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Business Analyst Resume

Reston, VA


  • Versatile Senior Business Analyst and Project Manager skilled in spearheading projects, confident in database troubleshooting, and adaptive to information technology systems.


BUSINESS analyst

Confidential - Reston, VA


  • Championed cross training strategies among several teams to increase group knowledge and fill resource gaps
  • Developed test scripts to mimic process flows and HL7 messages between Cloverleaf engine, HealthQuest, Radiology Information System, 2 PACs and Powerscribe systems
  • Proactively created job aids and provided end user training to illustrate product enhancements and break fixes
  • Audited cutover activities for 5 institutions during a two-week period to ensure compliance, decommission, and clean-up efforts
  • Provided testing, troubleshooting and continued maintenance on a host of complex multiple interface projects
  • Streamlined daily processes to monitor and resolve interface errors, allowing customers to take ownership
  • Built and maintained multiple Surginet applications, to allow for appropriate billing, ordering and scheduling of patients
  • Tested the rule for Clinical Decision Support implementation and provided trouble shooting support

senior systems analyst



  • Engaged in the activations and post go-live support for numerous Cerner projects
  • Lead strategic efforts to replace manual mammography process, saving the institutions $30,000 yearly in support costs
  • Mentored, trained, and strengthened the skills of 7 Junior Analysts
  • Managed a project that ultimately saved an institution $300K in employee wages by eliminating transcription costs and instituting voice recognition technology
  • Created training materials, schedules and provided application training to end users at multiple facilities
  • Built and maintained RadNet requisitions, charts and label printers in Olympus
  • Updated Cerner Powerplans, Caresets and Rules
  • Led activities to transition retiring Radiology Information System to Cerner Radnet at a 361-bed facility
  • Participated and provided direction in the testing, troubleshooting and continued maintenance of multiple complexed HL7 interface projects, including Powerscribe, Clickview, Penrad, MRS, Healthquest, GE and McKesson PACS systems
  • Coordinated the yearly review, build, and implementation of multiple CPT codes at 29 hospitals
  • Tested insurance ICD 10 and CPT codes for accurate interfacing to downstream systems
  • Compiled Discern Analytics reports for customer mammography audits, procedure counts, and staff productivity
  • Built, designed, tested and maintained the Cerner RadNet application as the Subject Matter Expert for 22 facilities




  • Met with stakeholders to gather information, set, prioritize and accept work
  • Translated features into user stories within the team's backlog on a Kanban board while managing, ranking and prioritizing backlog to meet the stakeholder's expectations
  • Provided project update statuses to stakeholders and the development team
  • Collaborated with various teams to ensure the requested work was feasible

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