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Software Business Analyst Resume

PROFESSIONAL EXPERIENCE

Confidential

Software Business Analyst

Responsibilities:

  • Authored, modified and executed documentation related to computer system QA services including User Requirements, Functional Requirements, IQ, OQ, PQ protocols, and Change Management.
  • Managed the Bug Tracking SharePoint application.
  • Managed the over - seas testing group to insure established schedules were met.
  • Executed ad-hoc testing on the Calendar to insure latest upgrades and fixes were applied successfully.
  • Filtered client help desk calls and forwarded to appropriate resource.

Confidential

Lead QA Consultant

Responsibilities:

  • Authored, modified, proofread, approved and executed documentation related to computer system validation services including Policy/Procedures, Work Instructions, Master Validation Plans, User Requirements, Functional Requirements, Risk Analysis, Protocols, IQ, OQ, PQ, Summary Reports, Change Management, Decommissioning Plans, Contingency Recovery Plans and Disaster Recovery Plans.
  • Managed the TrackWise and Oracle upgrade projects.
  • Subject Matter Expert on Crystal Report development, SQL scripting, TrackWise, and Validation.

Confidential

Senior Engineer

Responsibilities:

  • Support for several enterprise wide validation projects.
  • Provided 24x7 support for the Global QA department.
  • Managed software installations, configurations and deployments.
  • Initiated changes requests to validated environments following corporate and Quality Assurance guidelines.
  • Authored, modified, proofread approved and executed documentation related to computer system validation services including Policy/Procedures, Work Instructions, Master Validation Plans, User Requirements, Functional Requirements, Risk Analysis, Protocols, IQ, OQ, PQ, Summary Reports, Change Management, Decommissioning Plans, Contingency Recovery Plans and Disaster Recovery Plans.
  • Managed the following projects: Initial TrackWise deployment, Crystal Reports Upgrade, Business Objects Upgrade, TrackWise Upgrade, Year 2000 Retrofit, and Year 2007 Daylight Saving Adjustment.

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