Business Analyst Resume Profile
Professional Summary
- Over 11 Years of IT experience in Senior Business Analyst, Project management and ERP Functional consulting in the Implementation Services Industry.
- BACS Certified. Completed Business Analysis certification from IIBA affiliates Association for Computing Machinery .
- Certified Masters in Business Analysis in Confidential
- Practical knowledge of Waterfall, Spiral and Rational Unified Process RUP as iterative SDLC methodology with implementation of all four phases: Inception, Elaboration, Construction and Transition.
- Utilized experience with AGILE software development paradigms and Scrum methodology to help drive projects and manage/co-ordinate multiple initiatives and development teams including offshore/remote teams
- Led group discussions and conducted one-one-one interviews to elicit requirements from business unit teams and external/internal clients and documented them in a Business Requirements Document BRD
- Experience in user requirements gathering, use case design and analysis, Use Case Specification Documents Use case , scenarios, business processes, work flow diagrams, process flows and technical documentation, using Unified Modeling Language UML and MS Office Suite
- Extensively interacted with the Core Technical and QA team to ensure execution of Business Logic, Test Plans, providing Test Data, and creating Test Cases
- Broad Knowledge in reviewing test input data and test procedures using Quality Center, documented detailed test plans, test scenarios, defined test cases, both system and integration and executing detailed test scripts, analyzing bugs, interacting with team members in fixing errors and User Acceptance Testing UAT and also assisted in post production support
- Have been as Functional consultant in Mfg/pro QAD, PeopleSoft, Lawson, SAP Marshalls ERP Product and in various industries.
- Have been as Senior Business Analyst for Supply Chain, Finance , Production, Manufacturing, Distribution and Business Intelligence
- Have extensive knowledge in Product Life Cycle Management in the Manufacturing Industry.
- Have wide experience in understanding of the Business Data Model with strong process-to-technology mapping, Consulting, Business Analyze , Implementation, User management, Training and Application Migration.
- Ability to implement Change Management and Defect Management techniques
- Very good in Project Lead, Manager Skills to maintain the Delivery Schedules
- Accomplished in recruiting, building and retaining large teams and developing their skills.
- Proficiency in building Business processes for improved delivery management leading to higher customer satisfaction.
- Good track record in delivering project milestones on time and within the budgets and resources assigned
- Wide experience in managing projects on offshore model through proper planning, scheduling and resource allocation.
- Good at Assessing and Controlling Risk which tend to arise in the Project.
- Handful experience in Estimating, Allocating resources and organizing the work.
- Involved in complete Project management artifacts
- Hands on experience in designing, customizing SharePoint Portal Sites in Medium to Large Server Farm environments
- Prepare and submit Risk registers, Action Item list, Issue logs, Resource management plan, project schedule and Status report.
- Strong Analytical and Management skills combined with clear Communication.
- Successfully implementing business solutions across different verticals like FMCG, Automotive and electronics.
PROJECT EXPERIENCE
Confidential
Title : Senior Business Analyst
Implementation of Workforce management solution application and process to domestic and international business
Responsibilities
- Focus area is on Business Forecasting, Scheduling of labor force and Business intelligence for the reports
- Understand and document AS-IS legacy system to ensure nothing is dropped during migration to new application
- Project lead activities including co-ordination with various stake holders, support in preparing Project Charter, and help Project managers in preparing Project Scope.
- Co-ordinate with various stakeholders to ensure the requirements can be met by the Project team
- Conducting due-diligence to have confidence on the requirements captured and to assess the timeline of the project
- Capturing Business requirements in the Artifacts such as Business Requirement document and Requirement list
- Publish Artifacts at frequent intervals to the project team including customer to ensure the milestones are achievable
- Maintaining Business analyst Work Plan to give the program manager and customer the confidence on the requirement gathering
- Led and conducted one-on-one requirement interviews and group discussions to elicit business requirements from various business owners at different levels of management
- Led and managed pool of Business Analysts involving tasks like dividing the requirements and assigning to the BA team, setting milestones , been single point of contact for various stake holders , addressing customer requirements on behalf of the entire BA team
- Wrote and maintained Deliverable trackers and Metrics for the team and project
- Setting up of Frequent Project Status update to Management and Client.
- Led and participated in user interviews, requirements workshops, surveys, business process descriptions, and document analysis and documented and reviewed used cases, scenarios, business analysis, tasks, and workflow analysis and translated user requirements into practical/integrated systemic or process based solutions and technical specifications
- Managing for PCR Project Change Request when there is a change in scope like new functionalities, change in the existing requirements, removal of capture requirements
- Prepare PCR document and help Project manager in completing PCR
- Support QA in writing test cases, indulge with customer during UAT, clarifications on requirements uploaded to the quality center
- Conducted walkthrough of business requirements during collaboration sessions with various teams including UAT team, system test team, and development team.
- Analyzed and translated business requirements into functional/technical requirements and software designs consistent with architecture coding standards and business goals.
- Reviewed system requirements and test plans, test cases, test input data and test procedures using Quality Center
- Participation on the new developments and process improvements.
- End-user Training for the customer on the new product developed , helping to manage the change management on the process and application
- Support for Go-live activities.
Confidential
Title : Senior Business Analyst
New enhancements and additional functionality in the existing Application
Responsibilities
- Enhancement to the existing system to provide additional functionalities
- Work extensively with Customer on the requirements and Unit testing
- Project lead activities including co-ordination with various stake holders, support in preparing Project Charter, and help Project managers in preparing Project Scope.
- Led and conducted one-on-one requirement interviews and group discussions to elicit business requirements from various business owners at different levels of management
- Capturing Business requirements in the Artifacts such as Business Requirement document and Requirement list
- Led and managed pool of Business Analysts involving tasks like dividing the requirements and assigning to the BA team, setting milestones , been single point of contact for various stake holders , addressing customer requirements on behalf of the entire BA team
- Wrote and maintained Deliverable trackers and Metrics for the team and project
- Setting up of Frequent Project Status update to Management and Client.
- Led and participated in user interviews, requirements workshops, surveys, business process descriptions, and document analysis and documented and reviewed used cases, scenarios, business analysis, tasks, and workflow analysis and translated user requirements into practical/integrated systemic or process based solutions and technical specifications
- Managing for PCR Project Change Request when there is a change in scope like new functionalities, change in the existing requirements, removal of capture requirements
- Prepare PCR document and help Project manager in completing PCR
- Support QA in writing test cases, indulge with customer during UAT, clarifications on requirements uploaded to the quality center
- Conducted walkthrough of business requirements during collaboration sessions with various teams including UAT team, system test team, and development team.
- Analyzed and translated business requirements into functional/technical requirements and software designs consistent with architecture coding standards and business goals.
- Reviewed system requirements and test plans, test cases, test input data and test procedures using Quality Center
- Participation on the new developments and process improvements.
- End-user Training for the customer on the new product developed , helping to manage the change management on the process and application
- Support for Go-live activities.
Confidential
Title: Senior Business Analyst
Responsibilities
- Integrate the Management reports to Hyperion financial statement
- Provide MIS reporting and other BI analytical reports for senior management for better decision making
- Focus area on Inventory management, Re-order, Distribute of inventory to various offices
- Co-ordinate with Tax managers to ensure the requirements are captured and addressed accordingly
- Managing a team of BA's to also support production environment in Accounts payable and Inventory
- Business process mapping to demonstrate the AS-IS business process which helps to identify the GAPS on the existing process, and also helps to prepare the TO-BE business process which is best suited for the customer needs
- Business process Re-engineering to suggest the change in the current business process after identifying GAPS in the system and process
- Providing Functional support for modules in Finance, Procurement, and Inventory Costing Controlling.
- Activities including co-ordination with various stake holders, support in preparing Project Charter, and help Project managers in preparing Project Scope.
- Led and conducted one-on-one requirement interviews and group discussions to elicit business requirements from various business owners at different levels of management
- Capturing Business requirements in the Artifacts such as Business Requirement document and Requirement list
- Led and managed pool of Business Analysts involving tasks like dividing the requirements and assigning to the BA team, setting milestones , been single point of contact for various stake holders , addressing customer requirements on behalf of the entire BA team
- Wrote and maintained Deliverable trackers and Metrics for the team and project
- Setting up of Frequent Project Status update to Management and Client.
- Lead initiatives for opportunities in other areas of the client
- Financial reporting helps the Client management for better Business decisions.
- Managing for PCR Project Change Request when there is a change in scope like new functionalities, change in the existing requirements, removal of capture requirements
- Prepare PCR document and help Project manager in completing PCR
- Conducted walkthrough of business requirements during collaboration sessions with various teams including UAT team, system test team, and development team.
- Analyzed and translated business requirements into functional/technical requirements and software designs consistent with architecture coding standards and business goals.
- Reviewed system requirements and test plans, test cases, test input data and test procedures using Quality Center
- Participation on the new developments and process improvements.
- Providing high level MIS reporting to Client Directors Senior Managers.
- Quality Assurance on the financial information prepared and sent to Client Directors.
- Stock status control, update and inventory movement.
- Participation on the new developments and process improvements.
- Database Control monitor on the legacy system updating.
- ERP Capability demonstration to client.
- End-user Training.
- Support for Go-live activities.
- ASIS Study
Confidential
Title: Business Analyst and Functional Analyst
Responsibilities
- ERP capability demonstration to Client for implementation of MFGPro QAD application in the organization stream
- AS-IS study to identify the current process and try to fit into the ERP standard package and customize the application if needed based on the business demand
- Business process mapping to demonstrate the AS-IS business process which helps to identify the GAPS on the existing process, and also helps to prepare the TO-BE business process which is best suited for the customer needs
- Business process Re-engineering to suggest the change in the current business process after identifying GAPS in the system and process
- Providing Functional support for modules in Finance, Procurement, and Inventory Costing Controlling.
- Activities including co-ordination with various stake holders, support in preparing Project Charter, and help Project managers in preparing Project Scope.
- Led and conducted one-on-one requirement interviews and group discussions to elicit business requirements from various business owners at different levels of management
- Capturing Business requirements in the Artifacts such as Business Requirement document and Requirement list
- Setting milestones , been single point of contact for various stake holders , addressing customer requirements on behalf of the entire BA team
- Wrote and maintained Deliverable trackers and Metrics for the team and project
- Setting up of Frequent Project Status update to Management and Client.
- Managing for PCR Project Change Request when there is a change in scope like new functionalities, change in the existing requirements, removal of capture requirements
- Prepare PCR document and help Project manager in completing PCR
- Conducted walkthrough of business requirements during collaboration sessions with various teams including UAT team, system test team, and development team.
- Analyzed and translated business requirements into functional/technical requirements and software designs consistent with architecture coding standards and business goals.
- Reviewed system requirements and test plans, test cases, test input data and test procedures using Quality Center
Confidential
Title: Project Lead Consultant Business Analyst.
Responsibilities
- Consultant for SCM supply chain management to identify GAPs in the current process and suggest for new change in process and system which suits their business needs
- Led and managed End to End Implementation of ERP application in all the Modules of the customer
- ASIS Study to capture the customer current process, which helps to identify GAPs in their existing business process
- Business process mapping to demonstrate the AS-IS business process which helps to identify the GAPS on the existing process, and also helps to prepare the TO-BE business process which is best suited for the customer needs
- Led and conducted one-on-one requirement interviews and group discussions to elicit business requirements from various business owners at different levels of management
- Capturing Business requirements in the Artifacts such as Business Requirement document and Business Requirement list
- Led and managed project team involving tasks like setting up milestones , been single point of contact for various stake holders , addressing customer requirements on behalf of the entire project team
- Functional expertise advise on product development
- Prepared and managed TOBE process flow to demonstrate the new business process
- Involved and managed in Migration of data from legacy system to Mfg/pro ERP application
- Participated in Creating Master data and map them into various modules of the ERP application
- End-user Training for the customer on the new product developed , helping to manage the change management on the process and application
- Creating User access groups for the customer based on their hierarchy level.
- Ensure Timely Go-live of the Project to meet the schedules and deadlines
- Conduct CRP, live case test before go-live.
- After go-live support.
- Responsible for overseeing the Quality procedures related to the project.
Confidential
Title: Business Analyst
Roles and Responsibilities
- Business process mapping to demonstrate the AS-IS business process which helps to identify the GAPS on the existing process, and also helps to prepare the TO-BE business process which is best suited for the customer needs
- Led and conducted one-on-one requirement interviews and group discussions to elicit business requirements from various business owners at different levels of management
- Capturing Business requirements in the Artifacts such as Business Requirement document and Business Requirement list
- Look for abnormal error message in the log file of the ERP application and take corrective actions
- Create user access groups for the customer and map their access to the system accordingly
- Solve functional queries raised and suggest for improved business process.
- Provide various reports as and when requested
Confidential
Title: Business Analyst and Functional Consultant
Roles and Responsibilities
- Supply Chain Management Consultant to implement the ERP application for improved business process
- Prepared ASIS flow diagram of the current Business process to identify GAPs and capture the existing process
- Prepared Functional workflow of the business and its nature which helps to arrive at the TO-BE business process.
- Business process mapping to demonstrate the AS-IS business process which helps to identify the GAPS on the existing process, and also helps to prepare the TO-BE business process which is best suited for the customer needs
- Business process Re-engineering to suggest the change in the current business process after identifying GAPS in the system and process
- Capturing Business requirements in the Artifacts such as Business Requirement document and Business Requirement list
- Help in Preparing Project Scope of the business to fit into the ERP product.
- Meeting the Business requirements of the client with the available customization in product.
- Business re-engineering to align into the best process to fit into ERP product.
- Providing expertise to Develop EDK End user kit in case of customization.
- Providing adequate End-user training of the client to work in the ERP environment.
- Ensure the project meets and completes as schedule.
- Developing new business standards as and when required by client for the normal course of business.
- ERP rollout and handover to client.
Confidential
Title: Functional Consultant and Business Analyst
Roles Responsibilities
- Worked as a Functional Consultant for Supply chain Management module to implement ERP application
- Involved and managed in Migration of data from legacy system to Mfg/pro ERP application
- Participated in Creating Master data and map them into various modules of the ERP application
- Prepared and managed TOBE process flow to demonstrate the new business process
- Involved and managed in Migration of data from legacy system to Mfg/pro ERP application
- Participated in Creating Master data and map them into various modules of the ERP application
- End-user Training for the customer on the new product developed , helping to manage the change management on the process and application
- Creating User access groups for the customer based on their hierarchy level.
- Ensure Timely Go-live of the Project to meet the schedules and deadlines
- Conduct CRP, live case test before go-live.
- After go-live support.
- Responsible for overseeing the Quality procedures related to the project.
- Ensure the Financial statement data are in order.
- Help in preparing for Pilot Run and validate the results comparing with the legacy system
- Customize reports and menus as required for the business.
Confidential
Title: FUNCTIONAL CONSULTANT
Roles Responsibilities
- Functional Consultant, Team Manager.
- Worked as a Functional Consultant to implement SAP ERP application
- Providing expertise-consulting service in all the Finance module of the Client AP, AR, GL, CO, Asset Accounting Management Accounting .
- Setting up of Shared Service centre for almost 42 companies, which spread over various industry sectors in Srilanka.
- Business process mapping to demonstrate the AS-IS business process which helps to identify the GAPS on the existing process, and also helps to prepare the TO-BE business process which is best suited for the customer needs
- Business process Re-engineering to suggest the change in the current business process after identifying GAPS in the system and process
- Capturing Business requirements in the Artifacts such as Business Requirement document and Business Requirement list
- Enabling the Companies to work in ERP SAP, i.e. settling up of ERP user friendly and providing end user training to work on FICO module.
- Re-structuring the Business organization for more effective and cost reduction way.
- Centralizing the Finance function under one roof and building the process to international standard.
- Customizing the Management reports as required by Board of Directors.
- Conducted interviews to identify resources for the newly setup Shared Service.
- Business Blue print Study and Business TOBE framework etc.
- Meeting the requirements of KPI and setting process to prepare KPMs and enabling various reports and metrics in a timely manner for effective management decision making.
Confidential
Title: SUPERVISOR
Roles Responsibilities
- Monitoring daily transactions and verifying same for validity and correctness.
- Ensure timely and accurate settlements to Ford Affiliates and ensure proper accounting of same.
- Validate accounting of receipts from Ford Affiliates with specific focus on Cash Application and the accounting impact.
- Ensure Confirmation of Inter-company balances every month end.
- Analysis of Inter-Company imbalances every month end and ensure accounting entries are booked for the reconciling transactions with respect to In-transit cash and goods before submission of ledger balances for worldwide consolidation.
- Responsible for maintaining the settlement entries and tracking of unapplied cash received from Affiliates.
- Preparing the Receivable and Payable Metrics at frequent intervals for review with Management and Customer.
- Performing Account Reconciliation for both payables and Receivables for various Ford Affiliates monthly and ensuring no Aged items.
- Frequent follow-ups for Aged items and resolving them within 30 days Tasks
Significant Assignments
- Deputed to France to lead the team for the process re-designing initiative and accounting fold back to India associated with the finance and accounting activities.
- Underwent Six Sigma training and assessment. Cleared green belt examination and taking up lead projects within the related work areas to achieve six sigma levels of customer satisfaction.
- As a certified and trained ISO coordinator was instrumental in the ISO documentation for the General Accounting activities of Asia Pacific and European Ford locations.
Project: General Ledger Analyst
- As an Analyst was in charge of General accounting activities for Primus Philippines, Ford Singapore, Ford Jaguar and Ford India with the following responsibilities:
- Independent handling of Philippines and Singapore market and directly reporting to Deputy Manager.
- Responsible for drawing up financials for worldwide consolidation for Asia pacific ford locations.
- Responsible for creating Cost centers for Expense allocation with proper approval from Manager.
- Analysis of Expense trend and providing provisions accordingly.
- Creating accruals for Bank Interests and Making provision for Warranty to Ford Vehicles.
- Responsible for preparing Bank Reconciliation statements for all banks of Ford Motor Company Philippines and Ford India.
- Responsible for creating new stock models for Ford and Jaguar Vehicles and accounting the same.
- Preparing Journal Vouchers for any Accrual and Prepaid Expenses before submitting the Monthly Financial Statement.
- Managing statutory and tax audits and complying with local GAAP for each of the Ford locations audited by PWC of the location.
- Responsible for general accounting activities which include :
- Accounting of Fixed Asset and provide for depreciation.
- Analyze financials and provide for month end accruals
- Reconciliation of Inter-company balances
- Ensure online matching of General ledger and sub ledger balances AR, AP, Inventory accounts
- Analysis of account reconciliation's for ensuring validity of balances and take corrective measures to clear aged items
Project: Global Supplier Database Administrator
- As a Database Administrator lead a team of 5 members with the overall responsibility as detailed below
- Monitor Setting of Global Supplier Codes for worldwide suppliers for the Ford Motor Company production process with specific focus on the following:
- Setting up of Payment Terms, such as 30 days, 45 days for the Suppliers.
- Selecting Payment Method, such as Cheque, Wire Transfer, and EFT etc for the payment to supplier.
- Handling Supplier queries regarding Invoice Status received thro Email and Phone calls on Outstanding Payments.
- Updating the Vendor Remittance Address and Bank Information, and ensure the payment reaches the Vendor in Timely Manner.
- Submitting Daily metrics to the management for the Team revival with the Managers.
- Regular submission of Supplier Database metrics to the United Kingdom for Market Review and ensure proper action on the same.
- Worked in Internal control Department for all European Nations, Ford Motor Company related:
- Audit of Invoices to ensure proper and Timely payment to suppliers.
- Release of Payment to suppliers after audit of Invoices.
- Preparing Metrics for management for the payments due to suppliers and taking corrective action to resolve the issues.