Business Analyst Resume

SUMMARY

Solutions driven Business Analyst with over 3 years of experience in analyzing, managing, mastering data, and solutions. Professional with over 5 years of Marketing, Advertising, eCommerce, and Content Creation. Excel in requirements gathering, problem solving, and designing useful dashboards in a single view. Exceptional analytical, technical and consulting background.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

Analyze requirements and processes through document analysis, interviews, workshops, and workflow analysis.
Communicate client’s business requirements by constructing easy - to-understand data and process models through Flow Charts, UML Diagrams, and Activity Diagrams. Utilized the 100-point method to save an estimate of $5,000 on the project.
Evaluate risks related to requirements, implementation, testing processes, project communications, and training.
Identify and reconcile errors in the database to ensure accurate business requirements and conduct data cleansing.
Work closely with managers in a scrum process to define technical, analytical procedures, and solutions.

Confidential

Data Analyst

Responsibilities:

Design workflows to in corporate quality controls, data governance, and error reduction in the Master Data Application.
Created quality dashboards detailing the business components in a concise, yet comprehensive manner to different teams.
Participated in discovery workshops for information gathering with the prospect to understand business issues, develop solutions for requested domains, and remained current with industry trends to uncover new opportunities for clients.

Confidential

Technical Support Analyst

Responsibilities:

Provide administrative and technical support internally, externally, and manage day-to-day business development.
Create analytic business reports, support the business operations, and accommodations or inquiries from our clients.
Highlighted the requirements for the HR department, which resulted in a reduction turnover of 25%.
Developed Marketing Workflows to automate systems and promote brand awareness across multiple channels.