SUMMARY

• 9+ Years of professional experience with deep understanding of Supply Chain Management, Logistics, Products Planning & Forecasting, Product Component life cycle management.
• Strong Business Process knowledge with good data analysis skills. Expert in gap analysis and process improvement skills.
• Excellent verbal and written communication and presentation skills. Basic SQL knowledge and past experience in UAT (Manual).
• Great at cross functional team liaison.

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Gather user requirements, Business requirements, Prepare Project deliverables, Business Requirement Document (BRD) and Use Cases.
• Design Process Flow for new application based on Business requirement.
• Coordinate and drive planning sessions to document TO BE Business process based on limitations and problems on the current AS IS Business Process.
• Work as a liaison between all cross functional team alignment for successful completion of Component Last Time Buy.
• Perform gap analysis, confer with stakeholders and cross functional teams to implement operating procedure.
• Collaborated with Cisco EMS partners and helped in successfully articulating the business requirement, addressed the challenges/issues to successfully build a centralized Service Inventory.
• Create User experience Forms for building a new application for Centralized Inventory for all Client’s repair Partners
• Coordinated with Cisco ‘s 10 EMS partners to understand the methodology of component consumption and was successful in deriving a standardized methodology across Cisco’s EMS Partners.
• Designed and developed component failure rate for repair sites using PL/SQL technologies.
• Drive Cost savings initiatives to optimize E&O by standardizing consumption rate methodology.
• Responsible for the Cost Management for the Last time Buy fixed budget in each quarter.
• Create User experience Forms for building a new application for Centralized Inventory for all Client’s repair Partners
• Coordinated with 10 repair partners, successfully articulated the business requirement, addressed the challenges/issues to help build a centralized Service Inventory for Cisco EMS partners.
• Perform data analysis and generates reports using specialized domain knowledge and developed business expertise, and identify data anomalies and provides recommendations on additional data needed to support analytics.
• Inventory replenish orders, return material authorizations (RMA), ECO Purge, Failure Analysis (FA), Excess pull back, Scrap, critical parts availability and managing all daily logistics operations.
• Analyze IOH, Work with Supply Chain product forecast details and map the IOH and cost impact.
• Administer databases and maintain log of all requests and assist to resolve same and prepare reports for all component results and maintain progress for same on monthly basis.
• Create process flow and socialize with stakeholders, redesign existing process as needed.
• Skilled in Advanced MS Excel, Word, PowerPoint, MS VISIO, BOX, Smartsheet, etc.
• Performed extensive data analysis to identify existing process issues and created a plan for data cleanup.

Confidential

Team Lead

Responsibilities:

• Monitor, identify and resolve all lifecycle issues and assist various teams to identify appropriate resources and substitutes for components.
• Review and interpret all component data sheets and evaluate all components for various product applications.
• Manage all communication with manufacturers and distributors on all supply components and evaluate all results effectively.
• Administer databases and maintain log of all requests and assist to resolve same and prepare reports for all component results and maintain progress for same on monthly basis.
• Identify the alternatives for Obsolete or End of life components through manufacturer website and manufacturer contact. Technical specification verification and qualification of these components.
• Work closely with suppliers and internal product lines to approve supplier part change notifications (PCNs/PDNs) related to the component marking, manufacturing processes and locations, materials used, or overall specifications / documentation.
• Work extensively with commodity manager to qualify second source, satisfying quality and cost requirements.
• Effectively communicate complex problems to cross functional teams and direct actions.
• Working experience with Supplier, contract manufacturers, Business Units and cross functional teams.
• Worked on identification and verification of alternatives for Obsolete or End of life components through Manufacturer website and Manufacturer contact.
• Manage and track materials with the help of deviations.
• Strong project management, documentation and client management skills.
• In - depth knowledge of planning, estimation and hands-on project implementation processes.
• Work with cross functional client stakeholders from Engineering, PLM, Supply Chain functions
• Actively work with Program managers to design and implement end to end process improvements, help create related processes, tools documents and enablers
• Managed a team of 5 resources for effort utilization and on-time deliverables.

Confidential

Systems Engineer

Responsibilities:

• Assist in Product Manager in transition for NPI to sustaining; build plans, Bill of material (BOM), Last Time Buy (LTB), E&O analysis, ECO / ECR process.
• Identifying problem or issue and determine scope of the issue and estimate its possible impact.
• Readiness & Business Impact analysis, Data Analysis & Metrics conciliation, Quarterly Business Reviews.
• Review ECO’s to present system/business impacts, material dispositions, and optimal execution strategy to management.
• Product structuring, and coordinate design release.
• Develop/update Bill of Material (BOM) through ECR/ECO.
• Drive Cost savings through Automations & achieve process optimization.
• Drive cross functional teams to ensure alignment of product/technology Roadmap & Supply chain strategy.
• Assign Lifecycle Details, Provide Alternates/Cross References for Compliant, EOL and Obsolete Parts.
• Work with cross functional client stakeholders from Engineering, PLM, Supply Chain functions.
• Agile PLM requests - Releases, Deviations

Confidential

Systems Engineer

Responsibilities:

• Analyzed requirements for UAT of ERP applications.
• Developed test plans, test scenarios, and test cases.
• Created Test Scripts for application based on functional specifications.
• Executed Test Scripts for functional validation of Web application.
• Created SQL queries to retrieve and analyze data sets.
• Analyzed applications and errors, escalated issues to developers, and verified fixes.
• Defect Triage by logging and tracking defects in HP Quality Center.
• Collaborated with business analyst, and Onsite QA Team.
• Created Test strategies, based on the analysis of documentation to achieve the best result.
• Developed test summary reports.