SUMMARY

• Around 11 years of extensive experience as Kronos Analyst with specialization in Kronos WFC, Oracle E - Business Suite applications and extensively worked on Data integration tools like Connect & WIM also versed in integration of systems between HRMS and various Payroll systems.
• Specialized in various Kronos modules like Workforce Timekeeper, Accruals, Activities, Leave, Attendance, Advanced Scheduler and Forecaster.
• Experience in working with Workforce central components like Scheduling, Time and attendance, Time and Labour and Absence management.
• Experience in designing, configuring and modifying Pay Rules based on business requirements and knowledge about widgets and navigators.
• Extensively worked on Data integration tools like Connect & WIM also versed in integration of systems between HRMS and various Payroll systems and have extensive experience in Accruals, HR, Payroll, Paycode, Payrolls and Pay Roles.
• Knowledge of HRIS Systems - ADP, Kronos, PeopleSoft, Oracle, SAP, Workday. Worked on data integration between Kronos, SAP, ADP and Oracle HCM Application.
• Advanced understanding and experience with Kronos 6.0-8.0 WFC products and Implementation & configuration to include Workforce Timekeeper, Workforce Connect 6.0, Advance Scheduler, Leave &Attendance, Accruals, Analytics and Device Manager (4500Terminals) and Experience in upgradation from 6.2 to 6.3, 6.3 to 7.0 and 7.0 to 8.0 in kronos module.
• Strong experinece in Development and maintenance of various DMC systems including Lawson, Workforce Integration Manager in order to develop interfaces and translation tables.
• Provides support during the review, development and implementation of assigned Workforce Management (WFM) systems applications. Responsible for the ongoing production support and processing of assigned WFM systems applications including system testing, analysis and problem resolution.
• Expertise with Time Card Management, Employee Accrual Maintenance, Security Access and Process profiles for Managers and Integration of Kronos with Oracle HR system.
• Extensive Experience on various Kronos modules like workforce timekeeper, accruals, activities, advanced scheduler, forecasting, attendance and Kronos workforce central upgrade.
• Expertise in gathering the requirements from the customer for their pay policies and configured PTO, Pay Cycle, Vacation.
• Coordinates meeting with vendors for new upgrades to HRIS applications which include Kronos, Ultipro and Cognos.
• Developing Interface from Kronos Confidential to HMS payroll for Attendance reporting.
• Excellent knowledge of in NoSQL databases like HBase, Cassandra and MongoDB.
• Experienced in doing service pack upgrades and provided support during upgrade of application.
• Coordinated with client for best recommendations to align with specific business needs, organization practices, policies and procedures.
• Experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Leave, Attendance, Advanced Scheduler and Forecaster.
• Extensive Experience on various Kronos modules like workforce timekeeper, accruals, activities, advanced scheduler, forecasting, attendance and Kronos workforce central upgrade.
• Familiar with DBMS and able to handle SQL to manage and retrieve data from the database.
• Having knowledge and hands on experience with Workforce Connect and Integration Manager.
• Involved in implementation of E-profile and e-payroll for employee self-services.
• Hands on experience in debugging general database SQL code, dynamic SQL, stored-procedures, user-defined functions.
• Configure, maintain and troubleshoot labour scheduling and pay rules functionality in timekeeper.

TECHNICAL SKILLS

Kronos Skills: Labor Levels, Labor Accounts, Pay Codes, Work Rules, Holiday & Overtime, Access Profiles, Display Profiles, Accruals

Workforce Management Tools: Kronos (Work force Central 6.7 and 8.0)

ERP Suite: Oracle E-Business Suite, AP, PO, AR, AOL, I expense, I procurement, HRMS, Payroll

Database: Tools SQL, SQL developer, SQL Loader, PL/SQL, NoSQL, Toad, Mongo DB.

Oracle Tools Reports: 10g/6i, Oracle Workflow Builder, Oracle Reports Builder, BI Publisher

Kronos Version Navigator: Workforce Timekeeper, Leave, Activities, Mobile and Tablets, Advanced Reports, Advanced Schedule, Process Designer, Integrated Manager

PROFESSIONAL EXPERIENCE

Sr. Kronos Analyst

Confidential

Responsibilities:

• Analyzed business requirements for the configuration and implementation of Enterprise etime (EeT), time and attendance system.
• My responsibilities include support, analysis, change management, and implementation across the core WFC, Time and attendance, absence management, device manager, data collection manager and EIM/WIM modules in both the WFC 6.2 and 8.0 environments.
• Managed the implementation of Kronos 6.2 system nationwide. Help HR and payroll department transition outdated time and attendance systems to Kronos electronic system
• Installation/support of the Workforce Central Product Suite for customers in the Kronos Cloud.
• Perform technical configuration, interface, reporting, and other application technical tasks for KronosWorkforce Central.
• Performed Testing Life Cycle during the various phases of the application. Involved in converting manual test cases into automated scripts using TSL on Mercury Win runner, QTP.
• Creating tables, indexes and designing constraints and wrote T-SQL statements for retrieval of data and involved in performance tuning of T-SQL Queries and Stored Procedures.
• Reviewed and updated existing test cases and Test suites to accommodate changes in Requirements / Functionalities.
• Work closely with SAP HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface and outbound Payroll file issues.
• Responsible for guiding the Portal and ESS/MSS team through the SAP ASAP Methodology to deliver a fully integrated HCM solution.
• Configuration and Deployment of Kronos 4500 Biometric & InTouch 9000 clocks.
• Working on SLA model for the production support activities (including communication with end user) in oracle financial modules for 11i and R12.
• Resolved daily customer incidents as per the SLA under Incident management.
• Familiar with WFM solution concepts such as Benefits, Time & Attendance, Entitlements, accruals and employee scheduling.
• Appointed telephone, e-mail, and primary technical support for the Web Time & Attendance (WebTA/Kronos) system for the HR Compensation and Benefits Division.
• Attended monthly staff meetings with employees, timekeepers and BU Administrators to educate new users along with disseminating information on their roles and responsibilities in using the WebTA system.
• Created database queries (SQL, PL/SQL, NoSQL, etc.) with Oracle and other databases.
• Provided assistance to Kronos application and patch upgrades.
• Maintaining Kronos WFC 8.0, troubleshooting connection issues, stopping and starting of services, applying service packs for WFC and connect and Internal-Workforce Central Configuration, Internal-WF Accrual core concepts and configuration.
• Created Pay rule building blocks, including overtime, holiday, and rounding rules.
• Perform Data Collection/Workforce Data Manager administration configuring and managing clock communications on DCM/WDM 6.x and 7.x.
• Performed software upgrades to KRONOS 4500 time clocks.
• Created and delivered instructional documents on KRONOS Workforce Timekeeper that helped guide end users and revised existing documents when changes have occurred.
• Create training documentation for end users, Payroll Specialists, and internal.
• Production support of Enterprise etime/Kronos included analysis work of Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Help HR and Payroll departments transition outdated time and attendance systems to Kronos electronic system.

Kronos Consultant

Confidential

Responsibilities:

• Make configuration changes based on the business requirements for WFC and other Kronos modules.
• Provided continuing support and configuration of Enterprise eTime system.
• Facilitating Kronos analysis meetings, setting up pay rules, configuring devices in DCM, and tweaking Connect interfaces (Oracle Employee Import and PeopleSoft Payroll Exports).
• Worked in the Java Environment with framework Hibernate and used Oracle as database.
• Co-trained timekeepers, managers and directors on the use of KRONOS Workforce Timekeeper.
• Developed Stored Procedures, User Defined Functions, Views, T-SQL Scripting for complex business logic
• Handled Remedy tickets regarding anything on the Kronos cloud server.
• Collect, evaluate, and prepare reports and/or other complex statistical data for Operations/HR/WFM/Admin on time.
• Create, develop and enhance documented processes relative to the benefit program and educate internal departments of changes
• Integrated external systems with Kronos WIM and Connect.
• Coordinate and administer schedule and vacation request processing for field supervisors.
• Capturing long running SQL queries for fine-tuning SQL statements that better result in efficient SQLstatements processing.
• Evaluate user needs and recommend best practices to implement new Kronos functionality, create presentation materials and lead presentations, develop requirements documentation, create business process flows and documentation.
• Managers/Timekeepers/Caregivers throughout our population of customers.
• Review for accuracy, identify, and resolve any pay/leave codes and overtime errors found on employees' time cards.
• Apply patches to Kronos WFC, update firmware on Kronos clocks as needed; apply Windows patches to Kronos application server as needed.
• Manages support for Analytics, Attendance, Advance Scheduling, Time Clocks, day to day operations and pay issues.
• Supported field in company-wide migration of HR and Payroll data and processes from ADP Enterprise v.2 to SAP HCM systems.Configuration of Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules and Adjustment Rule, per DSR, in Kronos WFC v 6.3 and currently 7.0.
• Constant and proactive communication with the facility's management staff.
• Accountable for managing the facility's employees' time and attendance, absence reporting and the editing of schedules.
• Understand Pay Rule Anatomy and how it can be used to troubleshoot common pay rule changes and problems in areas such as: holidays, exceptions, bonuses deductions, breaks, overtime, rounding and shift and weekend differentials for timekeeping.
• Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Have worked on creating and managing Pay rules, pay code distributions, work rules, breaks and all related building block components for Pay policies.
• Proactively identify system conflicts and errors and mitigate resolutions within the parameters of the various unions and the authority policies and procedures.
• People Import update and Timecard/Schedule Inquiry (iSeries MQ web-service XML calls to KRONOS WFC).
• Provided onsite class training for all end users on the Kronos Timekeeper v6.1 product.
• Expert in Time & Attendance implementations and on various Kronos modules like Activities, Workforce, Timekeeper (WTK), Accruals, Workforce (7.0), Workforce Analytics (WFAN).
• Configure Work Rules, Pay rules, Employment Terms, Work Forms, FAPS, DAPS, GDAPs and other building blocks for Kronos Timekeeping and Activities modules.
• Have worked on configuring pay rules for Field employees and Contractors.
• Responsible for developing Kronos Pay rules, Work rules, Paycode Profiles, Paycodes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and 480 devices utilizing WDM and DCM.
• Coordinating with offshore team in preparation and execution of Test cases. Using Mercury Quality Center 8.2 to execute Test cases and Tracking bugs.
• Excellent at coordinating extensive communication networks and facilitation of joint application design sessions, brainstorming sessions and interviews.
• Working Test/Roll out Kronos Mobile solutions including Smartphones and Tablets.
• Involved in the process profile modification and deployment in kronos WFC.

Kronos Business Analyst

Confidential

Responsibilities:

• Work with internal stakeholders and the client to identify requirements, design enhancements and functionality to meet user requirements.
• Interacted with department heads to finalize business requirements, functional requirements and technical requirements and also created Business process model.
• Provide production support to WFC, WFA, Leave, and Process Manager.
• Worked on Creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).
• Utilized technical ability to create, maintain, and support Kronos WIM Interfaces.
• Help HR and Payroll departments transition outdated time and attendance systems to Kronoselectronic system.
• Designed and developed project documents templates based on Agile SDLC methodology.
• Work with Kronos implementation team to complete a successful implementation of Kronos eTime.
• Work as a member of the Claims and Benefit Plan Administration systems
• Resolving clock issues for the client stores and maintaining the clocks by configuring the Device Groups and Devices. Successfully install Kronos Intouch clocks and configure them into Kronos WFR.
• Implemented Kronos applications on various mobile platforms; worked with Work Force Device Manager (WDM).
• Continuously looking for areas to improve the Kronos processes, configuration and user experience for a more efficient and accurate timekeeping solution
• SQL experience in writing stored procedures, custom reports and providing database queries on the fly on a Kronos SQL DB.
• Provided recommendations to the business and pushed Kronos team for alternatives that would work better for the business.
• Familiar with WFM solution concepts such as Benefits, Time & Attendance, Entitlements Time & Attendance, Entitlements, accruals and employee Scheduling.
• Perform technical configuration, interface, reporting, and other application technical tasks for KronosWorkforce Central Versions 5.2.
• Created and maintained Narrative Use Cases (Business Use Cases, System Use Cases) and modelled Use Case Diagrams, Activity Diagrams, Data Flow Diagrams using MS Visio.
• Create and maintain Terminals in Kronos Device Manager.
• Make configuration changes based on the business requirements for WFC, WAT and other Kronosmodules.
• Involved in transforming business requirements into functional specifications; focused on workflow analysis & design, business process reengineering, user interface design & process flow modeling.
• Involved in creation and execution of manual test cases in Mercury Test Director and automated Test Cases in QTP and analyzed the Test Results.
• Participated in User Acceptance Testing (UAT) for several Kronos upgrades.