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Business Analyst Resume

SUMMARY

  • Requirement gathering, analysis and documentation.
  • Coordinate and work with IT and Business project teams
  • Analysis of project and conducting Feasibility study as a part of the System Development Life Cycle.
  • Write Use Case, User stories based on the Requirements
  • Presenting requirements in graphical form with use of mock ups, use cases, process maps and detailed system design document.
  • Perform Gap Analysis
  • Preparation of Requirement Traceability matrix
  • Getting the signoff for the requirements from the stakeholder.
  • Review Test cases and provide feedback, conduct UAT.
  • Providing domain and process training to the Developers and QAs.
  • Creating test cases, test scripts for various modules, and uploading them into quality center
  • Logging Defects, Verification of Defects, Analysis and classifying defects in HP QC
  • Review Test Plan, Test cases, Expected Results, provide feedback, conduct UAT.
  • Raising defects for failed test cases and assign the defects to appropriate developers
  • Configuration of different products HSA,FSA,COBRA,ERISSA and POP in Metavente and SAM
  • Benefit and Plan configuration in FACETS 5.0

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

  • Requirement gathering analysis and documentation
  • Write user stories and use cases based on the requirements.
  • Worked as a liaison between business users and developers to submit requirements and changes, clarify questions and issues
  • Managed multiple projects varying complexity ensuring timely completion. These projects realized significant savings in terms of time and money.
  • Created Functional Requirement Specification documents - that include UML Use case diagrams, scenarios, activity diagrams and data mapping.
  • Provided End User Consulting on Functionality and Business Process.
  • Provided training to users and involved in conducting UAT sessions to gain user confidence and approval.
  • Prepared:
  • Project Status Reports and submitted them to the management on an on-going basis
  • Business requirement document and sequence diagram to convert the functional specifications
  • Highlight:
  • Acted as single point of contact between Project Management and appropriate IT groups from solution planning to fulfillment
  • Participated SCRUM Meetings.
  • Integral to implementation process and streamlining the onboarding of new clients
  • Release note and Requirement Traceability Matrix preparation
  • Providing domain and process training to the Developers and QAs.

Confidential

Business Analyst

Responsibilities:

  • Analyzed scope, captured business requirements, recommended process changes and documented the requirements for the development team.
  • Conducted Gap analysis to understand new business model and additional functionalities to be incorporated into the new product application.
  • Did Business Process Analysis, by conducting interviews, delivering workshops (presentations, process flows), develop and analyzed data in the early phase of program to help develop the vision, case for change and benefits.
  • Interact with business stakeholders, Elicit and gather business requirements to understand business idea convert business idea to wireframe-ready, business requirements document (BRD)/ Project vision document that can be handed over to GUI designers to develop.
  • Release note and Requirement Traceability Matrix preparation
  • Providing domain and process training to the Developers and QAs
  • Participated in SCRUM Meetings.
  • Facilitated User Acceptance Test (UAT) for the application as a Business user.

Confidential

Configuration Analyst

Responsibilities:

  • Experience in Metavante and SAM configuration
  • Implementation of HRA and FSA accounts
  • New account Setup in Metavante
  • Build Skelton, deductibles and tiers rule, payroll calendars and Bank account setup
  • Integral to implementation process and streamlining the onboarding of new clients working on complete plan setup
  • Managing the plan modifications, renewal of plans
  • Knowledge on SugarCRM ticket system tracking of EDI errors and resolving the same maintain the data flow from SAM to Metavante system
  • Account Setup for ERISA, Premium Only Plan and COBRA plans
  • Bank account setup rectification of new enrollments
  • New enrollment process for HRA, FSA,COBRA accounts

Confidential

Configuration Analyst

Responsibilities:

  • Experience in software testing STLC phases like Requirement analysis, test plan and test strategy, test design, test case & test data creation, functional testing, regression testing, User acceptance testing, system integration testing, defect logging & testing etc.
  • Validated member eligibility and eligibility inquiry in the facets application to the legacy application in order to confirm the migration successful or not.
  • Validation of reports which is already deployed in BO.
  • Logging Defects, Verification of Defects, Analysis and classifying defects in HP QC
  • Review Test Plan, Test cases, Expected Results, Mentoring Team members
  • Conducted insurance trainings, Walkthrough to offshore and onshore team, Review of deliverables
  • Claims validation in Facets application which includes claims pending status, member status, etc
  • Experience with COB (coordination of benefits) application with in facets, testing of claims status for selected subscribers
  • Creating test cases, test scripts for various modules, and uploading them into quality center
  • Raising defects for failed test cases and assign the defects to appropriate developers.
  • Mentor for the new employees

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