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Functional Analyst/test Lead Resume

SUMMARY

  • Functional/ Test Analyst having over 8 years of experience in IT services with expertise in Oracle Revenue Management &Billing (ORMB) product suite and SunTec Xelerate/TBMS product suite in Banking and Insurance domains.
  • End to end Implementation experience in Billing solutions for various esteemed Banking customers across the globe
  • Fit Gap Analysis, Solution Design, Product expertise, Identifying customer problem areas, Prototype Presentations, Requirement gathering, Functional Design and Documentation, Implementation& Upgrade, Impact Analysis, Test Case Design and review, SDLC, Migration strategy, Test Case Execution & Planning, UAT support, Post Go Live Support, Issue management, Product Management
  • Cross cultural communications Offshore and Onsite coordination and management.
  • Solid understanding of Revenue Management & Billing modules like Customer Care, Pricing, Billing, Accounting, Reporting, Inbound and Outbound interfacing with external systems.
  • Extensive experience travelling overseas to implement billing solutions in world’s leading financial organizations and working in large scale integration alongside business users, bank IT teams and operations teams across geographies in Europe, Middle - east and APAC.
  • Experienced working closely with the Business users supporting User Acceptance Testing (UAT)
  • Experience in product implementation and integration with other vendors.
  • Experienced in writing Acceptance test cases, test case design and review.
  • Experienced in preparing and giving Solution Presentation to the Business and users in different banks and financial institutions.
  • Provided training to Business stakeholders.
  • Have demonstrated analytical and troubleshooting skills during implementation and support phases of projects involved.
  • Very Good Experience in being a team player and as well as an Individual Contributor with strong interpersonal and communication proficiency.
  • Played key role in mentoring and leading team and proven success to deliver solutions with quality and in committed timelines.

TECHNICAL SKILLS

Application Software: ORMB, TBMS/Xelerate

Programming Languages: SQL, PL-SQL and UNIX Shell script

Administration Tools: TBMSScheduler

RDBMS: Oracle 11g/10g

Application Servers: IBM Web sphere 6/7, Web Logic 4.5/5.0, JBoss

Operating Systems: IBM AIX, UNIX HP-UX, RHEL 5.5, Linux

Tools: and Utilities: IBM Rational Robot, Toad, SQL developer, MS Office, MS Visio, HP ALM

PROFESSIONAL EXPERIENCE

Confidential

Functional Analyst/Test Lead

Responsibilities:

  • Was responsible for analyzing the requirement from fit gap and documenting the Functional Specification document detailing the requirements for Rollout of CD and Savings products in financial centers.
  • Worked with different teams involving various applications to design and build the solution for Project Tahoe.
  • Interacting with various business user and other vendors to understand the business requirement and then translating those requirement into functional and technical design solutions that deliver long-term value to business
  • Responsible for integration testing, test cycle and user acceptance testing.
  • Was involved in Clarifying processes to end users and business stakeholders as required
  • Also worked closely with the business users supporting UAT and Coordinated with offshore team for monitoring issues to closure.
  • Responsible for preparing the test plan and test cases Validation for the mobile application.
  • Closely interacted with the testing team in validation and verification of test cases/results.
  • Was involved in UAT support. Analyzed issues and tracked them to closure.

Confidential

Functional Consultant/Test Analyst

Responsibilities:

  • Responsible for product configuration, solution design, security set up during the implementation phase.
  • Involved in documenting solution design and created user manuals.
  • Functional consultant responsible for reviewing test cases and validate the results of test cases executed by QA team.
  • Actively involved in executing test cases for data conversion effort and configuration migration.
  • Worked closely with Oracle consulting and product development for delivered bugs/product issues.
  • Was involved in functional configuration and documentation.
  • Closely interacted with the testing team in validation and verification of test cases/results.
  • Was involved in UAT support. Analyzed issues and tracked them to closure.

Confidential

Functional Consultant

Responsibilities:

  • Responsible for scope study for two line of business: Cash deposit line and Cash management
  • Involved in Business process analysis and Requirement collection Phase.
  • Participated in interactive meetings with Business stakeholders, Operations and IT Team for requirements discussion.
  • Involved in identifying and proposing the billing and pricing capabilities in Product required for improvement in business operations and processes
  • Involved in Fit Gap analysis to identify the requirements and the major gaps involved.
  • Responsible for Solution Definition of CDL line of business to meet the complex requirements in Earnings Credit calculation.
  • Coordinating and Working with development team for implementing the Solution.
  • Involved in designing the approach for the end to end business Process flow for BNP Bahrain Implementation.
  • Designed the configuration approach for Inbound (Customer/Account & Transaction Interfaces) and Outbound (Billing &GL Interfaces) with Xelerate.
  • Worked on the effort estimation for all the gaps identified during Requirement analysis.
  • Propose UI design to client and worked with development team for successful implementation.
  • Responsible for the data modeling and mapping the Business Requirements to Product.
  • Was responsible for Change Request identification and management.
  • Developed SQL queries for MIS reporting and Data warehousing.
  • Coordinating with Business and development team.
  • Responsible for Test Case Design and Test Case Review for International Cash Management and Earnings Credit implementation for BNP North America.
  • Involved in Solution Testing with real Business Cases for BNP North America and responsible for Go Live.
  • Leading the team for configuration, testing and Release management activities for timely delivery.

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