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Resume

Business, AnalysT

SUMMARY:

  • Experienced Information Management (IM) & Enterprise Content Management (ECM) Manager with enterprise transformative and strategic vision, and a track record of delivering enterprise business solutions.
  • An outstanding record of achievements with ECM, Records Management (RM), Enterprise Information Management (EIM), and IT project/program delivery and sustainment.
  • Strong background in identifying and establishing strategic relationships to generate achievable program goals and alignment to enterprise business values.
  • Fully practiced in business process analysis and developing information architecture to improve business productivity, reduce operational costs yielding measurable results and compliance with regulatory requirements.
  • Skilful in managing enterprise stakeholders from the executive level to user community in achieving desired business & digital transformation outcomes while to bridging gaps between technology and business.

SPECIALTIES:

  • Enterprise Content Management (ECM)
  • Electronic Records Management (ERM)
  • ECM Solution/Program architecture & implementations
  • User Experience and collaboration
  • EIM, RM, and IT Governance, Records retention/classification and Risk & Compliance
  • Business Transition and Transformation
  • Procurement and Vendor Management
  • Systems, Solution and Application Development
  • Business/solution Architecture
  • Portfolio, Program and Project Management
  • Business Process Management (BPM)
  • Business Process Re - engineering
  • Strategic and Tactical Business Planning/Budgeting
  • Negotiations and Influencing
  • Leadership and Conflict Resolution
  • Decision Making and Problem Solving
  • Building a Collaborative Relationship
  • Facilitation, Mentoring, and Coaching

TECHNICAL SKILLS:

Technical expertise in: Enterprise Input, Document Imaging, and Document Capture Technologies Kofax Ascent Capture, Kofax Transformation Modules, Oracle Document Capture, Oracle Forms Recognition

ECM Systems: Microsoft SharePoint, Open Text Content Server, eDOCs, Stellent 7.6, Records master, Oracle Unified content repository

Intermediate/Advanced knowledge in: Microsoft Operating Systems & MS Office 365, Microsoft Azure cloud, AWS

Analysis: SPSS 14, 15, SPSS Clementine, Crystal Report (Trained), and Qlik Sense, etc.

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

  • Principal contributor into the strategic business case to modernize the Automotive Financing process.
  • Responsible for analyzing industry, Bank of Montreal (BMO) internal business process, BMO technology architecture/capabilities, and industry solutions.
  • Delivered business case with options, recommendations for technology, and a fully - developed implementation plan with solution architecture.

Confidential

Business Analyst

Responsibilities:

  • Delivered Confidential banking digitization program model, approach, technology acquisition, and implementations roadmap.
  • Assisted the Confidential technology/RM team with multiyear deployment activities and lead the audit/compliance testing and reporting.

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