Analyst Resume

SUMMARY

8+ years of total experience working for top - tier Information Technology companies, leading Pharma Industry and a Clinical Research Organization with extensive knowledge in TrackWise, Crystal Reports, SQL & Oracle.
Aspen PRM and aspenOne Process Explorer certified.
Good Knowledge on Waterfall and Agile methodologies.
Excellent Domain Knowledge on Health Care domain.
Have developed and implemented windows services using Dot Net which automates the end to end health check on TrackWise applications.
Trained Valgenesis Admin.
Excellent problem-solving ability, strong communication and presentation skills.
Work closely with Business Stake Holders, Infrastructure teams and Service teams on daily basis.

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential

Responsibilities:

Led the Penetration testing on all quality applications across Confidential .
As a TrackWise SIP Lead, I hold the responsibility to identify areas of improvements, analyse, identify solutions and to implement/lead the team towards implementing the identified improvements. > $500K savings to Business. 2 RPA projects were delivered which accounted for 3 FTE savings. 4 PPS and 2 Kaizen projects were delivered.
Business Analyst, Technical Lead & Test Lead for Automatic Record Creation (ARC) project. I was involved in requirements gathering, solution design with Architect, implementation of solution (ARC & TrackWise), coordination with vendor (ARC), security review on solution with all infra teams and in externalizing connection via internet to external users.
Updated Solution Blueprints, Authored RID, URS, Validation Plan, Validation Report, Functional Specification, RTM and other validation documents for ARC project.
Involved in Service Introduction of ARC. As a Service Introduction Manager, I ensured the project is moved to BAU without any risks. Authored Support Plan and ARP.
Involved in Risk module workshop held in United Kingdom - a conference with Vendor Sparta, Business users, Stake holders to design and agree on Risk process to be implemented in TrackWise digital.
As a TrackWise Technical SME, I hold the responsibility to propose and review solutions and to review, approve deliverable documents. Implemented interface between TrackWise deviation system and SAP.
Lead for Valgenesis, a newly on boarded system which aids user in performing the validation electronically. I ensured smooth Service Introduction, site setup and IT process setup.

Business Analyst

Confidential

Responsibilities:

Played the secondment role as Business Analyst for 6 months.
Updated Business training materials, application SharePoint portals and SOPs.
Performed Periodic Review on TrackWise applications.
Gathered requirements from Business, proposed solutions and transitioned it to Technical team.
Involved in project planning, UAT and core meetings with Business stake holders.
Authored RID, URS, Functional Specification and Requirement Traceability documents.
Presentation & Demo on new solutions to Business Users and stake holders.

Systems Analyst

Confidential

Responsibilities:

Spearheaded the TrackWise Transition from external partners to in-house.
Stabilized the transition, performed L2 and L3 support.
Implemented a utility in-house to extract 300GB of attachments from database and to save in filestore, which helped in reducing database size and improved performance.
Built a new interface to read data from a salesforce system and to create/update records in TrackWise.
Responsible for solution design and review.
Responsible for Validation document, Specification documents review and approvals.
Led the problem investigations and improved the system availability to 99%.

Associate - Projects

Confidential

Responsibilities:

Led the Team of four supporting TrackWise applications for Abbott - one of the largest Pharmaceutical and Research Company.
Spearheaded the transition of TrackWise support from Abbott to Confidential .
Implementation Audit Execution Package (AEP) to enable offline auditing.
Performed and led the partial archival of one of the TrackWise application due to divestment.
Installed new TrackWise instance.
Chaired the meetings for Requirements gathering, solution walk through and weekly status meetings.
Responsible for solution design and review, Validation deliverable reviews.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

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