SUMMARY

• Business Analyst with over 10 years’ experience in business process analysis/modeling, business requirements gathering, database design and development of Web Based & Client/Server applications.
• Successful in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML) using MS Visio.
• Extensive knowledge in Relational and Non - Relational Database Systems, Data Mapping, Proficient in executing SQL queries.
• Extensive Experience in Waterfall, Agile: SCRUM & Incremental, JAD, creating User Stories into Product Backlog Items (PBIs) and lead PBI grooming sessions for Prioritization and Sprint planning.
• Conducted manual testing, familiar with all steps of STLC and defect management, unit, integration, user acceptance testing, manual & automated testing frameworks.
• Exceptional skills in understanding & identifying business processes and requirements, successfully completed project in a wide range of domains - Banking & Finance, Mortgage & LOS, Healthcare & Insurance, Retail & Inventory Management, Service, Procurement
• Databases MS SQL, Oracle, Cassandra DB, MS Access, SQLite and No-SQL databases such as MongoDB.
• Worked in projects developing application GUIs, CRM & ERP level applications. Advance knowledge of programming concepts such as functional programming, OOP, data collections: lists, sets, tuples, dictionaries, conditionals, loops, raising & handling exceptions
• Advanced knowledge of Microservices application design pattern, RESTfull APIs, SOAP APIs, Node.JS servers, application deployment to internal servers, AWS, Heroku, BitBucket, Gaia.
• Outstanding Data analysis skills writing data extract scripts/programming of data conversion and researching complex data problems using Query Language, Alterix, Tableau, Power BI, Python libraries and Analytics.
• Hands on experience with wide range of team collaboration, source/version control, and project management tools - TFS, Jira, Git, MS Project, MS Office
• Analyzing and creating Use Cases specification, Use Case Diagrams, Data Flow Diagrams, Business Flow Diagrams, Swim Lane Diagram, Sequence Diagrams, Activity and Class diagrams
• Practical knowledge of programming languages: front-end - html, css, java script; back-end - sql, python, ecma script (ES), type script
• Hands on experience in various development frameworks such as ASP.NET: Web Forms, MVC, Spring, Django, Flask and single page application development frameworks such as Angular, React, Vue.
• Worked in projects utilizing various development approaches - singleton, repository, familiar with front-end design approaches such as GRID, BOOTSTRAP
• Advanced knowledge of request-response cycle and data transfer protocols: JSON, XML
• Strong experience in creating Screen Mockups with Lucid Chart, conducting Gap Analysis and Impact Analysis, SWOT Analysis, Cost Benefit Analysis, Customer Value Analysis, Risk Analysis, Feasibility analysis, Porter’s 5 Forces Analysis, Adaptability study, to identify critical areas and recommending solutions to management.
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, MS Access, MS Visio.
• Practical knowledge of creating and documenting Business Requirements BRD, Functional and Non Functional Requirements FRD/FSD and System Requirement Specifications (SRS)

PROFESSIONAL EXPERIENCE

Confidential - Wilmington, DE

Technical Business Analyst

Responsibilities:

• Worked hand-to-hand with Product Architect to prepare and maintain high level project architecture diagrams and other documents
• Researched through Credit Bureau Partner API documentation to gain detailed understanding of the available API services, their purpose and applicability to our Project objectives
• Worked with all parties of Chase Governance documentation process, standards and requirements Prepared state of the art document consolidating and reflecting all requirements, standards and procedures of the Governance process
• Prepared and owned all project related API files including request/response data mappings, error mappings, data validation rules, samples as XML, JSON or XSD files
• Served as a liaison between my project team and Partners to initiate requests, keep track and follow-up on responses related to Partner API Servicing documentation such as request/response samples, conditioning, test environments, dependencies and other blockers
• Helped my team to go through Chase API Governance process through the preparation and initial request stage to the final approval
• Worked with Product Owners and Technical Leads to create functional stories and populate them with technical tasks
• Worked with UI team and Content Management teams to understand UI dashboard needs, requirements and standards
• Assisted Tech leads and project Manager to prepare end-to-end success/failure scenarios, wrote the test and feature files for Cucumber testing
• Prepared and Owned project Confluence Board for all project related and partner related Project Artifacts such as diagrams, models, schemas, tables, standards, reports and procedures
• On behalf of my team, worked closely with Topic Approval Committee to go through the approval process of Kafka topics and messages
• Assisted product owner to communicate with various Chase internal services to identify their interaction points, needs and requirements, dependencies, blockers, workflows and properly address issues

Confidential - Parsippany, NJ

Systems Business Analyst

Responsibilities:

• Worked closely with development team and Product Owner to design/ redesign and confirm project related data models, tables and entities
• Assisted project Manager to keep track of functional and non-functional requirements (NFRs) and their progress statuses by preparing, monitoring and reporting traceability matrix document
• Involved in Enterprise analysis: market research, situation analysis, competition analysis, customer preferences analysis.
• Conducted Business Processes Analysis with TPMs and TPLs: agency operations, reservations, rentals, preferred membership, customer service, fleet and Roadside Assistance interactions. Communicating with company’s ERP and EAM systems through REST APIs.
• Completed requirement elicitation: use cases, user stories, constraints and acceptance policies, business rules, documentation.
• Prepared UML diagrams, worked with FRS and BRD documents, developed test plans and strategy, UAT test scripts and UAT test results
• Work closely with project owner in project management and continuous delivery of features and also maintained team and backlog velocity.
• Direct and lead development team from project initiation through the delivery of final product. Created Process Flow diagrams, Use Case Diagrams and Class Diagrams using MS Visio and Rational Rose.
• Identified and recorded bug & defects and prioritize defect fix. Provide user interface design for Web-based projects, including dashboards, forms, widgets, and products.
• Involved in UI optimization, utilizing HTML 5, CSS 3 and Bootstrap. Worked with RESTful Web Services, Node.js and Express.js
• Gained extensive experience working with NoSQL database system - MongoDB. Utilized TFS for source control, collaboration and project management

Confidential - Langhorne, PA

Business Analyst

Responsibilities:

• Worked with the business users to define business requirements and analyze the possible technical solutions
• Facilitated Scrum Master to organize my team’s Scrum Board and prioritized the backlog
• Prepared Sprint Review session presentations and functionality DEMOs
• Followed Agile development methodology and adhered to strict quality standards in requirements gathering
• Involved in both back end and front end development, utilizing ORM model design pattern for the Back-end server
• Assisted PM throughout all stages of SDLC, including requirement elicitation, stakeholder analysis, backlog prioritization, application design, deployment, testing and defect management
• Experience managing requirements using Jira. Expertise in MS Office Suite, MS Project, MS Visio
• Responsible for monitoring Project milestones, estimating and re-estimating on a regular basis based on inputs from all relevant teams and reassigning priorities to maintain and accomplish the project schedule
• Gained hands on experience working with Node.js server deployment with Heroku, utilized Git and MS Project for version control and collaboration
• Facilitated developers and Tech Leads in end-to-end error mapping, data mapping and cucumber feature files
• Helped technical team to elaborate application’s main service page and navigations, improve application performance benefiting from caching, utilizing Caching Framework

Confidential - Philadelphia, PA

BPI Coordinator/BA

Responsibilities:

• Worked with University faculties such as Textile and Design, Business and Management, Faculty of Finance to identify and gather high level stakeholder requirements
• Worked with DBMS Developers, DBAs and QA team to interpret Business/Functional Requirements
• On behalf of my team, worked closely with University Database Review Board through the preparation, submission, revision and approval of project tables and data models
• Followed an agile software development environment taking responsibility for continuous process improvement, identifying and maintaining clear and measurable development process deployable throughout the University departments
• Conducted stakeholder analysis, backlog analysis and task prioritization and participated in designing FDD (Functional Design Document)
• Developing artifacts, business and technical documentation, RTM (requirement traceability matrix for business solutions
• Directly responsible for Django applications, with models, views, and routing, administration management, user management through user registration, user roles and authorization
• Developed ER diagrams, DBMS logical framework, finalized analytics and prepared milestone and final reports to PM
• Assisted Project Manager and Technical Support Team in providing end-to-end training to Faculty Members and other users