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Sr. Technical Business Analyst Resume

Melville, NY

TECHNICAL SKILLS:

TECHNOLOGIES: Oracle EBS Financial Rel 11, Rel12, SQL/PLSQL, Microsoft Navision financials, Tecsys Elite 8.3, MicroSoft CRM, Microsoft SQL Server, MS - SQL, Microsoft Analysis Services, Unix, VMS. Windows OS, Excel, Word, MS Projects, Access, Microsoft Office, Visio, PowerPoint; Visual Basic, AccuProcess, Sharepoint, ITSM

BUSINESS PROCESS TOOLS: PMP Waterfall, Iterative Waterfall, Agile User Stories, Scrum processes

WORK EXPERIENCE:

Confidential, Melville, NY

Sr. Technical Business Analyst

Responsibilities:

  • Provide requirements gathering/project management for Medical/Dental eCommerce projects.
  • Create documentation for large client eCommerce initiatives
  • Project manage eCommerce shipping confirmation email implementation.

Confidential, HAUPPAUGE, NY

Consultant/Sr Business Analyst

Responsibilities:

  • Provide technical assistance for Salesforce implementation, 3PL interface designs.

Confidential, MELVILLE, NY

Consultant/Business Analyst

Responsibilities:

  • Provide administrative assistance for Support of digital end user.
  • Create documentation for processing helpdesk tickets, operational support of scrum activities.

Confidential, HAUPPAUGE, NY

Sr Technical Business Analyst

Responsibilities:

  • Administrative and Technical support for all business applications within the Confidential portfolio.
  • Provide Technical and PM support for Elite sales and distribution systems, B2B website, Microsoft CRM
  • Administrative needs for the IT department, report to leadership on applications portfolio.

CONSULTANT/SR. TECHNICAL BUSINESS ANALYST

Confidential

Responsibilities:

  • Technical ERP Analyst supporting new implementation of Elite System for financial, fulfillment and sales system.
  • Provide Technical and PM support for implementation of ERP system
  • Implementation, testing and production support of Apex business unit in the areas of Finance, Sales, Warehousing. EDI, Fax/OCR processing.
  • Create operational manuals, document process and procedures regarding 3PL warehouse processing for shipping and returns, EDI processing, Fax Integration Software and system administration of Elite.

Confidential, MELVILLE, NY

CONSULTANT/SR. TECHNICAL BUSINESS ANALYST

Responsibilities:

  • Technical Analyst supporting discovery and documentation of batch processes,
  • Discover and document the purpose and design of 150+ interfaces/file transfers running on a VMS server.
  • Interface with stakeholders, business units and vendor to determine requirements for continuation or retirement of each interface.
  • Provide status reporting to management and assist in determining project timelines.

Confidential, BETHPAGE, NY

CONSULTANT/SR. TECHNICAL BUSINESS ANALYST

Responsibilities:

  • Business Analyst supporting customer service & product development
  • Functional specifications, Scrum Processes, 450+ Epics/User stores for the sprint development cycles of new Optimum products including new offers, customer website design, mobile apps and broadband development.
  • Sheppard product development from functional specifications through QA, UAT to operational readiness.
  • Provide guidance for post-production support and troubleshooting.

Confidential, AMITYVILLE, NY

CONSULTANT/SR. BUSINESS ANALYST

Responsibilities:

  • Business Analyst supporting implementation of Microsoft Navision financials modules.
  • Created business flow and requirements documentation, analysis of current processes and gap analysis of current state to future state.
  • Presented fixed asset implementation kickoff to business uses.
  • Set tasks and objectives for the group.
  • Created Use Case documentation, Traceability Matrix, Test Cases, Test plans, & test Summary.

Confidential, HAUPPAUGE, NY

CONSULTANT/SR. BUSINESS ANALYST/PROJECT MANAGER

Responsibilities:

  • Business Analyst and Project Manager for web development of a new healthcare system utilizing Agile/Scrum.
  • Complemented development team on website and mobile app design, business & system functional requirements, aligning all aspects with business process.
  • Knowledge of HIPPA compliancy regulations around PHI.
  • Exposure to HL7 interfaces and Dicom records.

Confidential, EDGEWOOD, NY

CONSULTANT/SR. BUSINESS ANALYST

Responsibilities:

  • Functional support for the finance department providing interviewing, business process modeling, requirements, user interface requirements and design flows for new system.
  • Interface with the IT department in support of the SDLC for implementation of new products into the Oracle eBusiness Suite Order Management and Accounts Receivable module.
  • Supported UAT cycle for new product integration with Oracle Order management.
  • Created documentation for user training and work guidelines.
  • Provide application development support for Access database providing backup information for invoice details.

Confidential, NEW YORK, NY

CONSULTANT/SR. BUSINESS ANALYST

Responsibilities:

  • Functional support for the Oracle eBusiness Suite (GL, AP, FA, AR)
  • Provide business requirements and system requirements documentation.
  • Unit testing for application patches and custom code requests.
  • Work with inter-departmental users on maintaining and enhancing functionality.

Confidential, MELVILLE, NY

SR. BUSINESS ANALYST & TECHNICAL SUPPORT

Responsibilities:

  • Supporting the Oracle eBusiness Suite (GL, AP, AR, FA, PA, PO, RCV), SAP BPM Budgeting / Forecasting system (OutlookSoft), Pattsy Legal Docketing system, Readsoft Invoice IT system. Project participation with iRequisitions, iExpense, OTL, Inventory. Provided technical improvements utilizing SQL/PLSQL with Oracle eBS extensions.
  • Business and technical support for business user community for both the US and UK. Working with global users to identify business requirements and processes including interpretation and analysis documentation.
  • Troubleshoot issues ranging from data anomalies & application failures to process re-engineering.
  • Design and develop custom interfaces between systems.
  • Maintain SOX technology compliancy and 21CFR Part 11 validation (FDA).

Confidential, GARDEN CITY, NY

CONSULTANT/BUSINESS ANALYST

Responsibilities:

  • Created Brio (SQR) reports for the vehicle sales and marketing data warehouse, published on the BRIO portal. Supported rollout to customers.
  • Developed and managed data retirement and shutdown strategies for 200+ application modules, interfacing with various business units in Finance, Fleet, and Reservation/Rental.

Confidential, FARMINGDALE, NY

PROJECT MANAGER

Responsibilities:

  • Developed user requirements, technical requirements, and user interface systems design for custom pharmaceutical laboratory application.
  • Experience with 21 CFR Part 11 guidelines.

Confidential, BETHPAGE, NY

LEAD ANALYST/PROGRAMMER

Responsibilities:

  • Managed project team of up to 15 people (functional, technical and consultants) in various responsibilities from project initiation to deployment.
  • Provided technical expertise to team member for development of application customizations.
  • Report status to upper management; assign tasks managed full project lifecycle for multi-million dollar projects.
  • Provided a diverse set of web applications, which extended corporate information interfaces and employee self-service. Provided system requirements, project plan, and development of web applications for employee review tracking which decreased the review cycle from an average of 3 months to less than 30 days.
  • Full lifecycle implementation of PeopleSoft, which provided the first electronic Human Resources System.
  • Utilized business, HR, and system requirements to develop detailed UI application for PeopleSoft HR self-service web environment.
  • Provided unified metrics across business units for customer/product information.
  • Analyzed customer contact (name and address) for cleansing and alignment across platforms.
  • Developed PL/SQL code to load source data into the Operational Data Store.

Confidential

SR. ANALYST/PROGRAMMER

Responsibilities:

  • Oracle Financial Systems implementation was a 50+ million dollar project lasting 36 months, which replaced the existing financial systems and re-engineered the business processes for all business units.
  • Embedded within the finance and purchasing departments, provided functional requirements for all customizations, best practices processing documentation and technical assistance to all phases of implementation.
  • Managed 3 teams (15 people) for NCA upgrade, customizations and QA performance testing.
  • Full development lifecycle for all customizations.

Software: Oracle: 7x, 8I, 9i, PL/SQL, Forms, Reports Oracle Financials, PeopleSoft: 7.5, 8.1, Tools, SQR, Web Client, Enterprise Integration, Data Warehouse: Informatica 5.1.

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