SUMMARY:

• Experienced Information Management (IM) & Enterprise Content Management (ECM) Manager with enterprise transformative and strategic vision, and a track record of delivering enterprise business solutions.
• An outstanding record of achievements with ECM, Records Management (RM), Enterprise Information Management (EIM), and IT project/program delivery and sustainment.
• Strong background in identifying and establishing strategic relationships to generate achievable program goals and alignment to enterprise business values.
• Fully practiced in business process analysis and developing information architecture to improve business productivity, reduce operational costs yielding measurable results and compliance with regulatory requirements.
• Skilful in managing enterprise stakeholders from the executive level to user community in achieving desired business & digital transformation outcomes while to bridging gaps between technology and business.

SPECIALTIES:

• Enterprise Content Management (ECM)
• Electronic Records Management (ERM)
• ECM Solution/Program architecture & implementations
• User Experience and collaboration
• EIM, RM, and IT Governance, Records retention/classification and Risk & Compliance
• Business Transition and Transformation
• Procurement and Vendor Management
• Systems, Solution and Application Development
• Business/solution Architecture
• Portfolio, Program and Project Management
• Business Process Management (BPM)
• Business Process Re - engineering
• Strategic and Tactical Business Planning/Budgeting
• Negotiations and Influencing
• Leadership and Conflict Resolution
• Decision Making and Problem Solving
• Building a Collaborative Relationship
• Facilitation, Mentoring, and Coaching

TECHNICAL SKILLS:

Technical expertise in: Enterprise Input, Document Imaging, and Document Capture Technologies Kofax Ascent Capture, Kofax Transformation Modules, Oracle Document Capture, Oracle Forms Recognition

ECM Systems: Microsoft SharePoint, Open Text Content Server, eDOCs, Stellent 7.6, Records master, Oracle Unified content repository

Intermediate/Advanced knowledge in: Microsoft Operating Systems & MS Office 365, Microsoft Azure cloud, AWS

Analysis: SPSS 14, 15, SPSS Clementine, Crystal Report (Trained), and Qlik Sense, etc.

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Principal contributor into the strategic business case to modernize the Automotive Financing process.
• Responsible for analyzing industry, Bank of Montreal (BMO) internal business process, BMO technology architecture/capabilities, and industry solutions.
• Delivered business case with options, recommendations for technology, and a fully - developed implementation plan with solution architecture.

Confidential

Responsibilities:

• Delivered Confidential banking digitization program model, approach, technology acquisition, and implementations roadmap.
• Assisted the Confidential technology/RM team with multiyear deployment activities and lead the audit/compliance testing and reporting.