Summary

Innovative and results-oriented senior information technology leader with progressive experience in all phases of project/program management, strategic IT planning, team leadership and business process management to Fortune 200 companies spanning multiple industries. Proven track record of success in building, leading and managing teams planning and exceeding financial objec tives and goals while increasing production. Successfully align IT mission and priorities with corporate goals and objectives. Strategic thinker with strong analytical skills able to envision long-term technology objectives to ensure continued growth. Proven ability to bring the benefits of IT to proactively solve business issues and improve processes while effectively managing costs and mitigating risks.

Selected Achievements

• Successfully managed four vendors IBM, HP, Platform Computing Toronto, Canada and Genalytics to generate 12M in cost savings/revenue through the evaluation and deployment of grid computing and distributed data storage. Capital One Financial Services
• Directed on-shore and off-shore Asturias, Spain development teams to successful delivery a multi-tiered software application to replace 2 legacy applications. E. I. DuPont de Nemours
• Spearheaded all efforts to establish Project Management Office PMO increased overall efficiency more than tripled number of projects completed per month while exceeding customer expectations on more than 90 of the projects. Capital One Financial Services
• Reduced IT backlog by 25 , thereby ensuring IT resources focus on the highest value work, through the creation and implementation of an IT Service Delivery Process. CareFirst BlueCross BlueShield
• Designed, developed and deployed a Requirements Management Tool outperforming an off-the-shelf product requiring a total investment of more than 10 Million. CareFirst BlueCross BlueShield
• Co-founded an enterprise-wide Center of Excellence for Simulation and Modeling. Developed simulations for Remittance, Strategic Asset Management and Fraud, achieving 38 Million in improved operations and capturing Circle of Excellence Award. Capital One Financial Services

Areas of Expertise

Business Analysis

IT Strategic Planning

Performance Management

Business Process Management

Team Building Leadership

Project/Program Management

Technology Evaluation

Thought Leadership

PROFESSIONAL SUMMARY

Confidential

President CEO

• Partnered with National Education Foundation to market online professional training courses to Fortune 1000 companies, colleges and universities, and school districts.
• Developed social networking and educational websites based on the Drupal CMS
• Organized college tours for minority students to bridge the educational gap

Confidential

Solution Architect

• Developed Enterprise Microsoft Sharepoint solution to manage vendor solutions for multiple multinational customers and served as Microsoft Sharepoint Administrator
• Developed data architecture and system architecture standard for Workforce Management Solutions
• Successfully integrated COTS vendor management tools to support multiple clients including Microsoft Ireland, AOL, Levi Strauss, and Royal Bank of Scotland
• Successfully developed .Net C solution to generate an XML invoice feed to SAP Financials

Confidential

Chief Business Architect

• Managed and led the implementation of CareFirst's business system architecture to support a three-year 100 Million Healthcare Services Conversion project with a 157 Million ROI
• Integrated automated capability within the Requirements Management Tool that enabled the Requirements Competency Center to assess quality of the requirements
• Streamlined the requirements gathering process, created conceptual architecture and introduced a design structure matrix methodology to systematically resolve project dependencies
• Developed and led an impact analysis that reduced the requirements gathering phase by 30

IT Strategy Leader

• Co-developed SOA solution architecture standard package for Carefirst enterprise level IT projects
• Partnered with executive leadership to define IT and Corporate strategy. Developed 2006 and 2007 IT Strategy approved by the CareFirst Board of Directors.
• Pioneered new IT Management System that enables CareFirst IT to definitively deliver the Best Service for the Best Price through a set of well-defined IT services and metrics.
• Developed the Measurement and Analysis Process Area for the CareFirst CMMI L3 initiative
• Trained cross-functional Swat Team on business process mapping for the Claims Process

Confidential

Director,Strategic Technology

• Led the selection of a new 100 Million COTS data warehouse platform, Teradata
• Led acquisition effort for multiple COTS software tools supporting business intelligence and credit risk management
• Evaluated and deployed grid computing and distributed data storage techniques to reduce IT expenses and enhance analytics. Solution successfully produced 12 Million in cost savings/revenue.
• Directed the creation of new analytical techniques and deployment of modeling tools, resulting in improving account management, minimizing risk, and mitigating bankruptcy operations and fraud losses
• Pioneered the development of business process mapping and process improvement strategies of IT and business projects. Facilitated lifting of the Corporate Memorandum of Understanding levied by Federal Regulators.

Manager, Strategy Technology

• Planned and managed the on-time and on-budget delivery of up to 60 concurrent projects.
• Acknowledged for successfully achieving 90 customer satisfaction ratings on all projects.

Confidential

Senior Project Manager

• Directed all migration efforts from 2 Million legacy manufacturing application into 3-tiered object-oriented client-server environment resulting in the team capturing Inaugural Stellar Award.
• Reengineered the client-service application to achieve 95 performance improvement.
• Re-engineered reporting application, improving service by more than 80 .

Senior Research Engineer

Consulting Engineer

Confidential

Adjunct Professor

Taught Chemical Engineering courses to prepare students for transfer to the University of Delaware.

Technical/Computer Skills

Microsoft Windows, Excel, PowerPoint, Access, Word, Outlook, OpenOffice, Internet, Pega, Forte, Lotus Notes, DOS, IBM AIX, Unix, Visual Basic, C, C , Java, Grid Computing, Data Modeling, Oracle PL/SQL SQLPLUS, SQL Server, MySQL, PHP, Database Management, HTML, XML, Simulation, Object-Oriented Analysis and Design, Content Management, Microsoft SharePoint, Web Development, Drupal CMS