SUMMARY

• An agile practitioner with extensive experience at driving the adoption of agile values, principles and practices.
• Adept at leveraging agile methods with business initiatives to deliver quantifiable results that are sustainable.
• Highly innovative, vision - driven, and quality-focused scrum master, with extensive background in impacting organizational performance through effective management of software development, infrastructure, and network support operations.
• Demonstrate technical expertise in process improvements, change management, and development of tools that addressed clients’ specific business requirements. Currently seeking a position as a Scrum Master, bringing 6+ years of experience.

TECHNICAL SKILLS

Agile Tools: Jira, Rally, Version One, Redmine, TFS

Software: MS Windows, Excel, Word, PowerPoint, Access, Outlook, SharePoint, MS Project

Databases: SQL Server, AS400, CACS, FileNet, SharePoint

Operating Systems: Windows Server, UNIX, Mac OS, Linux

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

• Ensure development teams are practicing the core agile principles of collaboration, prioritization, team accountability and visibility.
• Managing multiple technical teams in delivering applications on Cloud and successfully managed three deployments.
• Work with Data Engineering teams and help them deliver the important milestones with exceptional servant leadership skills.
• Communicate team overall progress by tracking burn down/burn up metrics, velocity and productivity.
• Facilitate daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings with scrum teams and stakeholders.
• Ensure outcome of retrospectives is implemented towards continuous team improvement.
• Identify and remove impediments to the team’s work.
• Assist the Product Owner to continually keep enough set of features prioritized.
• Use Jira to track team progress and performance delivery.
• Run filter queries in JIRA and provide insights in reports from JIRA boards, find solutions for the concerned boards and teams.
• Assist with DevOps initiatives (Configuration management, Continuous Integration and Continuous Deployment).
• Analyzed source systems, business requirements and developed Functional and Non-Functional requirements.
• Proficiency in gathering SMART (Specific, Measurable, Attainable, Realistic, Timely) requirements and transforming them into functional specifications focusing on workflow analysis and design, user interface design, and process flow modeling.

Confidential

Scrum Master

Responsibilities:

• Organized and facilitated sprint planning, daily stand-up, sprint reviews, retrospectives and product backlog refinement ensuring there’s full team engagement.
• Coached product owners; helping them understand their role and how to create a cohesive product vision that draws in the needs of multiple stakeholders to achieve buy-in and shared understanding.
• Facilitated discussions and conflict resolution while empowering team to self-organize.
• Served as team lead in executing agile projects within the company.
• Provided all support to the team using a servant leadership style whenever possible, leading by example.
• Kept a track on inter-dependencies between the teams and blockers and guided the team to handle them accordingly.
• Promoted an empowering and self-organizing team by shielding the team as necessary to establish a trusting and safe environment for raising problems, defining solutions, and committing to milestone deliveries.
• Help teams plan infrastructure changes with appropriate risk assessments and clear operational implementation
• Guided scrum teams in establishing normalized estimating.
• Monitored the pulse and moral of the teams, influencing the team spirit and creating excitement around the deliverables.
• Utilized JIRA to track and effectively communicate team velocity, burn down charts and sprint/release progress to the team.

Confidential

Scrum Master

Responsibilities:

• Facilitated daily scrum meetings, backlog refinement, sprint planning, review and retrospective.
• Performed the role of a servant leader for multiple onshore/offshore scrum teams on agile good practices.
• Supported Product Owners with grooming and maintaining product backlogs, making sure user stories are sprint ready.
• Facilitated and coordinated user story interdependency meetings across multiple scrum teams for the purpose of reviewing and aligning teams work to meet delivery schedule.
• Tracked key metrics through burn-down, burn-up and team velocity radiating progress to the teams and stakeholders.
• Work with and educate our dev team to make good schema design choices and write efficient queries
• Good knowledge of performance tuning at both server level and query level
• Installing and configuring tools for event monitoring, capacity planning, performance monitoring, etc. and making recommendations based on results
• Producing documentation for use in configuration, repair and troubleshooting of managed database systems
• Identified and removed team impediments, escalating as necessary to management.
• Coached scrum teams on how to create clear and concise user stories with well-defined acceptance criteria.

Confidential

Agile Business Analyst

Responsibilities:

• Facilitated daily stand-ups, reviews, retrospectives, user story workshops and removed impediments to development team progress.
• Created and developed Business Requirement Documents (BRDs), change controls, tracked progress of error resolution.
• Assisted in research, performed system analysis, created data mappings, and presented results to all levels of leadership within the organization.
• Participated and supported capacity planning and the development of long-term strategic goals for systems and software development in conjunction with end-users and department managers.
• Led daily aspects of all assigned projects including process definition, goal documentation, issue management, user acceptance testing, vendor management and project deliverables.
• Processed mapped operations that identified redundancies, manual processes and backlogs that improved efficiency of departments and service levels.
• Developed ad-hoc reports using tools like MS-SQL and Excel.