SUMMARY

• Performed business systems investigation/feasibility studies/business case, evaluation and analysis of an existing business systems and proposed systems, and accounting systems procedures, operations for various business clients, including computerized systems.
• Expertise in creating software development technical design, functional, program specifications. Analytical and problem - solving skills, business rule definition, requirement traceability matrix, data analysis & mapping, business process modeling, risk assessment analysis, business impact analysis, human-centered design, 508 Compliant, SQL, agile/scrum and project management.

TECHNICAL SKILLS

• Microsoft Project, Visio, Microsoft Word, Excel, Cobol, RPG IV, HTML, XML, Java, JavaScript, DB2, ISPF/QMF, IBM WCM, Access, FoxPro, SQL, SAP, Oracle 8, Easytrieve
• Crystal report, OS400, Windows NT/2000 Server, Unix, shell scripting, AIX, VSAM, File-aid, Calligo, Daptiv, Abendaid, Endeavor, JCL, CL, IBM Cognos BI, Crystal Report
• Informatica PowerCenter, ETL, BO, Expediter, XML, Jira, VersionOne, SunGard EAS, EDI, EPIC, X12, Edifecs, Changeman, Turnover, HP quality center, Remedy, AWS, ALM
• Confluence, 508 compliant, MS PowerPoint, UML, BPMN, Visual Paradigm, Balsamiq, Designer 4.0, IBM iServers, OS/390, z/390, RS/6000, IBM 3033, AS/400, SOA, SDLC, SAFe Agile methodologies

PROFESSIONAL EXPERIENCE

Business Continuity/Systems Analyst

Confidential

Responsibilities:

• Supported GSA OAM team/stakeholders on eOffer/eMod application system and multiple application systems development, including enhancement and QA system/integration testing.
• Worked on development of process workflow for eOffer/eMod application system
• Involved in analysis & design of CR 1649 Change Request application system with stakeholders
• Wrote business requirements document to provide understanding of the features and functions of CR 1649 process automation (User stories, Workflow diagrams, UI wireframes, Functional requirements document (FRD)
• Created process model using BPM notation for product/services procurement
• Worked on creating the “AS-IS” and proposed C3-Closeout workflow diagrams for the process automation
• Worked on MMTI phase II business requirements and wrote Executive Business Case I & II (EBC I) to justify need for enhancement and proposed new systems
• Working on FPT Products/Services enhancement template mapping and business requirements analysis and documentation (User stories, Workflow diagrams, UI wireframes, Functional requirements document (FRD)
• Worked on documentation and creating FPDS-NG user manual for FAS User support desk Systems Administrator and OCMS user manual for the IT system support desk
• Performed analysis and design of Email automation system, including creating the BRD and data mapping
• Performed data analysis and queries using SQL to extract information and generate report for users and management
• Performed database data analysis, consolidation and migration of legacy systems to AWS Cloud computing - data mapping, planning, removing redundancy, obsolete, or trivial (ROT) data, compression, conversion and executed migration.
• Conducted application testing, identifying, documenting and reporting bugs, errors, interoperability flaws and other issues within proprietary software applications
• Worked collaboratively with QA, development and business groups to complete comprehensive testing on application releases
• Performed business/systems requirements analysis of Contract Acquisition Lifecycle Management System (CALMS) - developed Process maps, Traceability matrix, User Stories and Acceptance Criteria

Platform: Jira, ECMS, MySQL, FS19 Database, SharePoint, Confluence, Balsamiq, 508 compliant, Safe Agile/Scrum

Sr. Business Systems Analyst

Confidential

Responsibilities:

• Supported technical integration for Affordable Care Act’s Federally Facilitated Marketplace (FFM) software development healthcare application system and Marketplace Lite (App 2.0) system development, testing and implementation for CMS
• Analyzed FFM business requirements and Use Cases to ensure the requirements across the Marketplace systems are in alignment
• Analyzed App 2.0 business requirements User stories and map those requirements to application development strategy
• Liaise with technical team and stakeholders to resolve conflicts in business requirements and technical issues for BRD documentation
• Wrote App 2.0 Business requirements documents (BRD) from consolidated user stories and created business process models (BPM), Use Cases (UML), workflow/process flow diagrams from requirements and technical documents
• Wrote SLS Business requirements documents (BRD) from consolidated user stories and created workflow/process flow diagrams from requirements and technical documents
• Worked with technical team to create 834 enrollment transaction’s business requirements document (BRD), including data transaction validation, EFT, EDI processing and reporting
• Participated in deep dive JAD sessions, testing and implementation meetings, taking notes and distributing meeting minutes
• Created and consolidated App 2.0 Weekly Implementation Update reports on UAT, systems deployment and implementation for managements
• Created App 2.0/FFM/HUB Integrations/Collaborations Diagrams for Confidential /CMS management
• Created App 2.0/FFM and Outbound/Inbound 834/EFT/EDI processes’ Standard Operating Procedure (SOP) manuals for Help Desk and the XOC operators/Users
• Involved in the Medicaid & Chip Business Information Solution (MACBIS) - Healthcare Quality measures’ (AQM, CQM, HHQM, SPQM) reporting JAD and Grooming sessions
• Created business process models, worked with Appian application tool for record management and workflow processing for testing

Platform: MySQL, Mark logic, Java, AWS, Jira, HP Quality Center, ALM, Confluence, Balsamiq, Visual Paradigm, Agile/Scrum