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Scrum Master Resume


  • Having 9 years of overall experience with the last 5+ years in delivering projects in an Agile environment and experience supporting multiple Scrum teams, including offshore, and ensuring successful Sprints
  • Analytical thinker and communicator with facilitation and conflict resolution skills
  • Good understanding on several agile frameworks like Scrum, XP and Kanban and well versed in full lifecycle software development (SDLC)
  • Mentored, Coached and facilitated teams through a complete transitioning from SDLC to an Agile/ Scrum
  • Helped define processes and tools best suited. Focused on customer needs through adherence to Agile Scrum best practices
  • Strong experience in working with agile lifecycle, and/or tracking, and process management tools like CA Agile Central aka Rally
  • Oversee all project activities, including daily Scrum meetings/standups, provide status updates to Product Owner, Sprint planning/debriefing of previous Sprints retro list to determine opportunities for improvement, and collaborating with developers on estimations of stories relegating into tasks based on each Sprint priority
  • Assist Product Owner in preparing product backlog with Business Analysts and Acceptance criteria is defined
  • Extensively used Agile Central for maintaining User Story Hierarchy, Backlog Grooming, Updating Tasks, Connecting CA Agile Central aka Rally with JIRA and Quality Centre, Planning Iterations and Releases
  • Ensured engineering practices like Continuous Integration, Test Driven Development, Automated testing and Pair Programming. Also involved in creating and reviewing test plan and test cases; manual testing and conducting User Acceptance Testing
  • Experience in CA Agile Central (Rally) platform administration - user administration and reference data administration
  • Experience with using the ITIL service management model and experience with ITSM tools like ServiceNow. Background with handling the intake of support requests, addressing them in a timely fashion until closure, review assignments by the support lead as applicable
  • Excellent Skills in Product Management to support strategic planning, goal setting, accountability, enhance decision-making, and improve customer service
  • Excellent servant leadership skills including issue management, team building and staff management


Methodologies: SCRUM, KANBAN, Waterfall, XP

Databases & Tools: Oracle, MySQL

Languages: SQL, UML, Java

Internet Technologies: HTML, XML, HTTP

Software: Share point, Oracle Web Center, MS PowerPoint, MS Project, MS Visio and MS Web, MS Excel, MS Plan View, CA Agile Central aka Rally, Confluence



Scrum Master


  • Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work
  • Assisted team to remove impediments by having an understanding, the control and release processes
  • Assisted with internal and external communication, improved transparency, and radiated information
  • Assisted with prioritization and resolution of software defects
  • Built relationship with Product owner and other stake holders to facilitate team's interaction with them
  • Coached Product Owners in creation and maintenance of Product Backlog
  • Coached team members on Agile principles and providing general guidance on the methodology
  • Continuously learned Agile/Scrum techniques and shared findings with the team
  • Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
  • Facilitated getting the work done without coercion, assigning, or dictating the work
  • Helped team to solve problems rather than provide solutions
  • Worked with team in the management of product customization and reporting requirements with the business to design and implement reports within CA Agile
  • Acted as Agile Admin when necessary
  • Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings
  • Provided all support to the team using a servant leadership style whenever possible, and led by example
  • Removed impediments by finding the right personnel to remove the impediment
  • Took responsibility of delivery and management of the tasks
  • Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management
  • Updated Agile tracking systems to provide transparency on product and sprint backlogs

Confidential, San Francisco, CA

Scrum Master


  • Facilitated daily Scrum meeting, Sprint planning, Sprint retrospectives and Sprint reviews
  • Interacted with stakeholders/product owners to prioritize stories for upcoming Sprints. Schedule/facilitate sprint planning meeting(s) prior to the beginning of each sprint. Work with product owners and delivery teams to groom stories in advance of each sprint
  • Prepared detailed and clearly written product requirement specifications, acceptance criteria based on Product owner/stakeholders needs and coordinate review of the requirements with internal partners
  • Supported and educated the Product Owner, especially with respect to grooming and maintaining the product backlog
  • Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction
  • Updated Agile (scrum) metrics tracking variables to provide transparency on product and Sprint backlogs
  • Collaborated with technology managers and directors to lead projects in support of the department's strategic plan
  • Removed impediments and guided the team to remove impediments by finding the right personnel/team to remove the impediment
  • Monitored proactively risks, issues and scope, ensuring the appropriate level of priority, visibility and escalation
  • Ensured that development teams were practicing core agile principles
  • Provided all support to the team using a servant leadership style whenever possible, and leading by example

Confidential, Illinois

Scrum Master


  • Facilitate scrum ceremonies like grooming, sprint planning, retrospectives, daily stand-ups
  • Empower the team to self-organize
  • Identify and remove impediments, prevent distractions
  • Co-ordinate with Stakeholders and product owner for meeting sprint objectives
  • Build positive working relationship between stakeholders and project managers
  • Co-ordinate multiple project review meetings across different project milestones
  • Enable process standards and best practices for effective project execution
  • Articulate business user needs to software development teams - user stories
  • Track and communicate team velocity in Burn down charts and sprint/release progress
  • Led and delivered small to large-scale cross functional Agile projects
  • Manage timely communication between various internal and external stakeholders
  • Met goal of addressing and resolving issues within 24 hours
  • Communicate timely functional /technical/managerial feedback to Development team
  • Prepare development status reports and timely communication to various account stakeholders
  • Proactive identification & escalation of risks to stakeholders
  • Ensure team practice Agile and facilitate scrum ceremonies as a servant leader
  • Participate in meetings, technical discussion, reviews and release planning
  • Resolved cross-dependencies conflicts by creating and utilizing a Scrum of Scrums with distributed Scrum Masters

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