Summary

Business Analysis and Project Management background with experiences in various business divisions and industries and an excellent understanding of the overall operations of a company. Experienced in Business Management, Project Management, and Executive Management Consulting with results driven by accurate planning and monitoring of performance measures. Ability to work in an independent and team structure within a growth oriented company where I am able to leverage my unique skills and experiences.

Professional experience

Confidential

Business Analyst

• Provide strategic and tactical support of the USDA Food Safety Inspection Service FSIS Office of the CIO. Responsible for delivering high-level business documents leveraging extensive business operational experience and strategic performance metrics. Daily client interface with senior management team to strategize and gather requirements for the OCIO operational planning and working directly with a technical development team to implement requirements on the OCIO SharePoint site.
• Work directly with ACIO s /POC s to communicate and develop strategies for measuring strategic metrics and aligning them with the OCIO Business Technology Strategic Plan.
• Cross-functional business process documentation utilizing Business Process Modeling Notation BPMN methodologies to capture and develop agency business processes in Microsoft Visio.
• Utilize specialized vector graphic tools Adobe Illustrator and In-Design to create and modify deliverable level Business Processes, Strategic Plans, and other manuals.
• Gather requirements and strategize with Division ACIOs to support the alignment of goals of objectives
• Create Strategic Metric documentation and communicate client requirements to technical developers
• Facilitate the OCIO Managed Projects Selection/Prioritization and prepare/deliver management briefs.

Confidential

Senior Consultant/Project Manager

Project Management, Business Process Re-Engineering, and Property Management for various agencies of the Federal Government. Successfully accomplished objectives, created lasting relationships with clients, stayed on schedule and within budget on all projects with 100 delivery rate.

Medicaid Services

• Managed a 5 member team for the National Level Repository NLR States on-boarding with stakeholders consisting of CMS, and all 56 states and territories
• Responsible for identifying options for improving business systems and processes by gathering requirements through analysis and interviews
• Administered a client facing SharePoint site which published and maintained CMS technical documentation made configuration changes as necessary such as managing permissions and communicating with End Users to determine requirements
• Acted as Site Owner to manage the team/project documentation, communication and access to the team site and sub-sites

Confidential

Principal/General Partner

• Owned and managed a diversified portfolio of business investments in a wide range of industries. These included businesses in retail, food service, and personal services. Growth of all companies was accomplished through strategic planning, precise execution, and measuring performance by achieving planned milestones. Successfully managed 39 employees and a multi-million dollar revenue stream.
• Skillful at Strategic Business Planning and Tactical Execution. A quarterly environmental scan allowed me to identify trends and capitalize on opportunities. Through a very structured process, I assessed both internal factors financial resources, business processes, technology, human capital, and organizational capacity and external factors economy, socio/political, and technology to determine my organizational capacity and ability to succeed in each new business venture.
• Manage the day-to-day business operations by utilizing personnel to fulfill goals as well as creating an atmosphere that created professional growth for each employee
• Perform business valuation and analysis by identifying key issues that include: industry trends, market segmentation, bargaining power of customers, degree of competition, and bargaining power of suppliers/partners

Current and Past Capital Portfolio includes

• Food Service Industry current portfolio 2005-2012 Perform general accounting, payroll, taxes, inventory/supplies management, and food cost analysis for this restaurant. Created positive cash flow during the recession of 2007-2010 by managing costs, negotiating with vendors, and maintaining sales by using creative marketing and incentive programs.
• Personal Service Industry current portfolio 2001-2012 This business performs dry cleaning, laundry, and alterations. It was built from the ground up with an entirely new business model and was strategically aligned to the growing real-estate market. Based on its market segmentation, it was developed to cater to higher-end clientele and has remained one of the top income producers within my portfolio for over a decade. 7 out of 10 current staff has been with the company since 2001.

Skills

Microsoft Windows 9x/XP/7 , Microsoft Office Products including Visio and Excel, Adobe Vector Graphic Products including Illustrator and InDesign, experience in many custom POS Software Applications, Microsoft Outlook 2002 and above, and Microsoft SharePoint.

Other:

Ability to travel up to 75 . Conversational level fluency in Korean and Spanish.