Senior Analyst Resume
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White Plains, NY
SUMMARY
- Senior Business Analyst proficient in implementing and teaching agile methodologies
- Specialties include g athering requirements through the use of contextual interviews, focus groups and JAD sessions
- Skilled at documenting business processes and requirements through the use of data definitions, functional specifications, process flow diagrams, storyboards, use cases and user stories
- Diverse industry and functional expertise includes: content management, eCommerce, finance, search and web analytics
- SAP Certified Associate - SAP Hybris Commerce Business Analyst 6.0
PROFESSIONAL EXPERIENCE
Confidential
Senior Analyst
Responsibilities:
- Engagements included development of eCommerce and Wealth Management platforms
- Developed and maintained relationships with key client and internal project stakeholders
- Performed a range of activities supporting discovery, design, development and testing
- Facilitated requirements gathering sessions with project teams and executive sponsors
- Authored business requirements, process flow diagrams and user stories
- Defined and implemented agile processes with client project teams
- Maintained and groomed product backlogs
- Employed online tools (Confluence, JIRA, Contour and Lucidchart) to support agile methodologies
Confidential, White Plains, NY
ECommerce Business Analyst
Responsibilities:
- Employed an agile methodology to support aggressive time to market objectives
- Documented business processes by creating data definitions, functional specifications, process flow diagrams, storyboards and use cases
- Created tagging specifications for SiteCatalyst to capture web analytics
- Authored test plans and test scripts for QA and UAT activities
- Performed end to end testing of order management features
- Engaged in deployment activities including training and support of customer care associates