SUMMARY

• Overall 7 years of experience as a Business Analyst in various domains like Information technology industry, Retail, Healthcare, and Finance domains.
• In - depth Knowledge in all the phases of Software Development Life Cycle (SDLC),
• Experienced in writing Business Requirement Document (BRD) and System Required Specification(SRS), functional specification Documents (FSD), Technical Design Document (TDD).
• Analyzed and defined business processes both “AS IS” and “TO BE”.
• Experienced Joint Application Design (JAD) facilitator and meeting coordinator/ excellent interpersonal and conflict resolution skills
• Experience in conducting GAP analysis, SWOT analysis, Cost benefit analysis and ROI analysis.
• Trace and inform business requirement changes through the lifecycle of the project using Rational Requisite Pro while maintaining customer needs and maintain a Requirements Traceability Matrix(RTM) to keep the stakeholders informed of the progress of the project
• Through Knowledge in UML Modeling, MS Visio, Rational rose, State chart Diagram, Deployment Diagram, and Component Diagram.
• In-depth knowledge and experienced in Various Methodologies like Waterfall, Agile, Hybrid methodologies.
• Worked with a client relationship focus to ensure full awareness of client business workflow, strategy, issues, requirement, and tools.
• Worked closely with project managers, SMEs and staff to understand the requirements and specifications for new applications along with re-engineering the existing applications, evaluate the cost/benefit analysis on requirement requests and change requests
• Served as a critical resource and liaised between subject matter experts and technologists throughout the project life cycle
• Excellent knowledge of Health Insurance Portability and Accountability Act(HIPAA)standards, Electronic Data Interchange(EDI), and knowledge of HIPAA code sets.
• Excellent Business writing skills in writing Business Requirements Document (BRD), Use Case Specifications, Functional Specifications, Systems Design Specification (SDS), Systems Requirements Specification (SRS), Data Dictionary, Workflows.
• Worked with Manual testing during the prototype. Strong understanding of SharePoint.
• Experienced in managing the agile software release Process for multiple projects amongst geographically dispersed multiple agile teams.
• Worked with Manual testing during the prototype. Strong understanding of SharePoint.
• Skilled in leading teams of diverse backgrounds to make sound business decisions based on analyses of short and long-term business needs.
• Having good knowledge in Workday Components like Workday-In, Workday-Out Rest, Workday-Out Soap.
• Analyze the new business intelligence and determine action plans accordingly .
• In depth knowledge in documenting requirements changes using Traceability matrix and Team Foundation Server.
• Highly qualified in changing the needs of business users and stakeholders to the functional/technical requirements.
• Worked with Analysts, Managers, Developers and Testers for complex projects during the SDLC.
• Solid project execution track record with good leadership, strong communication, and analytical skills.
• Excellent communication, presentation, client interaction and problem-solving skills.

TECHNICAL SKILLS

Databases: Oracle 8i/9i/10g/11i, MS Access, MS SQL server 2000/2005, MySQL, DB2.

Operating Systems: UNIX, Windows 7/Vista/ XP/NT/ 2008/2003/2000 , Linux

Business Modeling Tools: Rational Suite- Rational RoseData Mapping, MS Office Suite-Visio/Word/PowerPoint/Project/Office/SharePoint/Excel/Outlook, Visual Paradigm, MUST, Traceability Matrix.

SDLC: UML, Agile methodology / Scrum, Waterfall methodology, V model, Use cases and Use case diagrams, Class/ State diagrams, Entity Relationship Diagrams

Testing Tools and Bug Tracking Systems: Jira, Bugzilla, Rational ClearQuest.

Others: XML, HTML, Toad, PL/SQL, Microsoft VSS, Manual Testing.

PROFESSIONAL EXPERIENCE

Sr. Business Analyst

Confidential, TX

Responsibilities:

• Worked closely with the development team to clarify/understand functionality and ensure that the developers clearly understood the business requirements that the system was designed to fulfill.
• Analyzed business Requirements, performed GAP analysis and segregated them into high level and low-level Use Cases, Activity Diagrams using Rational Rose.
• Researched and understood the claims adjudication and reimbursement systems based on HIPAA X12 4010 standards
• As an TFS admin Handled the process account and maintained them .
• As a TFS admin was responsible for adding user to project, security and group maintains.
• Modernized the ETL process by creating user adaptive Artificial Intelligence program to transform source data into enterprise data warehouse
• Business Process Improvement Consultant designed and implemented I.T. solutions for dozens of west coast firms with gross revenues
• Performed GAP analysis to identify AS-IS processes of claims transactions of 4010/4010A standard and TO-BE processes (ICD-9 and ICD-10 compliance requirements) of 5010 standards.
• Develop Workday Studio Inbound/Outbound Integrations for client based on the requirement.
• Lead analyst and developer for the implementation of EDM with the objective of replacing home grown security master, counterparty, index, pricing, positions, fund, and fund valuation systems
• Lead Joint Application Delivery (JAD) sessions and Joint Application Requirement (JAR) sessions.
• Involved in PL/SQL code review and modification for the development of new requirements.
• Conducted Claims and HIPAA Compliance Training to run the test cases.
• Was involved in managing of Medicare Part-D Claims processes from Admin/Provider/Payer side which were later part of the training program to providers.
• Worked and viewed manual testing before the deployment.
• Created and used calculated fields in reporting, business processes, integrations and other areas within Workday.
• Provide guidance to and assists in training less experienced Associate Business Analyst and Business Analyst and acted as a functional leader/SME.
• Worked as a part of scrum team, in an agile methodology with sprint cycles, daily stand ups and story implementation.
• Created wireframes/mockups for the newly proposed web application and obtained sign off/approval from the business stakeholders
• Facilitated and managed (JAD) meeting sessions with business owners, business system owners, development team and testing team and processes control.
• Demonstrated the ability to work actively in different phases of Software Development Life Cycle (SDLC) using Waterfall and Agile Scrum.
• Prepared Business Requirement Document (BRD), Functional Requirement Document (FRD) / System Requirement Specifications (SRS), Use Cases and Test Cases.
• Designed and developed on the State Diagrams, Activity diagrams and Class Diagrams in MS Visio using UML for various modules of the project.
• Responsible for MySQL Administration and backups related to the specific ETL solution mentioned above.
• Responsible for validating the objects in various environments - development, test, UAT and Production.
• Used Pl/SQL tables, array structures as a part of oracle collections.
• Create story board of back log items in Agile and develop item according to business needs.
• Experienced in managing the agile software release Process for multiple projects amongst geographically dispersed multiple agile teams.
• Analyzed business Requirements, performed GAP analysis and segregated them into high level and low-level Use Cases, Activity Diagrams using Rational Rose.
• Reported progress against Development/Action Plan routinely to the Program Manager with recommendations for corrective actions, where necessary.
• Maintained a Traceability Matrix to ensure that all Functional Requirements are addressed at the Use Case Level as well as the Test Case Level.

Environment: MS Office, Quality Center, SQL Server, MS Project, Server, MS Visio, SharePoint, Unix, SQL, HTML, Java, XML, Mainframes and ClearCase, Windows XP.

Sr. Business Analyst

Confidential, NY

Responsibilities:

• Involved in analyzing user requirement document, system requirement specification document and use cases for developing Test plan which includes the objective, Scope, Testing strategy and others.
• Analyzed plan requirements and then contributed further defining the plan requirements with their Project Manager.
• Interacted with various members at the management level to understand project scope analysis to prepare Software Requirement Specifications (SRS) for relevant data reports.
• Developed requirements specification and process diagrams including context, dataflow diagrams.
• Analyzed and collected business requirements, generated business models, identified system interfaces and created the requirement specification document.
• Participated in Business Requirements meetings.
• Implemented Rational Requisite Pro for maintaining the requirements document and traceability matrix.
• Influenced management decision on analytical tools by performing an exhaustive comparison of Power BI and Tableau in terms of features, performance and integration effort
• Business Intelligence field addition and testing - After extensive requirements gathering, from time to time, we would not have certain attributes available in our current data sets
• Develop ed and maintained Data Warehouse to support multiple CPG clients reporting. Created, managed, and utilized high-performance
• Partner with Business Analyst and senior management to set the strategic direction and deliverables for database and business intelligence standards.
• Performing assessments of current IT systems, identifying policy gaps, recommending improvements, leading staff to validate compliance, coordinating with IT Directors on issue resolution, reporting audit findings with corrective actions, managing risk and budgeting.
• Conducted JAD sessions to work with the business users through discussion to further understand the complexity of the issues.
• Created front-end prototypes as deliverables and projected the end-delivery modules as part of the efforts towards joint application development.
• Developed Use Case diagrams by analyzing the business process followed by Class diagrams, Activity diagrams and Collaboration diagrams in UML.
• Worked with the Lead BA to develop Requirement Management Plan and Communication Plan
• Facilitated 25 workshops to capture the requirements for Study Startup and Study Close out
• Performed brainstorming session with the BA Team to analyze, validate and finalize functional requirements
• Documented use cases as part of functional design and developed Requirement Traceability Matrix using Requisite Pro
• Developed workflows, swim lane diagrams, use case diagrams, etc using visio
• Developed the Share Point Project portal as a Project repository
• Finalized the requirements document and participated in the FDD and TDD review sessions
• After requirement sign-off, developed Change control process and CR Form
• Captured all the CR’s throughout the project and maintained Master CR Log
• Analyzed the graphs and reports to report and track defects.
• Worked with the Workstream and Business Leads to finalize CRUD

Environment: Oracle PL/SQL, XML, UML, MS Office, MS Visio, HTML

Sr. Business Analyst/Scrum Master

Confidential

Responsibilities:

• Involved in all the phases of the SDLC requirement gathering, design, development, Unit testing, UAT, Production roll-out, enhancements and Production support
• Interacted with business representatives to understand the requirements and determined the best approach for timely delivery of information.
• Designed, Developed and Tested ETL Mappings according to Business Rules using various Informatica Transformations.
• Ensured timely deliveries of work items to the Client.
• Stakeholder and Solution requirements (functional and non-functional requirements) were easily be linked back to the business requirements from which they emanated using RTMs.
• Involved in Implementing ETL standards and best practices.
• Created and maintained Narrative Use Cases (Business Use Cases, System Use Cases) and modeled Use Case Diagrams, Activity Diagrams, Data Flow Diagrams using MS Visio.
• Training Manager served corporate clients assessing client business needs, mapping work-flows, verifying compliance with control standards to design and implement I.T. solutions.
• Designed and implemented IT support solutions and training programs.
• Reviewed Data Model and validated its feasibility to physical implementation.
• Assisted the Product Owner in compiling and prioritizing the Product Backlog on JIRA using prioritization technique MOSCOW.
• Used PL/SQL Tables, Ref Cursors to process huge volumes of data and used bulk collect and bulk bind for mass update as performance improvement process.
• Subject Matter Expert(SME) that provided support and we performed the monitoring and maintenance for predictive dialer systems and applications utilized by three fast-paced contact centers both foreign and domestic
• Troubleshoot the existing PL/SQL procedures, functions, triggers
• Facilitated in conducting Joint Application Development (JAD) sessions with end-users, expert team, development and QA team for project meetings, walkthroughs and customer interviews.
• Helped developer in translating screen mockups/wireframes into program layouts using Microsoft Visual Studio 2010
• Facilitated all the Sprint Ceremonies: Backlog Refinement, Sprint Planning, Daily SCRUM, and Sprint Review.
• Time boxed Daily SCRUM meetings and resolved all impediments faced by development team.
• Educated and coached executives, managers, stakeholders, and others throughout the organization regarding Agile practices and how their roles and interactions may change.
• Mentored and helped the team grow into a self-managing entity. Encouraged collaboration between the SCRUM team and product owner.
• Maintained and monitored SCRUM Artifacts - Sprint Backlog, Sprint Tasks, and Sprint Burndown Charts using JIRA.
• Analyzed and understood the business users' requirements for information and communicated them to the rest of the data warehouse team. Assisted Data Warehouse Data analyst in analyzing existing reports.
• Extensively worked in Data Requirement Analysis and Data Mapping for ETL process. Acted as a consultant to the ETL and front-end programmers.
• Experience taking part in the Scoring and claiming sessions, JAD sessions representing the Service Assurance team thereby playing a pivotal role in drafting and approving the IF Spec document
• Created deployment documents and migrated the code to the production environment.
• Investigated and fixed the bugs occurred in the production environment and provided on-call support.

Environment: Informatica Power Center 9.1/8.6, UNIX, Oracle 11g, ETL, SQL, PL/SQL, SQL Developer, Oracle Designer, MS Visio, JIRA, IBM Mainframe, Toad.

Business Analyst

Confidential

Responsibilities:

• Gathered the requirements from stakeholders and users by meeting them personally and by interviewing them. Utilized Requisite Pro to prepare a BRD by complying with the HIPAA regulations.
• Developed functional specs, gathered requirements and communicated with the developers.
• Developed Use Case Diagrams, using ERD depicted clear relations associated with the entities.
• Prepared Work Breakdown Structures (WBS) to comply with the triple constraint of time, cost and scope.
• Conducted Lean Analysis throughout the project and conveyed team a message, “Think big, act small, fail fast; learn rapidly.”
• Prepared a roadmap for a product that can exceed market and user expectations.
• Followed Prototype model of SDLC in developing software.
• Designed User Interfaces and mock up screens using HTML to validate the requirements.
• Created and implemented a Test Plan and thereby assisted Quality Analysts to test the product in a timely manner.
• Interfaced with Quality Analysts for Unit, Integration, System and User Acceptance Testing.
• Interfaced with top management to ensure that IT initiatives and involvement were clearly communicated and understood.
• Mitigated risks all the time; motivated all the team members to meet the deadlines since time was very limited.
• Reviewed and analyzed the business environment and identical process improvements.
• Evaluated alternative solutions and recommended solutions that best met the need of the business.
• Defined and planned software releases in accordance with other software applications.

Environment: MS Visio, MS Office, .Net, VB.NET, ASP.NET, Java, PHP, XML, HTML, DHTML, EMR.