Business Analyst/Team Lead Resume

SUMMARY

Proficient in handling every phase of Software Development Life Cycle (SDLC) starting from requirements, design, development, testing and maintenance both in Agile and Waterfall methodologies.
Experience using MS Office tools for creating Functional Requirements Documents (FRD), Business Rules and Business Use Case Scenarios.
Experience writing User Stories in tools like JIRA.
Experience in soliciting client requirements, business needs and project objectives through JAD and existing systems documentation or procedures.
Experience creating UML Diagrams like Use Case diagrams and Activity Diagrams using MS Visio.
Experience in Role based security model - Identity and Access Management (IAM).
Experience in Data validation and manipulation in database using SQL. Fair knowledge of SQL queries.
Excellent skills at evaluating alternatives for achieving business goals and objectives.
Ability to manage (multiple) project tasks with changing priorities and tight deadlines.
Excellent knowledge of testing in areas of Defects analysis using JIRA, ALM, Quality Center (QC), Test Director, Test Track Pro (TTP) and Team Foundation Server (TFS).
Hands-on experience in user requirements testing using Smoke Testing, Functional Testing, Regression Testing, Integrated Testing and Localization Testing.
Good Team Player with excellent written and Verbal communication skills and Interpersonal skills.
Organized and disciplined team player with the ability to also excel in independent positions requiring minimal supervision.

TECHNICAL SKILLS

Methodologies: Waterfall, Agile

Operating System: Windows 98, 2000, 2003/2007, XP, Windows 7, Windows 10

Applications: MS Visio, MS Office ( Word, Excel, Power point ), MS Project

Techniques: GAP Analysis, Research Analysis, Document Analysis, Joint Application Development (JAD)

Business Skills: Documenting Business and System Requirements, Business Processes, User Stories, Gap Analysis, Use Case Modeling,Analysis.

Testing Tools: JIRA, ALM, Quality Center (QC), Test Track Pro (TTP), Team Foundation Server (TFS), Test Director.

Database: SQL Server, Oracle

Other: SharePoint, Actimize RCM

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst/Team Lead

Responsibilities:

Worked as part of Anti Financial Crime team and Led a team of 4 members from offshore .
Gathered requirements from business and prepared the Functional Requirement Documents (FRD).
Created User Stories, Mockups, Workflows and Entitlement Matrix.
Conducted Requirement Review sessions with the Developers and QA and gathered their feedback.
Actively involved in direct meetings/interactions with the client and offshore team on daily basis.
Worked on Request for Information (RFI), QA (Quality Assurance), Information Sharing (311, 314(a) and 314(b) Incoming Case Types) and Management Information projects so far.
Involved in Defect Triage meetings on regular basis.

Environment: Nice Actimize RCM, JIRA 7.12.0, SharePoint 2013

Business Analyst / Team Lead

Confidential

Responsibilities:

Led a team of 4 members from offshore.
Gathered requirements from business and prepared the Functional Requirement Documents (FRD).
Created User Stories in JIRA and prepared Activity diagrams.
Conducted Requirement Review sessions with the Developers and QA and gathered their feedback.
Actively involved in direct meetings/interactions with the client and my offshore team on daily basis.
Worked as an Implementation Coordinator for configuring customized Insurance product requirements for all 3 portals as and when time permitted.
Reviewed the Test Scenarios and Test Cases prepared by QA Team and provided them feedback.
Involved in Defect Triage meetings on regular basis.

Environment: ASP.NET, JavaScript, SQL Server 2016, JIRA 7.12.0, SharePoint 2013

Confidential

Business Analyst/Quality Assurance Tester

Responsibilities:

Assessed systems requirements by reviewing the business process and application workflow.
Created Business rules and Scenarios and Use Case Specifications.
Reviewed the Test Scenarios and Test Cases prepared by QA team members.
Participated in walkthrough and Status meetings periodically.
Performed Functional Testing, Integration Testing, Regression Testing, User Interface Testing and Multi-Linguistic Testing.
Tested in different languages for these countries - Malta, Poland, Ireland, Cyprus, Greece, Qatar, Brunei, Italy, Deutsch, Russia, Turkey, Switzerland, Slovenia, Azerbaijan, Kosovo, Malaysia, Latvia, France, Canada, Slovakia, Bahrain, Denmark, Georgia, Austria, Iceland, Hungary, Bulgaria, Brazil, United Arab Emirates, Luxembourg, Morocco, Costa Rica, Qazakh, Colombia, Germany, Spain, Serbia, Hong Kong, Korea, China .
Executed Test Cases and submitted the bug findings to defect tracking system like JIRA.

Environment: SQL Server 2016, ASP.NET, SharePoint 2013, JIRA 7.10.0

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