: Web, Oracle, PeopleSoft, .Net, Flash

QA Tools: Quick Test Pro, Win Runner

Defect Tracking Tools: Quality Center, Jira, Redmine

Project Management/Reporting Tools: MS Office Tools, BOXI, Tableau, SharePoint, Confluence

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst/ Project Manager

Responsibilities:

• Responsible to manage all project time lines while co-ordinating with Clients, Brokers, IT operations, Trading Operations, Production Support, Change management, Business leads, Development & QA teams.
• Responsibilities include gathering time estimates from development, QA and implementation teams, submitting work orders for clients for every project based on the requirements and estimates provided.
• Coordinating with offshore teams to get various project delivered on time.
• Owned responsibilities to support business covering all projects from NY, LATAM,Paris regions.
• Acted as a deployment manager, taking responsibility for all releases (Globally), which include software upgrades, production issues, projects and non project related items.

Confidential

Business Analyst/ PM

Responsibilities:

• Successful track record of working on large scale projects, spanning multiple applications while managing tight deadlines and unexpected requirement changes.
• Responsible for eliciting requirements and managing requirement traceability matrix (RTM) while working with different stakeholders, virtual teams and other relevant teams located globally (US, UK, India, SGP, Hong kong).
• As a part of Projects team, I have experience handling duties as a Business Analyst and a Project Manager.
• Experience handling multiple projects from planning stage to post release support.
• Responsible for various aspects of (ETL) extracting, transforming and loading data.
• Acted as an SME for Credit Risk application providing business support on OTC trade mappings.
• Used SQL Server to extract and validate risk data from different sources to verify the VaR calculations and data verification.
• Created user stories, defining test cases and guidance on why/what and how concepts.
• Supported QA teams on test management (test plan and test scripts),with System Integration (SIT) testing, User Acceptance testing (UAT) to ensure business requirements have been completely met.
• Responsible to bridge the gap between Business leads and Development teams.
• Managed large amounts of data, maintaining project deliverables including data management, data visualization, data reporting and process mapping.
• Organized workshops, requirement gathering sessions, pre/post implementation calls, lessons learned sessions with relevant teams and captured everything in documentation.
• Analyzed the data from Front Office containing information on trades/positions, risk measures that are used for P&L and VaR calculations within the Market Risk and Credit Risk systems. Collaborated with Risk Managers on how to report this data daily, monthly and for regulatory reporting purposes.
• Experience working on Regulatory projects like CCaR and Volcker.
• Acted as a Technical Product owner by handling product backlog and prioritizing it accordingly during the scrum meetings.
• Provided data integrity analysis for middle office and back office risk inputs.
• Worked closely with IT and business teams to maintain robust interactive visualization through data interpretation and analysis in tableau.
• Partnered with UI teams to perform object oriented analysis and design providing Unified modeling language (UML) diagrams, mock ups and flowcharts with various suggestions.
• Developed and implemented processes and other strategies that optimize efficiency, quality of data and identifies inaccuracies, problems.
• Provided support on production issues related to static data mapping and data transformation issues.
• Experience handling adhoc data validation requests from Stakeholders.
• Evaluated business processes by creating flow diagrams on current and future state.
• Provided insights and made recommendations to decision makers on changes to system architecture, productivity improvements to ensure that proper control checks were in place.
• Helped IT with troubleshooting issues in handling reports, data and system workflows along with system issues related to data mapping, static data maintenance and reference data,
• Heavily involved in designing sustainable solutions that will drive continuously improvement in controls and efficiency.
• Facilitated JAD sessions with Business users and IT involving discussions related to data taxonomy, data governance, data visualization and data analysis.
• Maintained Issue logs, meeting minutes, meeting schedules, project summaries, checklists and updates.
• Other responsibilities include informing and updating business by sending Project Inception summary, test plan, test cases, traceability matrices, test results, Pre & Post-go live notifications for each project.
• Provided end user training sessions, user guides, training materials for reference and also constantly provided support with issue resolution, remediation suggestions while maintaining good relationship with all Stakeholders.
• Hosted weekly status updates meeting to communicate the progress to Stakeholders.
• Provided presentations, training on changes to business practices, processes and procedures.
• Took complete accountability for multiple project deliverables and provided satisfactory results.
• Involved in process design changes by conducting business and systems process analysis and design at a complex level focusing on quality improvement and data management.
• Experience in facilitating change and innovation to legacy systems and processes
• Liaised with Business partners and system developers in identifying critical metrics, documenting detailed business requirements, system specifications, scope, expectations, risks, productivity, goal improvements and reporting.
• Achieved testing time reduction by systematizing processes and streamlining communications with Technology teams, Project Managers, and business stakeholders.

Confidential

Business Analyst/ SQA Lead

Responsibilities:

• Lead analyst for the Savility project which was Confidential ’s new primary PPO (Preferred Provider Organization) network designed to deliver competitive parity with the country’s largest Health care payers.
• Implemented procedures and documentation to develop and test the required changes for the new portal.
• Partnered with business owners/users to elicit client and internal project needs.
• Organized Change Request meetings to document new requests and specifications.
• Responsible for the issues in Electronic Data Interchange (EDI) files.
• Productive in leading the UAT team for Client Implementation End to End Testing and customer service.