Product Manager Resume

SUMMARY

Product Manager and Certified Scrum Master with over 4+ years experience in backlog management and requirements gathering, and 7+ years as a servant leader.
At Guardian, I prioritize the product backlog and communicate with many different teams on a daily basis to ensure a continuous workflow.
I’ve increased production 35% and decreased overtime costs by 80%.

PROFESSIONAL EXPERIENCE

Product Manager

Confidential

Responsibilities:

Enforced Kanban, which decreased cycle time by 35%
Worked with internal stakeholders to double production output
Decreased overtime costs by 80%
Prioritize backlog of over 100 items, making notes of critical dependencies
Ensure clear and frequent communication with team members
Defined product vision with team, ensuring stakeholder requirements are understood
Communicated team needs with management and stakeholders

Business Analyst

Confidential

Responsibilities:

Engaged in requirements gathering for web application team developing AI for HR & Recruiting
Gathered requirements from stakeholders and converted them into user stories with Acceptance criteria
Prepared documentation based on requirements gathering meetings and for the team
Built wireframes, mock - ups, and user stories based on end-user requirements
Defined Acceptance Criteria for user stories by working with Product Owner

Account Analyst

Confidential

Responsibilities:

Led conference calls and meetings with various companies and stakeholders across the US to discover problems and design independent strategic solutions.
Built web app database to track sales data.
Implemented Zoom calls that replicate “face to face” meetings.
Led the team that created sales process handbook.
Built Tableau dashboards to track sales and pricing trends nationwide and built data visualizations used in deck used to raise initial $2 million investment.

Business Analyst

Responsibilities:

Created Confidential documentation for Tax SDL team
Analyzed finance data, developed report dashboards, automated report generation using VBA
Attended meetings with Directors and other stakeholders to gather database requirements
Managed Tax Center’s database and made changes as required by the Tax Center team
Worked with Tax Center SDL team to develop automation program that saved 1,000 hours annually
Notated and documented program for future developers to
Prepared documentation, reports, and ran data analysis to find and create efficiencies

Confidential

Responsibilities:

Trained sales team utilizing Scrum framework and principles and increased revenue by 3.6M
Coached team members to achieve top national rankings 10 out of 12 months (top 50 out of 3,000+ reps), increasing team status and paychecks
Facilitated daily standups, goal setting, and weekly retrospective meetings
Prepared burndown reports and projections for management.
Created documentation for weekly program for Team Leads

Project Manager

Confidential

Responsibilities:

Facilitated meetings between teams of subcontractors, managers, property owners, and other stakeholders.
Responsible for on-site project management, quality assurance, communication, progress reports, and meeting deadlines.
Scheduled subcontractors, consultants, vendors, and inspections in the critical path.
Worked with various teams, usually leading collaborations between 10 or more teams on each project.