Business Analyst/ Project Manager Resume

SUMMARY

I am an accomplished and value - driven Senior Business Analyst and Certified Scrum Master with experience leading and managing all phases of the Software Development Life Cycle (SDLC). I am very customer-centric, solution oriented and extremely effective managing logistics for timely deliveries that meets or exceeds expectations. Building rapport to open and maintain channels of communication is my specialty. My facilitation, customer service and vendor management skills are top-notch.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Business Analyst/ Project Manager

Confidential

Responsibilities:

Successfully collaborates with DHS leadership, business stakeholders and Sponsors to capture requirements for new development projects. Manages requirements and resources through the SDLC.
Manages several on-going maintenance agreements for .Net applications and the DHS Intranet, includes any production issues, change requests and enhancements.
Works closely with the Project Management Office (PMO) for process improvement and to develop project management artifacts such as Statement of Work, Level of Effort and Schedules.
Develops business requirements and related technical documentation based on needs of various Divisions and Offices within DHS via industry standard techniques such as data modeling, workflow analysis, reverse engineering or requirements decomposition.

Senior Business Analyst / Project Manager

Confidential

Responsibilities:

Established roadmap and managed the migration (data and user) to upgraded CMS
Managed project risks and communication
Provided guidance and expertise for testing and user documentation
Delivered monthly virtual training sessions
Successfully led a scrum team and scrum ceremonies for a rewrite of three proprietary applications for FAA Civil Aerospace Medical Institute.
Process Area Owner for Requirement Management and Development

Senior Consultant

Confidential

Responsibilities:

As a Process Architect facilitated process led requirements development and management sessions with cross-functional and inter-agency teams to capture As-Is and To-Be processes for healthcare, clinical and administrative initiates of the Veterans Health Administration.
As a Scrum Master led a Scrum Team in refactoring of the Veterans Benefits Management System - Awards module from VB to .Net. Work with product owners to groom the backlog and plan sprints. Tracked and removed impediments. Managed burn down, issues and progress in Rational Jazz Suite.
As a Business Analyst developed epics, wireframes and mock-ups for existing application and presented to stakeholders for verification of requirements and to identify any gaps or areas for process improvements.