SUMMARY

• An innovative and energetic Business Analyst/Scrum Master, and Data Analyst with over SEVEN years of experience in Business Analysis, Scrum Techniques, Project Management, business process analysis/modeling, business requirements elicitation and development of SOA & Web Based applications in the Investment Management/Capital Markets, Wealth Management, Wholesale and Retail banking domain.
• Excellent understanding of PNL, Sub ledger, SAP ERP, GDPR, Fixed Income, Equities, Currencies, Derivatives (Futures/Forwards, Options, Swaps), Commodities, Trade Lifecycle and instruments such as MMF, CD, TD, MM and Credit Cards.
• Deep knowledge about Payment platforms including SWIFT, Zelle, ACH, Fedwire, TSYS and Fiserv.
• Solid expertise in eliciting and synthesizing business requirements and ensuring those requirements meet approved business plans.
• Good working knowledge of data warehousing concepts and reporting tools such as Cognos, Business Objects and Crystal Reports.
• Experienced working with JSON, XML message formats and webservice testing tools such as POSTMAN and SOAP UI.
• Extensive experience in creating Business Requirements Document (BRD), Functional Requirement Document (FRD), Technical Requirement Document & Data Mapping Documents.
• Experienced in SDLC methodologies such as Waterfall, Agile/Scrum and RUP with solid experience in requirement elicitation.
• Good knowledge of Process mapping and process modeling for financial services workflows.
• Expert in data collection, cleansing, validation, analysis, and reporting along with extracting & analyzing data from various sources, including databases, manual files, and external Websites.
• Strong knowledge in UML such as Use Cases, Sequence Diagrams, Collaboration diagrams, Activity diagrams, Class diagrams & Wireframe prototypes.
• Ability to create & document test plans & test cases, design test data sets, create manual test scripts; and, manage, execute & report tests. Extensively involved with Integration, Regression, Functional, System & User acceptance testing
• Experienced in performing Business Process Reengineering/Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Great interpersonal skills and ability to deal with all levels of business users and management. Strong time management skills in handling simultaneous multiple projects and deadlines under minimal supervision

TECHNICAL SKILLS

Business Modeling Tools: Rational Rose, Microsoft Visio.

Methodologies: Waterfall, Agile/Scrum, RUP.

Operating System: Windows 2000/XP/Vista/7, Mainframe.

Databases/Server: MS SQL server, MS Access, Windows 2000/2003, My SQL, Sharepoint, Trust 3000, Document Center(ECM), Alfresco, Oracle.

Programming: Java, Python, .NET, XML

Reporting Tools: Business Objects, Crystal Reports, Cognos.

Trading Platforms: Aladdin, Charles River.

CRM: Siebel 8.1.9&8.1.10, Salesforce

PROFESSIONAL EXPERIENCE

Confidential

Business Systems Analyst/Scrum Master

Responsibilities:

• Assisted in writing and adding the required detail to create clear and concise user stories.
• Reviewed JSON and XML message formats for data mapping and QA testing purpose.
• Worked on POSTMAN tool for running and testing webservices.
• Translated requirements into user stories with appropriate acceptance criteria and definition of done.
• Conducted research to include pertinent and detailed information such as assumptions, screen shots (Abstract), testing scenarios, and documentation (such as links to API contracts, swagger docs, etc.)
• Worked with internal and external partners to understand and analyze information to be documented.
• Ensured stories are properly labeled and tagged for accurate reporting and analysis.
• Reviewed backlog on a regular basis to ensure the product scope was clearly captured.
• Included use cases within the story (i.e. how would the customer use this feature?)
• Captured refinements and missing requirements (any updates to the story that came from the Grooming session. i.e. definition of done, acceptance criteria, description, etc.)
• Notated dependencies/impediments that pertain to the story being groomed as a comment within the story (i.e. outside source/vendor)
• Developed and provided subject matter expertise.
• Conducted Grooming sessions that included story estimation (Agile Poker Session).
• Identified dependencies in order to prioritize backlog and worked with the Product Owner to come to a resolution. Backed up the Product Owner and Scrum Master (if necessary)
• Ensured stories for upcoming sprint were assigned appropriately. Ensure all sub - tasks were included in stories and assigned (if applicable) along with time estimates.
• Ensured sprint story points did not exceed velocity. BA would represent the Product Owner / Scrum Master in any necessary meetings (i.e. Meta Scrum).
• Assisted the Product Owner in identifying features to demo along with providing any additional insight to the demo being given (as applicable).
• Captured detailed notes including questions and feedback as well as any action items
• Participated as a team member to provide feedback about the last sprint. Responsibilities varied across both the Scrum Teams.
• Provided subject matter expertise to review test scenarios and provided feedback. Explained Use Cases to testing team.
• Collected and created test data for the SIT and QA environment along with assisting in testing.
• Captured and published detailed notes and meeting minutes including decisions, questions, stakeholder feedback, suggested improvements, as well as any action items
• Created high-level as well as detailed process flow diagrams and mapping document as required
• Cataloged pertinent documentation both created and received for the project (Confluence, SharePoint, etc.)
• Developed agendas and ran meetings for vendor and cross-team conversations.
• Learnt and maintained an expert level of knowledge in supported applications.
• Provided business analysis within the digital applications and identified how application/systems interact to support business process

Environment: MS Office, Javascript, RESTAPI, JIRA, Confluence, MS Visio, Snagit, BackBase, Mainframe, HP Quality Center, Bloomberg.

Confidential

Business System Analyst/Scrum Master

Responsibilities:

• Interacted extensively with SMEs including heads in areas of equities, fixed income, derivatives, options, futures and risk managers, asset managers to understand corporate actions, extracting requirements from discussions, and refining and documenting them into Business requirements.
• Created SRS for developing custom solutions and interfaces on commercial banking platform using Salesforce Cloud.
• Involved in gathering and synthesizing business requirements and translated them into functional and non-functional requirements to be used as input to the functional design specifications.
• Self-managed the following: Scope and change requests, schedule and deliverables, communication planning, risk and issue management, contingency planning, resource appropriation, prioritizing tasks with the team & conflicts
• Supported and managed all aspects of projects including guiding internal resources, facilitating client requirements, gathering and conducting data analysis and research, training and mentoring
• Worked with technology and vendors to develop process and technical solutions
• Managed multiple projects and initiatives simultaneously along with providing daily, weekly and monthly updates to senior management.
• Worked with the Scrum team on a daily basis to make sure the content in the sprint sees completion.
• Developed deep business understanding and process knowledge in conjunction with projects managed.
• Conducted requirement elicitation sessions and JAD sessions with senior level stakeholders to document business requirements for our internal proprietary systems.
• Performed the role of a Business Analyst/Scrum Master for 2 teams and conducted daily standup meetings with entire scrum team on a daily basis.
• Collected detailed inputs as a Scrum Master about the tasks completed by the Scrum team and assisted in the creation of the Sprint Burn Down Chart
• Created dashboards and Project plan on JIRA and MS Sharepoint for tracking purposes.
• Managed diverse technical consultants, subject matter experts, junior-level consultants, strategic partners, vendors and client resources.
• Conducted JAD sessions with stakeholders, Subject Matter Experts (SME’s), and end users to synchronize and update the requirements requested by the business users.
• Conducted Gap Analysis to show the current and proposed functionalities of the system.
• Interacted with clients to finalize the Business Requirements for various applications.
• Closely interacted with designers and software developers to understand application functionality, navigational flow and updated them about end-user sentiments.
• Wrote test cases, test scripts and test plans to accomplish the QA process
• Used Agile Methodology extensively through all phases of the project
• Worked closely with UX designers and technical architects to create best-of-class user experiences.

Environment: MS Office, Javascript, JSON, JIRA, Confluence, MS Project, Visio, Snagit, MS SQL 2005, Oracle, Sybase, COGNOS, Informatica PowerCenter.

Confidential, OH

Business System Analyst/Scrum Master

Responsibilities:

• Identified, designed and drove business processes and system improvements that will enhance business performance.
• Lead business analyst for the corporate and commercial banking migration of Siebel from HI to Open UI platform.
• Elicited requirements from users through user stories, incorporated these user stories as requirements in the Sprint Backlog and further expanded them into tasks for each sprint.
• Worked closely with the product owner to prioritize the user requirements during and after each sprint
• Provided the detailed inputs to the Project Manager about the tasks completed and assisted in the creation of the Sprint BurnDown Chart
• Designed and developed use cases, activity diagrams, collaboration diagrams and sequence diagrams, using MS Visio
• Utilized strong curiosity to understand as-is processes and created vision for future highly efficient and effective processes.
• Translated conceptual user requirements into functional requirements in a clear manner that is comprehensible to data architect/project team.
• Created process models, specifications, use-cases, diagrams, and charts to provide direction to data architect and/or the project team.
• Create business process and application flow diagrams supporting business and technical requirements, interpreted business rules and requirements for the team.
• Created wireframes and mockup screens depicting the future state of the system

Environment: Siebel 8.1.1, MS Office, Visio, My SQL 5, MS Project, Netezza, SharePoint, Adobe Photoshop, Quality Center, Waterfall, CA Clarity, Cognos query studio, Marklogic.

Confidential

Sr. Business Analyst/Data Analyst

Responsibilities:

• Facilitated collection of requirements from system users and preparation of Business & Functional requirement documents to provide appropriate scope of work for technical team to develop prototype and overall system.
• Created detailed specification document for implementing Fixed income trades on Blackrock’s Aladdin trading platform.
• Analyzed and verified requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Developed Use Cases and use case diagrams using Visio for BRD documentation, documented scenarios that enabled developers and other stakeholders to understand the business processes.
• Prepared and presented project deliverables to the appropriate management for project review throughout the development life cycle.
• Initiated the design review process to understand the existing architecture and documented the changes.
• Facilitated and managed meeting sessions with committee of SMEs from various business areas in the Asset Management group.
• Analyzed and prioritized requirements and used them to outline timeline for completion of goals.
• Performed GAP Analysis with system functionality and existing Business Processes

Environment: Waterfall, Agile/Scrum, Siebel, MS Visio, MS Project, CA Clarity, MS SQL, Lotus Notes/Sametime, IBM MQ, Mainframe, Windows XP, Sharepoint, Trust 3000, Aladdin.