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Sr. Scrum Master Resume

SUMMARY

  • Skilled in managing large scale Product Development based project / programs, based on Agile & Scrum methodologies, involving envisioning, planning, designing, defining project delivery framework, schedule development, resource management, project progress monitoring and delivery.
  • Managed multimillion - dollar programs aligning business goals with technology solutions to drive process improvements. Expert in agile project management methodologies. Have performed role of Scrum Master for several projects using SAFe.
  • Demonstrated expertise in driving end-to-end product Development Lifecycle, encompassing product ideation & conceptualization, prototype development, validation.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Scrum Master

Responsibilities:

  • Facilitated Sprint Planning, Daily Standup, Sprint Demo/Review and Retrospectives on a 2-week cadence.
  • Responsible for coaching 3 scrum teams consisting of geographically distributed team members to build better software and achieve faster time to market using Agile Methodologies.
  • Worked with Business Ops team to document of AS-IS Process and TO-BE process for Document Migration and meta data extraction for existing documents. Built the Doc Management in DCIS Salesforce platform. Worked with Architect teams for design approval and DocMicroserice team for Salesforce DocMicroservice Focus API integration to migrate documents.
  • Worked on product vision and roadmap for Dealer Management and built Dealer Management, Contract Management and Case Management in DCIS Salesforce platform
  • Managed the onboarding of existing API to DevExchange platform (MuleSoft)
  • Worked with Product Vendors for technical challenges and Delivery partners for delivery
  • Sprint Demos to Experience leadership and Monthly Demo’s to the Sr Leadership for feedback

Confidential

Sr. Scrum Master

Responsibilities:

  • Facilitated Sprint Planning, Daily Standup, Sprint Demo/Review and Retrospectives on a 2-week cadence.
  • Responsible for coaching 3 scrum teams consisting of geographically distributed team members to build better software and achieve faster time to market using Agile Methodologies.
  • Monitored and tracked progress, prepared status reports, resolved conflicts/issues, coordinated tasks and activities directed towards completing the project goals.
  • Identified and mitigated Risks, resolved Impediments within the development team, identified and resolved external impediments by communicating with scrum masters from external teams to achieve sprint goal.
  • Worked on finalizing project priorities, schedules, define solutions and identify dependencies.
  • Collaborated with Product Owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria were agreed upon and stories were ready for sizing.
  • Assisted in implementing the Scaled Agile Framework (SAFe) in our organization and continue facilitating quarterly Program Increment Planning events across the organization.
  • Have been a part of projects from sprint 0 to completion phase with clear understanding of project goal.
  • Monitored and tracked Milestones, status of releases and ensure work progress visualization on the scrum board. Used Kanban board to track bugs, defects, and Technical debt.
  • Assisted the Product Owner in user story creation, prioritization product Backlog grooming through requirements.
  • Used Microsoft Teams and Zoom to connect virtually with my teams and have meetings.
  • Gathered and updated project material, project documentation, completed budgeting, forecasting, business flows.
  • Maintain and improve the services through use of metrics and KPIs.
  • Used Microsoft Teams for conferencing, file storage and integration with many other applications.
  • Effectively tracked team’s progress, including burn down, velocity and release forecasting.
  • Attended Scrum of Scrum events to identify the issues, dependencies, participated in the update of the project status and to work on the progress of the project.
  • Worked with DevOps to drive delivery of projects.
  • Facilitated the organization’s move to a new change control process.
  • Managed the building out of 5 test environments - DEV, INT, QA, STG, PROD with Continuous Integration Continuous Deployment for upgrading Backend Microservices and Frontend code to release. Managed timelines for promoting the code to higher environments and production. Performed different types of testing in the absence of QA Tester.
  • Coordinated multiple releases on set cadence using Service Now as an Enterprise release & change management tool.
  • Identify the customer insights and key drivers of positive and negative customer experience based on analysis and other feedback sources and created a report and recommend on changes to potentially improve the services.
  • Plan, schedule and execute all stages of enterprise software and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards, and targets.

Confidential

Scrum Master

Responsibilities:

  • Coordinated all scrum ceremonies including Sprint Planning, Daily Standup, Sprint Review and sprint Retrospectives, story grooming and release planning.
  • Scheduled and allocated work provided advice and guidance and resolved problems to meet technical performance and financial objectives.
  • Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines.
  • Promoted SAFe quality practices, helping improve the quality of deliverables, & meeting the Definition of Done.
  • Contribute to product roadmap planning, project scheduling and release management.
  • Understanding of incremental delivery and the value of metrics including backlog tracking, burn down metrics, acceptance criteria, velocity, and task definition.
  • Lead release teams through look-ahead planning, release planning, backlog grooming, JAD sessions, defect management, test execution.
  • Built KPI dashboards that improve the accuracy, transparency and compliance of reporting and planning for numerous client businesses.
  • Gathered and updated project material, completed budgeting, forecasting, project documentation, business flows.
  • Assisted in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes.
  • Identify and remove organization and team impediments to enhance productivity and efficiency.
  • Coordinated with other teams, attend Scrum of Scrum events, and identify the dependencies, participated in the update of the project status and to work on the progress of the project.
  • Provide risk management and issue / problem resolution proactively.
  • Liaising between clients, developers, and project stakeholders; fostering quality communication between engineering disciplines.
  • Effectively tracked the Milestones, team’s performance by maintaining Velocity chart, burn-down charts and epic reports created internal reports to track team progress for individual sprints.

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