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Senior Analyst Resume

White Plains, NY

SUMMARY

  • Senior Business Analyst proficient in implementing and teaching agile methodologies
  • Specialties include g athering requirements through the use of contextual interviews, focus groups and JAD sessions
  • Skilled at documenting business processes and requirements through the use of data definitions, functional specifications, process flow diagrams, storyboards, use cases and user stories
  • Diverse industry and functional expertise includes: content management, eCommerce, finance, search and web analytics
  • SAP Certified Associate - SAP Hybris Commerce Business Analyst 6.0

PROFESSIONAL EXPERIENCE

Confidential

Senior Analyst

Responsibilities:

  • Engagements included development of eCommerce and Wealth Management platforms
  • Developed and maintained relationships with key client and internal project stakeholders
  • Performed a range of activities supporting discovery, design, development and testing
  • Facilitated requirements gathering sessions with project teams and executive sponsors
  • Authored business requirements, process flow diagrams and user stories
  • Defined and implemented agile processes with client project teams
  • Maintained and groomed product backlogs
  • Employed online tools (Confluence, JIRA, Contour and Lucidchart) to support agile methodologies

Confidential, White Plains, NY

ECommerce Business Analyst

Responsibilities:

  • Employed an agile methodology to support aggressive time to market objectives
  • Documented business processes by creating data definitions, functional specifications, process flow diagrams, storyboards and use cases
  • Created tagging specifications for SiteCatalyst to capture web analytics
  • Authored test plans and test scripts for QA and UAT activities
  • Performed end to end testing of order management features
  • Engaged in deployment activities including training and support of customer care associates

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