SUMMARY

• Dynamic Business and Quality Analyst professional with more than 9 years of diverse experience across multiple organizations in the banking & finance, auto industries. My interpersonal skills have served me well by helping me convert ambiguous requirements into well - defined working artifacts (like business requirements and functional requirements documents) for business and development team to achieve desired outcomes.
• Experienced in the Capital Markets, Automobile and Banking industry delivering key analysis and interacting with business and IT teams.
• Ongoing experience in various software development methodologies such as Agile and Waterfall.
• Thorough knowledge of the STLC as well as SDLC. Performed various dimensions of testing including Manual, Automation, Web Services, Database, Mobile Testing and Automation in Selenium IDE.
• Expertise related to the requirements gathering, planning, coordinating, executing, reporting, deployment of testing projects in diverse industries.
• Design and review of various documents including the Business requirement document (BRD), Use Case specifications, Functional requirements document (FRD), Systems Design Specification (SDS), Requirement Traceability Matrix(RTM) and testing documents.
• Automation, Functional, Regression, Integration, Resting, Smoke Testing, GUI, Usability, end-end, Positive, Negative, Data Driven and UAT.
• Proficient in devising all the artifacts of testing such as Test Plans, Test Scenarios, Test Cases, Traceability Matrix, Test Strategies, End to End scenarios, Defect Report, Test Summary Report, Test scripts, documenting and reviewing the results based on requirements and functional specifications.
• Hands on experience in testing of various domains like: Automotive, Insurance domains, Auto Lending, Capital Market, Customer chat support.
• Experienced with Web Services, SOAP UI, Validation of XML files and Unix commands.
• Good working knowledge on tracking tools like HP ALM, JIRA.
• Strong bug tracking, error analysis/solving and resolution skills.
• Expertise in testing the data through backend using SQL queries.
• Working experience as Business analyst, Designed requirements document by working with marketing managers, stake holders, development and testing teams respectively.
• Extensive experience in managing, working with Lines of Business and leading onsite, offsite and overseas teams, preparing and running calls and meetings.
• Coordinating with production support/issues, Resolving data and environmental issues on timely manner.
• Cooperates closely with-IT experts, subject matter experts, project engineers in planning and developing analytical methods for data collection, data variables, analysis, storage, statistics and presentations.
• Conscientious hard-working individual, reliable, self-motivated, and considered a team player and Quick learner of new Systems and technologies.

TECHNICAL SKILLS

• UML
• Business System Analysis
• Data Modeling
• Selenium
• Requirement Tracing
• Scope and Project Definition
• JAD sessions
• My SQL Server and Oracle
• JIRA
• HP ALM
• JIRA
• MS Office Suite

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Create clear, concise, detailed project artifacts that meet the standards of the testing processes
• Execute the test cases, identify defects, classify and raise defects, participate in defect triages
• Communicate and document testing status and any discovered issues and risks
• Prepare the Testing metrics of the project and track the metrics with respect to the organization goals
• Be proactive at all times with a bias for action
• Perform release testing as part of development sprints
• Report defects and work closely with other team mates to get them fixed

Confidential

Responsibilities:

• Participate and contribute in Vision/Concept/Design reviews for new business processes and enhancements Provides tangible solutions and guidance on issues faced by various stakeholders.
• Ensure effective collaboration between IT and Business BA and PMO
• Create & Execute UAT test Plan
• Identify the Process with Dealer and Confidential Inbound and outbound process.
• Prepare test scenarios, test cases and test data based on Business Process
• Involve of refinement of backlog and development of User Stories.
• Provide alternative approach to team for early and continuous delivery of valuable work.
• Maintain Traceability
• Report defects in test management tool and manage them throughout their lifecycle
• Provide Business Readiness Support and Live proving
• Assembling the project team and business owners on a daily basis throughout the project.
• Resolve Roadblock to get involved with Dealer and product owner.
• Motivate team to make tasks from the user stories with all possible acceptance criteria.

Confidential

Responsibilities:

• Supported Bank modules like Foreign Exchange, Money Market, Foreign Exchange Spot, Window, Swap, Draft, payments
• Involved in Web service foreign exchange transactions
• Testing of Pricing like static rates and streaming rates
• Gathered User and Business Requirements through discussions and reviewed the BRD and FSD
• Worked as an interface between the partners of the various teams involved in the application development
• Followed Software Development Life Cycle (SDLC) to configure and develop processes and standards procedures
• Designed and implemented basic SQL queries for QA testing for back end database validation
• Actively participated in production issue analysis and resolutions
• Authored progress and completion reports, which were then submitted to project management on a weekly basis
• Collaborated with Technical Analysts to track defects
• Assisted during various test phases including Product test, Integration test, System test and User Acceptance Test
• Worked closely with testing team to make sure all the changes made to requirement documents are implemented in the Test Cases
• Involved in maintaining the Requirements Traceability Matrix (RTM) across the deliverables for a project
• Conducted Training Sessions to familiarize users with system

Environment: QTP 10.0, Quality Center 10, Java, EJB, J2EE, XML, PL/SQL, SQL Server, Windows XP, JRE 1.4, IE 7.0/8.0

Confidential

Responsibilities:

• Participating in the creation, preparation, conduct of quality assurance reviews and the execution of test cases and test scripts.
• Performing Functional testing, Integration Testing, End to End Testing and User Acceptance Testing.
• Using Rational Functional Tester for web application testing - including data driven test creation, application functional test by record and playback, wizard driven support for regular expression dynamic data validation.
• Working with clients to establish and maintain a consistent test experience methodology and to resolve general questions during the testing process.
• Created and executed PL/SQL Queries for database validation
• Working closely with business user for creating PeopleSoft HRMS UAT and End to End scenarios, converting them into test scripts and execution of test scripts
• Responsible for managing and reporting the Defects using Quality Center
• Analyzing, testing and certifying application-specific software and performs ambiguity reviews of business requirements and functional specification documents.
• Using functional knowledge of applications to provide technical assistance in identifying, evaluating and resolving basic test problems.
• Logging, tracking and verifying resolution of software and specification defects.
• Documenting all phases of QA process.
• Creating, Reviewing and approving deliverables.
• Using UNIX commands, checking various logs on the servers for exceptions and errors and reporting the issues
• Specific involvement in all aspects on the project for Testing - Lead for a small team of Testers, responsible for reviewing and agreeing the test strategy, reviewing documentation, test plans, test scripts in becoming Group Lead
• Consultant for Data Separation issues and strategy.
• Analyzing the business impact of any proposed alternatives.
• Identifying risks and actions to mitigate these risks.
• Advising on application specific test strategies, test cases and test data.

Environment: Windows NT/XP (Microsoft), Java, Web Sphere, Mercury Quality Center, Rational Functional Tester, PeopleSoft HRMS, Business Objects