Professional Summary:

• Analytical professional with approximately over 7 years of experience, working with cross-cultural teams, in the field of Information Systems as Business Analyst and Systems Analyst
• Experience in Gathering Requirements, Change Management, Gap Analysis, and Business Process Modeling in diverse domains.
• Capable in Project management skills including Planning, Scheduling, and Monitoring with experience in Gap Analysis
• Proficient in interfacing with Stakeholders and Senior Management with excellent communication and interpersonal skills
• Led multiple SDLC phases of large programs including Business Process Analysis, Requirement Analysis and Testing
• Proficient in analyzing and creating Use Cases and Use Case Diagrams, Activity Diagrams, Class Diagrams, Sequence Diagrams, Use Case Scenarios, Business Processes, Business Flow Diagrams, and Work Flow Diagrams
• Competent in conducting Joint Requirement Planning JRP sessions, Joint Application Development JAD sessions with a committee of Subject Matter Experts SMEs , senior management and IT groups to converge early towards a goal acceptable to customers and feasible to a designer to complete
• Adept in reviewing Test Procedures, defining Test cases, reviewing and maintaining Test scripts, analyzing bugs, interacting with team members in fixing errors and extensive experience in all forms of testing including User Acceptance Testing UAT
• Conversant in Manual testing GUI Testing, Field Validation Testing, and Functionality Testing of UI and Web Applications, Client/Server, Web based and Stand Alone Applications
• Accustomed to working with deadlines in a competitive environment and delivering strategic economic elucidations to resolve the issues
• Ability to work well under pressure and work individually, as well as in a team environment, to achieve quality goals and contribute to the project's accomplishments
• A fast learner and open to new ideas, suggestions and changing business needs
• Hands on Experience with Adobe Content Management CQ.

Technical Skills

• Operating Systems: Windows 2000/2003/XP/Vista/7, Linux, UNIX, Macintosh
• Automation Tools MS Visio, Rational Suite, Enterprise Architect
• Utility Tools MS Office Suite, MS Project, Adobe
• Reporting Tools: Cognos Reports, SQL Server Reports
• Databases: MS SQL Server, Oracle, My SQL, MS Access
• Testing Tools: HP Mercury Quality Center, Test Director, Quick TestPro

Professional Experience:

Confidential

Role: Sr. Business Analyst

Project Profile

The Safety Program is a multiyear program responsible to develop processes and solutions that will enable Amgen to efficiently and effectively assure safety of its products. This project is to implement the oracle Argus application to support gobal regulatory affairs and safety system.

Responsibilities

• Facilitated the Business User and Project leads discussion in defining the high level Functional Requirements
• Formulated strategic partnerships with the business unit to develop a solid knowledge base of the business line, including the business plan, products, and process streams
• Facilitated Brain Storming sessions to discuss and document new User Requirements. Also conducted meetings with the Users and Programmers to discuss solutions and develop test scenarios
• Acted in the capacity of a Jr. Project Manager to plan, manage project timelines/schedules and update status to the senior management
• Extensively worked on configuring products, licenses and studies in Argus Safety system. Configured various codelists, system configuration for various functionalities such as workflow rules, case priority, field validation, field labels, advanced conditions, autonarratives/company comments templates, advanced conditions using complex sqls.
• Educated the technical team on the direction of the business
• Composed several Business Requirement Documents BRD for each of the Integrations, the system needs to interact with authored the functional design documents working with the technical team
• Coordinated efforts with the test team of co-dependent work-streams to identify the business scenarios required to test requirements generated and identify any gaps in testing the Business processes
• Worked on documenting test protocols IQ/OQs and executed OQs during several testing cycles
• Responsible for defect management, created and published the metrics for defects. Participated in defect resolution meetings with development team
• Managed and executed end-to-end testing cycles. Tracked defects and assigned work activities, and assessed the status of the project throughout the life cycle.
• Actively participated in the pre-testing that included review of the Business requirement documents, studying the use cases for developing test plans and collection of test data
• Conducted requirement review meetings to identify missing or incomplete requirements , potential test cases
• Designed Test Plan, Test strategy and Test Cases based on the User Requirements
• Identified candidate test cases for regression testing and created data driven scripts for regression testing
• Supported the post go-live activities of business applications,resolved technical and training issues
• Knowledge and understanding of FDA GxP and 21 CFR Part 11 regulations and software system validation, drug safety, MedDRA and WHO Drug dictionaries etc. Completed various SOPs and trainings related to product information security, FDA guidelines etc.

Confidential

Role: Sr.Business Analyst

Project Profile

The project is to create an in house application for the AD Sales team for better deal management and liability management replacing the Gabriel and stewardship, offering user friendly features and reporting features for the AD Sales Team. The project involved integrating data from various systems and developing GUI and various modules within GUI for the Ad Sales Team. The project also involves development of various analytical reports for the BI Users.

Responsibilities

• Involve in all phases of the SDLC, from inception to deployment.
• Assist in the design of project plan in MS Project to enumerate the tasks involved in the project and propose timelines for various artifacts and monitor the completion of tasks.
• Facilitated JAD/JAR/JRP sessions with the business users to understand current business process, the limitations of the current AD Sales systems, to define system requirements and brainstorm solution design during analysis phase.
• Analyzed and documented the user's current business process, limitations and the requirements for new ADAPT AD Sales Audience Prediction and Tracking stewardship application.
• Documented the Functional requirement specification FRS/BRD for the windows application and the business reports.
• Extensively used MS Visio to create Use cases and business process flow diagrams.
• Analyze the various data integration points PlanIT, Gabriel, Nielsen, Post Buy, etc in the current stewardship system and document the requirements for integrating data with ADAPT application.
• Developed complex SQL queries to analyze the data and develop Mapping Specifications for Data Integrations.
• Developed data mockups and report mockups involving complex stewardship reporting calculations like deal liability etc.
• Reviewed the requirements specifications for Integrations, applications and reports with the application development team, data Integration team, BI team and Quality Assurance team.
• Acted as the liaison between the technical and business team to address the technical issues and concerns while developing the applications.
• Extensively worked with the development and QA team to address any queries regarding the requirements.
• Coordinated with the QA Team to review the test scenarios and test cases in Quality Center.
• Participated in bug review meetings and prioritize the issues and ensure successful bug fix and regression test.
• Acted as a Subject Matter Expert and provide support for UAT.
• Responsible to create Change requests for new requirements/enhancements requested by business in the development process and perform an impact and Gap analysis and revert with technical concerns.
• Provided timely reporting on status of the project and issues that impact project progress using MS PPT presentations to senior management and stake holders.

Confidential

Role: Business Analyst

Project Profile

This project is focused on compliance requested change to the UI, streamlining of the enrollment process via front end and flow changes to the OLET site, enhancement of the VRU flow by making process more generic and adding a reporting functionality for case of audit and internal report creation.

Responsibilities

• Worked closely with Business Users and Stake Holders to outline high level business needs and identified the streams and conducted meetings with stake holders to understand the functionalities and process flow to define As Is To Be
• Prepared Use case diagrams/scenarios for developing the system and User interface and screen mock ups for the new system to make the end users better understand the process flows. Converted System Requirements into Narrative Use Case Scenarios, Business Flow diagrams, Activity/State diagrams and Sequence diagrams using MS Visio, for a better understanding of the business process to the developers and other stake holders
• Assisted in preparing project plan, project weekly, monthly status reports to the leadership and business partners.
• Translated the business needs into system requirements, communicating with the business on a non-technical level, and with the System analyst on a more technical level
• Communicated with the offshore development on the complex business issues and managed versions, different releases and builds.
• Performed analysis for test data characteristics set up for testing and trouble shooting and also maintained minimum deviation for change requests.
• Used SQL queries to access the database for back-end testing and analyzed application performance characteristics using LoadRunner
• Developed User Manuals, presentations and training manuals as per project specifications and timelines
• Reviewed and maintained testing process and artifacts as per SOX compliance Industry Standard

Confidential

Role: Business Analyst/System Analyst

Project Profile

Confidential is a federal/state Government health coverage program started for families who earn too much money to qualify for Medicaid but cannot afford a private health plan.

Responsibilities

• Participated in the identification, understanding of Business Requirements and authored the Business Requirement Document BRD and also documented business processes and business rules
• Conducted Joint Requirements Planning JRP sessions with Subject Matter Experts SMEs , Business Stakeholders and End-users to develop requirement specifications
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs ensured that critical requirements are not missed
• Verified to ensure that all artifacts are in compliance with corporate SDLC Policies and guidelines
• Facilitated meetings/interviews and Joint Application Development JAD sessions with Stakeholders to collect business requirements, conducted controlled Brainstorming sessions with project related groups
• Established project communication channels for status checks by top management and project visibility to all Stakeholders and identified resources, allocated tasks to maximize Resource Utilization
• Interacted with the client and management teams extensively to understand the requirements, and to report the status of the testing efforts of their application
• Created Full Life Cycle documentation from Project Requirements in the developmental stage to Functional Specifications for the completed modules of application components
• Verified the Business Scenarios on new builds to allow extended testing by the Quality Assurance QA team and performed Defect tracking, analysis and documentation using TestDirector

Confidential

Role: Business Analyst

Project Profile

The Project was to work on an Intranet web-based application for equity cash trading linked with client's saving account and demat account and to enhanced with more customer friendly features detailing the various investments. The Online Brokerage Application allows the customer to View the Account status, Asset allocation chart, order status, account holdings, current market indices, trade online and view charts.

Responsibilities

• Conducted user interviews and gathered requirements based on interviews
• Prepared the Scope document for the project with the inputs from Project Stake holders and business users and project manager.
• Interacted with SME's, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business and technical teams
• Assisted the Project Manager in day to day duties of a project's administration
• Developed Business Requirements Documents and Functional Requirements Documents
• Assisted in the Scheduling, Planning of different phases of project
• Created a Traceability Matrix to maintain the Traceability of the requirements
• Managed day-to-day activities within a multi-disciplinary project team
• Created business processes maps to provide QA data for developing Test Plans with the Quality Assurance team
• Validated test cases extensively and have been a Point Of Contact for all the requirement clarifications
• Participated in User Acceptance Testing on different work streams