SUMMARY

• An experienced, disciplined, and highly - motivated Business Analyst with over 15 years experience who has worked on a wide range of projects which is an asset I bring with me for this position. I have demonstrable experience in large and complex projects in the largest organizations in these industries utilizing Agile methodologies. My current areas of specialization are business requirements, process analysis, and documentation.
• Strong working experience in Software Development for reporting and processes, documentation and training users and analysis for upgrading current processes
• Diverse background and depth of experience in IT in many areas with strength of getting up to speed quickly
• Expertise in gathering requirements
• Participated in meetings with developers, project manager, and other team members, while they discussed on how to ensure problem solutions and user satisfaction
• Possess extensive experience in analyzing the Business Requirement Documents, Functional specifications and Technical Specifications
• Experienced liaison between business and developers
• Extremely well organized, strong work ethics and excellent interpersonal skills
• Exposure to SDLC and its integration with QA methodology
• Ability to quickly master new concepts, strong aptitude towards learning new technologies and sharing ideas
• Skilled in analysis, problem solving, decision-making, planning, organizing, meeting deadlines
• Detailed oriented and can multi-task utilizing time management skills
• Strong analytical, problem solving and reporting skills (including written report and using software tools)
• Ability to acquire knowledge quickly and accurately
• Strong time management skills and ability to work independently
• Unique ability to adapt quickly to ‘tricky’ situations
• Flexible and resourceful
• Strong presentation and neotiation skills

TECHNICAL SKILLS

Business: Requirement gathering, Analysis and documentation, Process Flows, Training and Mentoring.

Functional Areas: Requirement gathering and elicitation, Business Analysis Quality Assurance (UAT), Prioritizing Requirements

Business Process Engineering: Business Process Analysis and Modeling, Organization Assessment, Business Workflow and Business Use Cases (Visio)

Software: MS Excel, MSWord, MS Outlook, JIRA, Sharepoint

Software Architecture and Design: Use Case Modeling, User Interface Specification and Design (Visio), Data Modeling

SDLC Methodologies: Agile(SCRUM), Waterfall

PROFESSIONAL EXPERIENCE

Confidential

Sr Business Analyst

Responsibilities:

• Proven track record of delivering multiple projects in parallel on a number of applications while balancing work load across your team
• Good understanding of QA processes and Procedures
• Created tickets in Confidential Red
• Used MS Visio for Process modeling and Business Process flow diagrams.
• Created Jira User Stories
• Managed projects for software development
• Work closely with the assigned project managers / scrum masters and business to define the scope of a project
• Perform testing and validation for the projects. Ultimately own accepting the work from technology side
• Excellent problem solving abilities
• Demonstrated use of best practice business and technical analysis principles such as process analysis and definition using structured approaches, etc.
• Identify and raise risks, issues, assumptions, dependencies, etc. to support solution delivery
• Performed root cause analysis
• Scheduled grooming calls
• Produced and coordinated QA and UAT testing and ensured completeness of test cases
• Updated project plans and progress reports for Senior Management

Confidential

Sir Business Analyst/Project manager

Responsibilities:

• Generated ticketing on TPF mainframe.
• Documented process for creating PNRs, Issuing Tickets and Activations on TPF.
• Activated carriers for EMD, DT and BSP in Prod
• Responsible for UAT testing validating ticketing for BSPs
• Trained personnel on ticketing process on mainframe
• Saved documentation in SharePoint.
• Created User Stories in Rally.

Confidential

Sir Business Analyst

Responsibilities:

• Maintained Issues Log for tracking risks.
• Ability to explain at a high level the current mobile architecture and service interactions
• Responsible for ensuring project is delivered on time.
• Developed Context diagrams and Traceability matrix in visio.
• Documented relationships and impacts.
• Responsible for presenting diagrams in team meetings for validation.
• Developed process flows in visio.
• Performed Root Cause analysis, workflow analysis and critical path analysis.
• Collaborated with engineers and project managers regarding design parameters.

Confidential

SR. BUSINESS ANAYST

Responsibilities:

• Worked with the business users to define business requirements utilizing Agile methodology.
• Analyzed Business Requirements and segregated them into high level and low level Use Cases, Activity Diagrams, root cause analysis
• Conducted user interviews, gathered requirements, analyzed, and documented Business requirements based on the analysis of the workflow model.
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements.
• Gathered and refined business requirements for a new auto loan origination implementation project.
• Gathered requirements and modeled the data warehouse and the underlying transactional database
• Used MS Visio for Process modeling and Business Process flow diagrams.

Confidential

SR. BUSINESS ANAYST

Responsibilities:

• Gathered requirements for building processes for FPCMS to satisfy business needs.
• Managed the lifecycle of code development, from ideation to sprints to deployment.
• Work closely with business users to test, train and implement finished applications.
• Utilized Agile development methodology to create User Stories.
• Responsible for creating user stories and context diagrams.
• Worked with QA team for testing and resolve defects using Quality Center.
• Collaborated with key stakeholders and internal teams to define enterprise architecture principles, standards and guidelines, and blueprints.
• Developed, enhanced, and maintained reference architectures for various capabilities.
• Translated business requirements into systems qualities and repeatable design strategies and patterns, such as adaptability, scalability, availability, and reusability.
• Experience creating custom modules for JIRA/Confluence
• Maintaining customizations across versions of JIRA/Confluence
• Developed and used Jira for Issue tracking.
• Performed UAT testing using HP Quality Center.