SUMMARY:

Over 21 years in IT operations and Kronos applications development, including 12 years in computer technical support and 10 years in customer service, 9 years in healthcare IS field, 8 years in PACS Administrative skills and accounts payable. Detail oriented excellent interpersonal, communication and organizational skills. I would love to have a position that will use my skills to reach future goals that would benefit the company as well as myself. I have a willingness to learn new methods and new tools, and I can easily and quickly meets all the expectation of the position and consistently makes contributions well beyond the demands of the job.

TECHNOLOGIES USED:

• Kronos WIM (Workforce Integration Manager)
• SQL
• Citrix
• Kronos WFC V.6.3, V 7.0.2
• Soap UI
• Cognos BI 8 Administrator
• Kronos 6.1
• Ultipro/Ultiweb
• PowerScribe/Nuance VR systems
• Sharepoint
• Philips PACS (ISite)
• TeraRecon 3D Imaging System
• Imagecast RIS
• Hologic Digital Mammography System
• Cerner
• Meditech
• EPIC
• AGFA Talk VR System
• Confidential Centricity PACS (Picture Archiving Communication Systems)
• Cerner
• Meditech
• SQL
• Microsoft Power BI
• AGFA PACS System
• T - SQL
• Azure Dev Ops

WORK HISTORY:

Confidential

Kronos Business Analyst

Responsibilities:

• Configuring and modifying of RDL reports
• Creates detailed functional and technical design documents, test plans and implementation documents
• Provides 24x7 on-call support of production systems on a rotation basi
• Creates and supports custom reports and audit inquiries from the business.
• Collaborates in a team environment and independently with vendors, business partners and technology teams on projects, support activities, application development and standardization
• Configuring the Kronos WFC application for payroll
• Configuring Accrual Interface and balance issues,
• Creating and Modifying RDL Reports
• Use Azure DevOps for organization of work
• Working with teams supporting and configuring pay rules
• Support of inTouch 9000 and 9100 biometric clocks
• Creating and supporting Power BI for analysis and reporting
• Creating and supporting SQL for reporting and datasets

Confidential

HRIS Analyst-Kronos

Responsibilities:

• Configuring of International Time off requests for (Half Day and Full Time)
• Configuring and modifying of RDL reports
• Creates detailed functional and technical design documents, test plans and implementation documents
• Provides 24x7 on-call support of production systems on a rotation basis
• Collaborates in a team environment and independently with vendors, business partners and technology teams on projects, support activities, application development and standardization
• Configuring the Kronos WFC application for payroll
• Configuring Accrual Interface and balance issues,
• Created and Modified RDL Reports using SSRS
• Working with teams supporting and configuring pay rules, work rules, and all around application support

Confidential

Health Record Administrator

Responsibilities:

• Provides expertise in the planning, development, implementation along with operation management and troubleshooting of imaging management systems. Maintains and manages integration applications.
• Collaborates with IT and Imaging department leadership, as needed, to assist in the development and maintenance of programs for imaging systems; including policies and procedures, diagnostics imaging QC process. Create and maintain technical documentation on systems for building the knowledge base for technical troubleshooting and end user . Maintain current documentation, document changes, document current systems, connectivity, DICOM settings on modalities, and AE titles.
• Administer clinical applications of imaging, reporting, integration and other ancillary applications; including user accounts, application configurations, updates and implementation, hanging protocols, and patient information at all time. Develop processes to maintain data integrity of images and information security, troubleshooting, and problem follow-up.
• Organizes meetings with appropriate vendor and in house resources to collaborate and determine tasks at hand for projects and problem-solving. Communicates to system users and other affiliated users planned and unscheduled downtime.
• Act as and develop others to be Super Users for the Imaging Departments. Assisting with projects as they relate to IT. Assist in providing to new hires on the appropriate systems. Monitoring and managing interfaces between all systems. Assist in the development, implementation, and maintenance of /competency on the imaging system and image system tools and applications. Train staff in the respective departments to be super-users.
• Acts as a first line support to resolve issues as it relates to image management system. Attends departmental meetings. Serves as an active member of the IS team and provide systems support to all systems and be able to escalate issues to the proper IS resource. Be able to articulate issues so that other team members can understand the details and complexity needed to resolve the issue.
• Maintains knowledge of supported systems and industry trends. Maintains knowledge and participates in continual (vendor system, etc.) and is in good standing with regulatory agencies (i.e. ARRT, SNMT, CNMT).
• Performs other duties as assigned, Must be HIPAA compliant.

Confidential

Kronos and Workday Analyst

Responsibilities:

• Configure all enhancement and software issue resolution in the Workday and eTime/Kronos environment while adhering to the application change process guidelines.
• Work with Business Execs and HR leadership to determine data and reporting needs to drive business initiatives by developing effective and efficient reporting to accomplish this in a timely manner, identifying overlapping needs in order to drive efficiency in reporting.
• Coordinate with finance and planning organizations to put in place and document reporting that requires employee data in all areas of the business.
• Provide support for workforce planning efforts as needed.
• Exercise all of the HRIS Security/SOX Controls for all EFH BUS.

Confidential

Kronos Administrator

Responsibilities:

• Creates detailed functional and technical design documents, test plans and implementation documents
• Provides 24x7 on-call support of production systems on a rotation basis
• Creates and supports custom reports and audit inquiries from the business.
• Collaborates in a team environment and independently with vendors, business partners
• And technology teams on projects, support activities, application development and standardization
• Configuring the Kronos WFC application for payroll
• Configuring Accrual Interface and balance issues
• Configuring and monitors Kronos 4500 and InTouch clocks for Kronos app v.8.0.3
• Installing server updates
• Modifying SQL queries and interfaces for reporting purposes
• Setup Kronos security profiles
• Worked with Advanced Scheduler module
• Worked and configured 4500 and nTouch clocks

Confidential

Kronos Developer

Responsibilities:

• Configuring servers for Kronos mobile and version 8 testing
• Modifying group edits for payroll
• Creating test plans for Kronos deployment in Korea
• Creating and Modifying SQL scripts for custom interfaces working along with payroll department and Kronos vendor in making sure these work properly
• Managing any Kronos server updates, communicating if there are new patches that need to be tested and put into production
• Creates and supports custom reports and audit inquiries from the business
• Responsible for monitoring and troubleshooting Payroll Export jobs for any issue
• Maintains current knowledge of industry trends and standards
• Responsible for working with business to gather requirements, configuring solutions within Kronos and developing WIM and other custom interfaces
• Collaborates in a team environment and independently with vendors, business partners and technology teams on projects, support activities, application development and standardization
• Creates detailed functional and technical design documents, test plans and implementation documents
• Provides 24x7 on-call support of production systems on a rotation basis

Confidential

Enterprise Resource Advisor

Responsibilities:

• Configure Production and Test servers with Kronos v.7.0.5
• Configuring Kronos 4500 and InTouch clocks for Kronos app v.7.0.5
• Working in the deployment of new SAP payroll system
• Working on Kronos mobile and cloud applications
• Writing pay rules for new locations
• Writing SQL scripts for finding inventory of all Kronos devices
• Creating custom interfaces in Kronos application for payroll Dept.
• Install and configure Kronos Time clocks at different warehouse locations remotely
• Writing multiple queries using MS SQL 2008 and Soap UI

Confidential

Kronos Programmer Analyst

Responsibilities:

• Install and configure Kronos Time clocks at different warehouse locations remotely
• Configure Servers for all Kronos Test Servers
• Working in the deployment of new SAP payroll system
• Working on Kronos mobile application
• Writing pay rules for new locations
• Writing SQL scripts for finding inventory of all Kronos devices
• Creating custom interfaces in Kronos application for payroll Dept
• Worked and configured 4500 clocks
• Created /modified reports
• Worked with attestation, scheduling (basic and advanced)
• Writing multiple queries using MS SQL 2008 and Soap UI

Confidential

HRIS Systems Analyst (Kronos Administrator/ Cognos Administrator)

Responsibilities:

• Administer the Cognos 8 Application for Internet Web Reports
• Create and write new reports in Cognos Query Studio and Report Studio for Accounting and different departments within the hospital
• Worked with implementation Sharepoint 2010
• Administer Kronos applications for new users
• Setup new users in Kronos, Ultipro/Ultiweb and Cognos
• Install and configure Kronos Time clocks
• Manage the Ultipro/ Ultiweb payroll applications
• Installed and configure Ultipro Backoffice for new managers and HR staff
• Coordinates meeting with vendors for new upgrades to HRIS applications which include Kronos, Ultipro and Cognos
• Worked with PACS/RIS team during testing phase of Confidential Centricity and Imagecast systems
• Also worked on voice recognition (Powerscribe/Nuance) systems

Confidential

PACS Administrator

Responsibilities:

• Corrected all unverified studies in Philips iSite/PACS (Picture Archiving Communication Systems)
• Entered and Modified exams, image formats, protocols, etc. as needed
• Maintained the digital film library and appropriate equipment needed such as (TDK, Single Archive CD burners)
• Provide efficient service to radiologists and radiology technicians
• Performed preventive maintenance on IIS/PACS workstations.
• Accurately troubleshoot image acquisition and transmittal issues
• Implemented TeraRecon 3D application and trained radiologists on system
• Helped in installing and configuring all Fuji Carbon CR readers within radiology
• Installed Hologic Digital Mammography System and configured it for hospital facilities
• Worked with Fuji Synapse systems in smaller clinics
• Acts as a liaison to provide excellent customer service. Maintains good communication link with internal and external customers
• Coordinates meeting with vendors
• Responds to requests to assistance in timely manner
• Coordinates meeting with PACS vendor (Philips) and related equipment vendors
• Assist with orientation of employees to department, PACS, RIS/ HIS
• Provide efficient service to radiologists and radiology technicians
• Performed preventive maintenance on IIS/PACS workstations
• Accurately troubleshoot image acquisition and transmittal issues
• Research, Develop, and implement PACS initiatives for future plans
• Maintained the PACS Database and cleared out all unnecessary images and exams
• Worked with Philips iSite PACS system
• Worked in solving interface issues using DICOM and HL7
• Maintained the Imagecast work list issues
• Coordinates PACS for Radiology and house staff
• Setup new accounts for employees on Philips iSite Enterprise system as well as iSite Radiology and Imagecast RIS
• Assist Systems Analyst and Clerical Facilitator with information systems
• Train staff on how to use PACS as a resource for medical staff orientation, peer review vascular conference

Confidential

Imaging Systems Administrator

Responsibilities:

• Implemented Confidential Centricity PACS (Picture Archiving Communication Systems)
• Implemented Voice Recognition System (AGFA Talk)
• Managed the Master Data File for particular system
• Corrected all unverified studies in Confidential Centricity IIS/PACS systems
• Provide efficient service to radiologists and radiology technicians
• Performed preventive maintenance on IIS/PACS workstations.
• Accurately troubleshoot image acquisition and transmittal issues
• Research, Develop, and implement PACS initiatives for future plans
• Develop and Maintain ongoing measures of success relative to PACS
• Maintained the PACS Database and cleared out all unnecessary images and exams
• Worked with Confidential Centricity PACS system
• Worked in solving interface issues using DICOM and HL7
• Maintained the Mitra Broker for any work list issues
• Coordinates PACS for Radiology and house staff
• Setup new accounts for employees on IMPAX system as well as WEB1000
• Train staff on how to use PACS as a resource for medical staff orientation, peer review vascular conference

Confidential

Desktop Support Specialist

Responsibilities:

• Worked in helping with deployment of all new Confidential Laptops and desktops
• Re-imaging of desktops and laptops
• Configuring Windows XP software for Oxy employees
• Repaired and replaced System boards, hard drives, memory, Cpu’s, Heatsink fans, monitors, etc
• Accepted tickets through Peoplesoft program (Vantive)

Confidential

Software Migration Specialist

Responsibilities:

• Installed new Compaq laptops
• Installed and configured Lotus Notes and Ipro for users
• Updated new operating system from Windows 98 to Windows XP
• Updated all Microsoft products to new versions ( )
• Transferred all data from old laptops and desktops to new equipment

Confidential

RIS System Administrator

Responsibilities:

• Entered and Modified exams, image formats, protocols, etc. as needed
• Maintained the digital film library and appropriate equipment needed such as (PACS Cube, Single Archive CD burners)
• Monitored all DAS, DPS and PowerScribe Voice Recognition Servers
• Research, Develop, and implement PACS initiatives for future plans
• Maintained the PACS Database and cleared out all unnecessary images and exams
• Worked with Confidential Centricity PACS system
• Worked in solving interface issues using DICOM and HL7
• Used Cerner / RIS in tracking system reports to show number of people who use IIS/PACS daily as well as SMS and Meditech
• Corrected all unverified studies in Confidential PACS systems
• Entered and Modified exams, image formats, protocols, etc. as needed
• Maintained the digital library and appropriate equipment needed
• Accurately troubleshoot image acquisition and transmittal issues
• Facilitate PACS meetings

Confidential

Technical Support Specialist

Responsibilities:

• Trouble shooting PACS system in Radiology
• Installed and configured Lotus Notes and Groupwise software
• Managing over 500 + pc’s and laptops with Anesthesiology Dept
• Setup and configure Confidential desktops and laptops for the network using Novell Netware
• Supervisor over Anesthesiology’s Information Technology Department
• Creating and maintaining mail accounts through GroupWise 5.4
• Repaired and maintained on laser printers throughout the university
• Currently working on s including MCSE Windows 2000 and Cisco (CCNA)
• Currently working towards being certified in Confidential desktop computers and laptops
• Respond to problems dealing with the LAN/WAN
• Troubleshooting and repairing on motherboards, hard-drives, memory modules, modems, CD-ROM drives, network cards, video cards, monitors, power supplies, sound cards, and numerous other computer peripherals

Confidential, Plano, Texas

Project Manager/ Printer Technician/ Network, Application Support Specialist

Responsibilities:

• Setup all PC’s and printers onto Novell Network
• Maintained Email server and all applications run on server
• Printer Technician / Audio & Visual Technician
• Repair on all laser printers and dot matrix printers
• Certified in QMS 860 printers and various Hewlett Packard printers
• Ordering, Receiving parts and printers
• Setup all audio / visual equipment for conference meetings
• Arrange PowerPoint presentations using laptop computers and Proxima 9250 projectors