Technical Product Owner/ Business Systems Analyst Resume

SUMMARY

Experienced Technical Product Owner/Business Systems Analyst/Business Analyst/Data Analyst with 10 years of hands on experience worked in Master Data Management (MDM), Data Warehousing, and Business Intelligence (BI), Digital & Consumer Facing Applications, CRM, ERP platforms across Automotive, Banking, Finance, and Insurance Industries
Proficient in the following skill set with a proven experience that helped Business to solve enterprise wide problems and implement robust Customer focused solutions Business Analysis | Business Analytics | Data Analysis | Master Data Management | Data Warehousing & Business Intelligence | CRM | Agile Scrum Framework

PROFESSIONAL EXPERIENCE

Technical Product Owner/ Business Systems Analyst

Confidential

Responsibilities:

Collaborated effectively with Sales, Marketing, Business, Product teams to gather requirements and converted in to User Stories. Responsible for building Use Cases and Outline Acceptance Criteria around the Product and communicate effectively with IT teams
Responsible for creating Product Vision, Product roadmap, Product Backlog grooming - Managing, ranking, and prioritizing Product Backlog Items (PBI) to reflect Product Vision and deliver Minimum Viable Product (MVP)
Build and maintain Objectives and Key Results (OKRs) ensuring deadlines are met and issues resolved to meet target dates for the product; and communicate status of development, production deployments to Senior Executive Management, Product Team on a weekly basis.
Executed various Projects using Agile/Scrum Methodology related to CRM, Digital experience, and Consumer facing applications as a Sr. Business Systems Analyst/Project Manager delivering scalable solutions for the client KIA Motors Confidential and Confidential Motors Confidential across various Business Verticals like Lead Management, CCPA Privacy Compliance, Customer Communication Preference Center, Customer Data Master - Customer 360, Vehicle 360 served 20 MM Customers. These projects brought value to Business in terms of Higher Customer Retention, Improved Sales efficiency by 25%, and envisioning new marketing Campaigns through CRM applications
Led Team to achieve deliverables in various projects, and established various data quality checks & Key KPI's to monitor health of Various BI Reporting & Master Data Management (MDM) Applications

Sr. Business Systems Analyst / Product Owner

Confidential

Responsibilities:

Played a key role as a Business Systems Analyst for Intermediate Holding Company Program (IHC) risk reporting project for financial and non-financial risk - credit, counterparty, operational, compliance, model etc.
Responsible for co-ordination between multiple business teams, IT teams and well as external groups receiving data from Confidential (Moody's, MRX, etc.)
Performed Extensive Data Analysis & Data Profiling to understand legacy systems and Collaborated with Business and IT functional teams, Implemented BI reports & Data Visualizations
Created User Stories, Sizing & estimating and helped translate the business data needs into system requirements for IT solution through the Enterprise Data Warehouse

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