Associate Resume

SUMMARY

I have accumulated 10+ years of experience as an IT analyst on various IT and healthcare projects.
I have a strong background in business/requirements analysis as well as leading systems and software delivery.
I most recently served as a senior analyst on the FDA RBIS project. I have previous experience working on the Centers for Medicare and Medicaid Services (CMS) Affordable Care Act (ACA) Federal Data Services Hub (DSH) project as well as experience with start - up clinical healthcare companies.
My areas of expertise include healthcare software implementation, IT product management, systems integration, agile development, release management, requirements analysis, process improvement, quality assurance, and electronic health records (EHR/EMR).

PROFESSIONAL EXPERIENCE

Confidential

Associate

Responsibilities:

Serve as Product Owner for multiple FDA Big Data web applications with 5000+ users.
Identify and define systems scope and objectives based on both user needs and knowledge of applicable business systems and industry requirements.
Schedule and lead client meetings for decomposition of new capabilities into business, functional, and design requirements.
Create and document user stories, acceptance criteria, mock-ups and business requirements documents including Requirements Traceability Matrices (RTM), System Requirements Specifications (SRS) and project plans.
Lead and support the software development team in an agile, highly collaborative environment by leading daily scrum meetings, defining requirements and capabilities, testing web application software components, and developing user manuals and training materials.
Perform data analysis using TOAD, MongoDB and SOLR to refine requirements specifications and troubleshoot tier 3 application issues.

Confidential

Senior IT Business Analyst

Responsibilities:

Elicit requirements from business users for custom EMR application development and data migrations.
Meet directly with business users, developers and training team to establish data mappings, business rules, data definitions, and application user interface specifications
Create and document user stories, acceptance criteria and business requirements documents for new EMR products for healthcare professionals serving patients requiring acute care and geriatrics
Manage, groom and prioritize backlogs in an agile environment
Perform Gap Analysis to analyze the compatibility of the existing system infrastructure and data sources with new business requirements.
Develop test plans, perform user acceptance testing (UAT), and provide support/quality control for EMR products.
Serve as cross functional team lead. Focus the team on business objectives and track progress to ensure project milestones are completed on time with the desired results.

Confidential

Senior IT Business Analyst

Responsibilities:

Integrated 20+ state health insurance agencies onto various synchronous and bulk services with the Centers for Medicare and Medicaid Federal Data Services Hub by implementing an end to end eligibility determination solution between the state exchanges, federal Hub, and TDS partners. Partners and stakeholders included the Centers for Medicare and Medicaid Services, FFE, Department of Homeland Security, Mathematica etc.
Worked closely with CMS teams (OTS, CMCS, CCIIO) to document requirements and implement/revise new and current business processes for State Health agencies’ ACA onboarding.
Worked with system engineers, development, quality assurance and state/federal stakeholders as part of a cross functional agile team to implement/deploy CMS Hub services and ensure all requirements meet Hub and CMS standards.
Provided ad-hoc, weekly and monthly reports/analytics to CMS and state agencies including error and trend analysis.
Served as subject matter expert and primary resource for guidance on business requirements for select Hub services.
Performed QA testing and testing support to state agencies’ regression and IV&V testing of web services.
Managed and support CMS, TDS, and state health insurance exchange issues for the Federal Data Services Hub as they pertain to Healthcare.gov open enrollment.
Managed, supervised and trained junior-mid level analysts and CMS counterparts on CMS Hub services and requirements.
Evaluated and contributed to the continuous process development for state onboarding, testing processes and requirements development.

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