SUMMARY

• Over 9+ years of experience working as Scrum Master
• Worked in different domains IT, HealthCare (Epic), Finance, Retail and Supply Chain
• Strong Knowledge of Software Development Life Cycle (SDLC) using Waterfall, Agile (Scrum), SAFe methodologies
• Extensive experience managing Projects using Waterfall and Agile Scrum for enterprise, mobile and cloud - driven technologies and solutions
• Specialized as Scrum Master working with various business stakeholders both Onsite and Offsite teams to deliver solutions addressing complex business challenges
• Experience in Agile Methodology, Scrum processes, Story based development and Project Management
• Coached numerous teams, with various experience and agile maturity level
• Empowered teams by guiding and educating how to sort through cross-team dependencies, inter-team coordination, and program level road map discussion with business and internal IT stakeholders
• Having expertise in conducting Backlog refinement, Sprint planning, Daily Scrum, Sprint Review, and Sprint Retrospective meetings when using Scrum Methodology.
• Experienced in keeping team motivated and on track to achieve sprint goals, resolving bottleneck issues and publishing impediments to product owner stakeholders.
• Develop an understanding of Business Objectives of internal and external stakeholders, evangelized product vision and built trust by maintaining accurate and achievable roadmap
• Organized and facilitated project meetings: Initiation, Lessons Learned, Weekly Status, Executive Review, SME Engagement and Implementation. Publicized the team’s progress and successes to make sure they were highly visible to Product Owner and Stakeholders
• Assisted Product Owner and Development Team in decomposing Functional requirements to User Stories to meet INVEST, Acceptance Criteria, Definition of Done and Definition of Ready for PBIs
• Maintained Scrum Artifacts like Sprint Burndown, Product Burndown charts, Product and Sprint Backlog in tools like JIRA and TFS
• Coach and develop team members in support of the achievement of the project’s goal
• Ability to forge strong relationship across organizational levels, Interpersonal skills and effectively deal with comprised team (local & offshore)
• Outgoing, enthusiastic, team member proficient at building positive relationship by offering remarkable customer services Communicate project progress and issues to Clients, related impact of changes in project resources, Scheduling, scope, delivery and provide timely feedback for project success
• Demonstrate organizational skills, ability to multitask and meet tight demand and deadlines
• Excellent interpersonal, verbal, written, communication and problem-solving skills

TECHNICAL SKILLS

• Jira / Confluence, Kanban
• TFS (Team Foundation Server), VSTS (Visual Studio Team Server)
• MS office (Access, Excel, PowerPoint, Project, Word, Outlook, Visio)
• Linux, Unix, OpenStack, VMware, Cloud, IaaS, PaaS
• Quality Assurance Testing
• SQL, MySQL

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

• Served as a liaison between product owner and scrum team for communicating well developed user stories.
• Conducted daily scrum stand up, sprint planning, product backlog, sprint review and spring retrospective meetings.
• Coached in Agile "Best Practices" such as User Stories, Story Points, Backlogs, and grooming
• Ensured that Scrum process was implemented effectively by providing coaching and project management for my team
• Coached teams in understanding and implementing Scrum roles, practices, and artifacts
• Determined the team capacity (velocity) from historical data. Created WBS (user stories) and tasks
• Listened to and supported cross-functional teams in decision making and removed impediments.
• Applied depth understanding of iterative, incremental development, backlog management, agile planning, velocity, Scrum roles and events, combined with a strong understanding of the software development process and procedures
• Assisted teams with backlog grooming, sprint planning, reviews, retrospectives and daily standups.
• Identified and implemented continuous improvement via inspect and adapt cycles.
• Monitored the project progress and radiated the information to stake holders
• Coached agile values, principles and emphasizing importance of Agile (scrum) ceremonies to the team.
• Helped product owner in prioritizing the product backlog based on business values and story points.
• Negotiated with product owners and program managers on the features, budget and timelines of delivery.
• Collaborated with Business and IT teams to develop and maintain Product Backlogs.
• Led the team to be self-organized with accountability, decision making, conflict resolution and transparency.
• Responsible for enhancing team's productivity and timely delivery of features during sprint (scrum) cycles.
• Tracked and radiated team metrics through burn-down charts to maintain progress transparency.
• Conducted retrospective meetings to inspect team's performance and adapt new suggestions & feedback.
• Coordinated scrum events and made sure that all parties adhere to the time frame
• Facilitated the adoption, implementation and sustainability of Agile processes, principles and practices
• Guided team on prioritization of epic / feature, sprint planning, product demos, retrospectives, and metrics
• Monitored the Quality thru metrics and mentored team thru the project management processes
• Tracked data from the sprint process and report regularly (burn up and burn down charts, defect metrics, etc.)
• Attended bug-triage meetings and helped prioritize work

Confidential

Scrum Master

Responsibilities:

• Led scrum ceremonies and Product Backlog Refinement to include Sprint Planning, Reviews and Retrospectives
• Coached and guided teams apply the scrum framework and principles of agility benefiting the team and organization
• Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
• Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items
• Conducted Grooming meetings, Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings
• Performed analytical skills and the ability to provide clarity to complex issues
• Involved in setting Agile and interacting with PM’s, to establish the best practices for agile
• Educated and coached executives, managers, stakeholders, and others throughout the organization regarding Agile practices and how their roles and interactions may change
• Conducted PMO driven deliverables, Budgets, Forecasts, and Resource Planning
• Improved communication between development teams and collaborated with stakeholders to increased the team’s velocity by adopting the lessons learned from each retrospective
• Developed and followed agile project management plan (Agile Ceremonies) and made sure the team followed and complied throughout the project
• Conducted planning meetings, Daily Stand-Ups, Review/Demo (Technical and Business), Retrospective meetings (Iteration/Sprint, Release).
• Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks)
• Managed overall scope to ensure commitments are achieved within agreed upon time, cost, and quality parameters.
• Improved team velocity by incorporating capacity planning into sprint planning sessions
• Facilitated scrum meetings (scrum planning, daily standup, sprint demo, reviews, retrospective and sprint release planning)
• Coordinated Scrum Events, and make sure that all parties adhere to the time frame
• Facilitated build requirements log (product backlog) with cost estimates and priority
• Helped team complete tasks successfully and resolved obstacles encountered by team members
• Used Jira burn down chart to track down the scrum team’s progress
• Communicated the progress to senior management thru 'Burn down and burn up Charts'

Confidential

Scrum Master / Project Manager

Responsibilities:

• Facilitator and Servant Leader for assigned Agile Scrum team
• Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis
• Looked for ways the team can improved and encouraged growth through cultivating strong relationships and trust.
• Owned the process for the team and created balance with the Product Owner and the Release Train Engineer
• Collaborated teams in Agile "Best Practices" such as User Stories, Story Points, Backlog grooming, and burn down & up charts.
• Participated in the interview process of all Scrum Master candidates using newly implemented methods
• Assisted/coached internally hired Scrum Masters on Agile practice and Scrum implementation.
• Conducted daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum related meetings.
• Ensured the team is practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
• Managed the Sprint Ceremonies, elaborated and generated the sprint artifacts specified the performance and velocity per sprint and phase.
• Created, managed and presented Sprint Artifacts to ensured Sprint efficiency and effectiveness.
• Removed barriers and impediments to development, effective communication with all stakeholders
• Provided coaching and training on the use of Jira from a super user perspective
• Actively and consistently supported all efforts to simplified and enhanced the customer experience
• Supported stakeholders to ensured the highest quality products to our customers.
• Monitored team velocity, throughput, burndown, cumulative flow and worked with teams and release train engineer for improvements
• Owned and Resolved team blockers as it pertains to Sprints and Program increments
• Responsibled for burndown chart and communicating actions to meet team commitments, keeping in-sprint stories organized and properly managed
• Collaborated with agile team to ensure prioritized work is groomed, planned, and executed appropriately
• Worked with other scrum masters, release train engineering and project managers to ensured alignment on dependencies