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Scrum Master Resume

SUMMARY

  • Having 9 years of overall experience with the last 5+ years in delivering projects in an Agile environment and experience supporting multiple Scrum teams, including offshore, and ensuring successful Sprints
  • Analytical thinker and communicator with facilitation and conflict resolution skills
  • Good understanding on several agile frameworks like Scrum, XP and Kanban and well versed in full lifecycle software development (SDLC)
  • Mentored, Coached and facilitated teams through a complete transitioning from SDLC to an Agile/ Scrum
  • Helped define processes and tools best suited. Focused on customer needs through adherence to Agile Scrum best practices
  • Strong experience in working with agile lifecycle, and/or tracking, and process management tools like CA Agile Central aka Rally
  • Oversee all project activities, including daily Scrum meetings/standups, provide status updates to Product Owner, Sprint planning/debriefing of previous Sprints retro list to determine opportunities for improvement, and collaborating with developers on estimations of stories relegating into tasks based on each Sprint priority
  • Assist Product Owner in preparing product backlog with Business Analysts and Acceptance criteria is defined
  • Extensively used Agile Central for maintaining User Story Hierarchy, Backlog Grooming, Updating Tasks, Connecting CA Agile Central aka Rally with JIRA and Quality Centre, Planning Iterations and Releases
  • Ensured engineering practices like Continuous Integration, Test Driven Development, Automated testing and Pair Programming. Also involved in creating and reviewing test plan and test cases; manual testing and conducting User Acceptance Testing
  • Experience in CA Agile Central (Rally) platform administration - user administration and reference data administration
  • Experience with using the ITIL service management model and experience with ITSM tools like ServiceNow. Background with handling the intake of support requests, addressing them in a timely fashion until closure, review assignments by the support lead as applicable
  • Excellent Skills in Product Management to support strategic planning, goal setting, accountability, enhance decision-making, and improve customer service
  • Excellent servant leadership skills including issue management, team building and staff management

TECHNICAL SKILLS

Methodologies: SCRUM, KANBAN, Waterfall, XP

Databases & Tools: Oracle, MySQL

Languages: SQL, UML, Java

Internet Technologies: HTML, XML, HTTP

Software: Share point, Oracle Web Center, MS PowerPoint, MS Project, MS Visio and MS Web, MS Excel, MS Plan View, CA Agile Central aka Rally, Confluence

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

  • Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work
  • Assisted team to remove impediments by having an understanding, the control and release processes
  • Assisted with internal and external communication, improved transparency, and radiated information
  • Assisted with prioritization and resolution of software defects
  • Built relationship with Product owner and other stake holders to facilitate team's interaction with them
  • Coached Product Owners in creation and maintenance of Product Backlog
  • Coached team members on Agile principles and providing general guidance on the methodology
  • Continuously learned Agile/Scrum techniques and shared findings with the team
  • Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
  • Facilitated getting the work done without coercion, assigning, or dictating the work
  • Helped team to solve problems rather than provide solutions
  • Worked with team in the management of product customization and reporting requirements with the business to design and implement reports within CA Agile
  • Acted as Agile Admin when necessary
  • Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings
  • Provided all support to the team using a servant leadership style whenever possible, and led by example
  • Removed impediments by finding the right personnel to remove the impediment
  • Took responsibility of delivery and management of the tasks
  • Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management
  • Updated Agile tracking systems to provide transparency on product and sprint backlogs

Confidential, San Francisco, CA

Scrum Master

Responsibilities:

  • Facilitated daily Scrum meeting, Sprint planning, Sprint retrospectives and Sprint reviews
  • Interacted with stakeholders/product owners to prioritize stories for upcoming Sprints. Schedule/facilitate sprint planning meeting(s) prior to the beginning of each sprint. Work with product owners and delivery teams to groom stories in advance of each sprint
  • Prepared detailed and clearly written product requirement specifications, acceptance criteria based on Product owner/stakeholders needs and coordinate review of the requirements with internal partners
  • Supported and educated the Product Owner, especially with respect to grooming and maintaining the product backlog
  • Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction
  • Updated Agile (scrum) metrics tracking variables to provide transparency on product and Sprint backlogs
  • Collaborated with technology managers and directors to lead projects in support of the department's strategic plan
  • Removed impediments and guided the team to remove impediments by finding the right personnel/team to remove the impediment
  • Monitored proactively risks, issues and scope, ensuring the appropriate level of priority, visibility and escalation
  • Ensured that development teams were practicing core agile principles
  • Provided all support to the team using a servant leadership style whenever possible, and leading by example

Confidential, Illinois

Scrum Master

Responsibilities:

  • Facilitate scrum ceremonies like grooming, sprint planning, retrospectives, daily stand-ups
  • Empower the team to self-organize
  • Identify and remove impediments, prevent distractions
  • Co-ordinate with Stakeholders and product owner for meeting sprint objectives
  • Build positive working relationship between stakeholders and project managers
  • Co-ordinate multiple project review meetings across different project milestones
  • Enable process standards and best practices for effective project execution
  • Articulate business user needs to software development teams - user stories
  • Track and communicate team velocity in Burn down charts and sprint/release progress
  • Led and delivered small to large-scale cross functional Agile projects
  • Manage timely communication between various internal and external stakeholders
  • Met goal of addressing and resolving issues within 24 hours
  • Communicate timely functional /technical/managerial feedback to Development team
  • Prepare development status reports and timely communication to various account stakeholders
  • Proactive identification & escalation of risks to stakeholders
  • Ensure team practice Agile and facilitate scrum ceremonies as a servant leader
  • Participate in meetings, technical discussion, reviews and release planning
  • Resolved cross-dependencies conflicts by creating and utilizing a Scrum of Scrums with distributed Scrum Masters

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