Sr. Business Analyst Integrations Resume

SUMMARY:

Data driven Supply Chain and Logistics Programs Manager with comprehensive experience in international shipping and transportation, forward and reverse logistics, distribution centers, inventory management, process improvements, system requirements and implementation. Excellent analytical skills, extensive experience gathering business requirements and developing information systems to solve customer’s problems.

TECHNICAL SKILLS:

Knowledge Areas: Business Systems analysis, Supply Chain, Logistics, International Transport, Business Intelligence, Descrete Event Simulation Modeling.

Membership: International Registry for Certified Assessors, London, - - Lead Assessor ISO 9001 & 9002, San Francisco Chapter of Supply Chain Management.

EXPERIENCE:

Sr. Business Analyst Integrations

Confidential

Responsibilities:

As Sr. Business Analyst in Professional Services, I worked with Product Management, Product Development, Integration Development and Customers to improve and design new functionality and features for Confidential suite of solutions and software products.
I interviewed customers to gather requirements, document and prioritize product development and provide cost estimates and pricing for new development.
As BA for Professional Services I gathered requirements for EDI implementation during solution design for the food industry.
I led an effort to enable new functionality for consolidation, cost optimization and product visibility at cross dock and consolidation locations.
Design and implement EDI solution to enable automation of the Demand module which replaced manual spreadsheet uploads for H.E.B.
Supported Sales Efforts and have written a white paper which evaluates the impact of using Demand vs. Regular Order Process Cycles.
I researched and made several proposals for innovation in the food industry

Solution Architect

Confidential

Responsibilities:

I worked with Confidential customers during solution design and after production implementation of the cloud based platform to ensure that the design and implementation are aligned with best practices in Supply Chain Management.
I also served as Implementation Consultant for the Supply Chain Intelligence product.
I trained various platform trading partners in building Analytical Applications and Visual Dashboards to gain strategic and operational insights about their business and to better analyze and manage their global supply chain.

Product and Solutions Strategy Consultant

Confidential

Responsibilities:

Confidential provides cloud based analytical software solutions for managing and optimizing distribution costs in Supply Chains.

Sr. Logistics Program Manager

Confidential

Responsibilities:

Managed multiple initiatives and programs to improve customer satisfaction, operational efficiency and reduce costs.
Established and led the Global RFQ process and selection of freight service providers for International Ocean and Air.
The implementation and introduction of the new global vendor resulted in cost savings of 80K$ in the first 6 months of implementation.
Designed and Implemented cloud based Freight Analytics platform for landed cost.
Implemented global Logistics Program to Support DELL OEM Partnership;
Led a cross functional team. Designed and implementation Logistics Visibility platform. Implemented EDI 214, 850, 856 with 10 partners: transportation providers and customers.
Designed and implemented Merge - In-Transit Program for orders fulfilled from multiple international suppliers.

Program Manager

Confidential

Responsibilities:

Managed design and conversion to Full Serial Number Tracking in Oracle Apps across the Service Supply Chain - Defectives, New Buys, Replenishment, Return Material Authorizations (RMA).
Managed Confidential projects to develop Operational Metrics for the Cisco Partner Return Material Authorization (RMA) process with $100 Million in costs to drive appropriate Partner behavior aligned with the Cisco Service Supply Chain costs.
Developed strategies and solutions for quality improvements across the Cisco Service Supply Chain.

Sr. Business Intelligence Consultant, Service Manager

Confidential

Responsibilities:

Managed Improvements of Confidential access points and worked as a Capacity Planner of the Confidential backbone

Confidential

Logistics Program Manager

Responsibilities:

Managed global logistics programs for hi-tech and semiconductor industry. Led cross functional teams of IT, operations, customer service and finance from design to complete program implementation for HP, Sun Microsystems, Cypress Semiconductor, Emerson Electric and Intel.
Designed business process for new services including the first RMA service

Total Quality Manager

Confidential

Responsibilities:

Led the company’s successful accreditation of ISO 900 (300+ person)
Achieved the first ISO 9002 Accreditation in Bulgaria
Managed Quality and Activity Based Costing team
Designed and implemented the national ground transportation distribution network.

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