SUMMARY

• I am a solution focus, goal driven, ambitious, committed and best Agile practice enthusiast with 8 years of professional Agile and waterfall experience in the IT field with 6 years of professional experience specifically as a Scrum Master leading multiple teams on various projects through SDLC using Agile frameworks such as Scrum, Kanban and Safe with future goal as a scrum product owner and Agile coach.
• Excel as a servant leader, and cross - functional coach with my Master’s degree in psychotherapy and experience as a scrum master with a technical background as a Business Analyst in software development, Health IT, Finance and sales reporting application.
• I am experienced in driving results through Agile methodologies and Scrum leadership in transforming organization’s practices into efficient and cost-effective solution in optimizing business values.
• 6 years of outstanding experience as a Scrum Master with ex exceptional leadership qualities and expertise in agile methodologies
• 2 years experience as a Business Analyst
• 1 years experience as a Senior Business Analyst
• 2 year Experience as a Project Manager
• 4 years’ experience as a psychotherapist
• Adept at guiding teams to increase efficiency, motivate staff, and ensure on time and under budget results. Expertise in clarify and acting on goals in line with organizational and project objectives, removing impediments to progress, and prioritizing tasks in addition to forecasting needs.
• Excel at facilitating Daily Scrum, Sprint Planning, sprint retrospectives and Sprint Demos
• Agile manifesto enthusiast / Team Leadership / Effective in Resolution disputes and conflicts
• Strategic Planning and Implementation / Software Development Lifecycles (SDLC)/PLC
• Estimation and Forecasting / Cross-Functional Collaboration / Business Analysis
• Coaching and Training / Mentorship / Team Development
• Strong interpersonal, conflict resolution and communication skill
• Fast and adaptive learner with the ability to quickly understand complex work and policies
• Strong writing and verbal skill with the ability to present information in a compelling and empathetic manner
• Ability to work with diverse, collocated, and distributed teams onshore and offshore, while effectively resolving internal and external conflicts and problem solving.

TECHNICAL SKILLS

Methodologies/Processes: Waterfall, Agile (Scrum, DevOps, Kanban, SAFe)

Tools: Proficiencies JIRA, Confluence, Trello, DrawIO, Gliffy, ServiceNow, SharePoint, Scrum, Kanban and PI Board, Whiteboard, Athena patient portal, Value Option, Eclicalwork EHR, OMS and Oracle Database.

Office Tools: MS Office suite (All) word, PowerPoint, and Excel

Teams: Co-located, Distributed and Offshore teams using different visual platforms such as Webex, Zoom, Slack, and Skype

PROFESSIONAL EXPERIENCE

Confidential - Clinton, NJ

Senior Scrum Master

Responsibilities:

• Involved in transformation of the IT teams involved in multiple projects from “fragile” to Scrum.
• Assisted in defining and deploying new financial steam line product development processes and in facilitating the continuous improvement of existing processes
• Guide team in self-organization; encouraging and motivating team to focus on iteration goals
• Successfully improved multiple deliverables and processes, resulting promotion and recognition to additional team leadership positions.
• Effectively assessed the Scrum Maturity of the team and organization and coached the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• Championed a successful transition into SAFe.5 in support with an Agile Coach and RTE.
• Outstanding communicator interacting effectively with management, distributed teams, vendors, and users at all skill levels
• Exhibits Lean-Agile leadership - Exhibits the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset. Helps the team embrace Safe Core Values, adopt and apply Safe Principles, and implement Safe practices.
• Promotes Safe quality practices - Safe provides guidance to assist the teams in constantly improving the quality of their deliverables and meeting the Definition of Done (DoD).
• Helps foster the culture of technical discipline and craftsmanship that is the hallmark of effective Agile teams.
• Taking responsibility for managing dependencies between the Scrum teams and others, collaborating within the Scrum Master network especially in regard to items necessary for product release and maintaining great relationship with teams and stakeholders.
• Facilitating bi-weekly scrum of scrums (SOS) and driving conversations on cross team risks and dependencies.
• Working with the system infrastructure team to coordinate quarterly releases, working to ensure all systems are safe and uninterrupted.
• Acted as a senior scrum master and liaison between the Bank and Cri Account Managers as part of a high performing Agile team
• Facilitate in preparation and readiness for ART events and PI events.

Confidential

Senior Scrum Master

Responsibilities:

• Evaluated teamwork and coach in strategic decision-making and agile principles/values
• Plan and coordinate market research on SIS opportunity tracker to present findings to product owner/stakeholders/Team
• Closely worked with product owners to ensure understanding of user stories and keeping the backlog groomed for the next sprint
• Facilitated and participated in Sprint planning, estimation of user stories, and measuring velocity every 2-week to plan for the next sprint and quarterly release.
• Monitored the Sprint Burndown and conducted daily stand up, encouraging open communication in the team.
• Organizing and leading Scrum ceremonies; communicating with stakeholders; overseeing and managing scope and deliverables that support business goals
• Prioritize and Manage Product Backlog
• Fosters culture of collaboration, open communication, transparency, and teamwork
• Working with the system infrastructure team to coordinate quarterly releases, working to ensure all systems are safe and uninterrupted.
• Gathered and reported Scrum team statistics to stakeholders. Assessed the Scrum Maturity of the team and organization.
• Coached the teams to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• Established a reputation for removing challenges and roadblocks to streamline workflows and eliminate distractions.
• Excelled as a coach and mentor of diverse groups and key liaison with senior leadership, leveraging a servant-leader principle.