SUMMARY

• Senior Business Analyst proficient in implementing and teaching agile methodologies
• Specialties include g athering requirements through the use of contextual interviews, focus groups and JAD sessions
• Skilled at documenting business processes and requirements through the use of data definitions, functional specifications, process flow diagrams, storyboards, use cases and user stories
• Diverse industry and functional expertise includes: content management, eCommerce, finance, search and web analytics
• SAP Certified Associate - SAP Hybris Commerce Business Analyst 6.0

PROFESSIONAL EXPERIENCE

Confidential

Senior Analyst

Responsibilities:

• Engagements included development of eCommerce and Wealth Management platforms
• Developed and maintained relationships with key client and internal project stakeholders
• Performed a range of activities supporting discovery, design, development and testing
• Facilitated requirements gathering sessions with project teams and executive sponsors
• Authored business requirements, process flow diagrams and user stories
• Defined and implemented agile processes with client project teams
• Maintained and groomed product backlogs
• Employed online tools (Confluence, JIRA, Contour and Lucidchart) to support agile methodologies

Confidential, White Plains, NY

ECommerce Business Analyst

Responsibilities:

• Employed an agile methodology to support aggressive time to market objectives
• Documented business processes by creating data definitions, functional specifications, process flow diagrams, storyboards and use cases
• Created tagging specifications for SiteCatalyst to capture web analytics
• Authored test plans and test scripts for QA and UAT activities
• Performed end to end testing of order management features
• Engaged in deployment activities including training and support of customer care associates