OBJECTIVE

• Detail - oriented individual seeking a position where my strong leadership, problem-solving skills, and HRIS knowledge is utilized to the maximum potential for the growth and promotion of a reputable organization.

SUMMARY

• Dynamic and results-oriented with proven business and organizational abilities, processing the confidence to perform well under pressure in a fast-paced environment.
• Hands on experience with solid understanding of Business Requirement gathering, Business Process flow, and Business Process Configuring in Workday.
• Strong experience in working in key phases of the Software Development Life Cycle(SDLC) such as the Planning, Design, Analysis, Development and Testing for the software/system development process.
• Outstanding interpersonal skills and interface effectively with teams to define needs, design solution, and facilitate resolution of issues to ensure optimal performance.
• Providing postproduction, tier 2 and 3, functional and technical support to clients within Workday HCM Core.
• Advanced Business writing skills in writing business requirements document, Use Case specifications, functional specifications, systems design specifications, system requirements specifications.
• Proficient in writing test cases and test scripts and executing tests.
• Substantial Multi-Tasking and organizational abilities, with the capability to develop and implement strategies tailored to client requirements.
• Ability to work cohesively with all Stakeholders to formulate Functional models and prototypes to meet stakeholder expectations, and Workflow optimization.
• Expertise in handling workload for multiple projects and simultaneously supporting multiple clients.
• Self-motivated, adaptive and able to work in a team or independently in a deadline-driven environment
• Areas of expertise include: Workday HCM, Report Writer, Benefits, Core Connector, Client Management, Security Configuration, Organization Structures, HR, Recruiting, Staffing Models, Advanced Compensation, Data Analytics, Domain Policies, Business Processes, and Project Management.

TECHNICAL SKILLS

• QuickBooks, Excel (expert), PowerPoint, Access, Outlook, Workday HCM
• Training in HCM Core, Security and Business process configuration.

PROFESSIONAL EXPERIENCE

Confidential

Workday Analyst/Consultant

Responsibilities:

• Core HR- Experienced in understand client business requirements, Organizational Hierarchy setup, configurable Security setup, Tenant Setup, Custom field mapping, and System process designs.
• Business Process Configuring for various Modules like Hire, Talent, Compensation, Benefit.
• Created Supervisory Organizations, Cost Centers, Cost Center Hierarchies, and location hierarchies' maintenance, and modification of Workday Business Processes and definitions.
• Knowledge in building up the Inbound and outbound EIB's and schedule them as per the client requirement.
• Configured Workday security roles and groups to the required level of confidentially and segregation of duties.
• Hands-on experience implementing at least one full life cycle Workday HCM, Workday Compensation, Workday Comp deployment.
• Monitored logged UAT Clear Request tickets and ensure with significant impact are resolved prior production launch for HR, Benefits and Compensation departments.
• Extensive experience in Reporting for Compensation, Recruiting, Benefits, Absence management.
• Expertise in Workday compensation packages including salary, bonus, allowance, commission, and merit plans for multiple countries including merit and bonus plan processing.
• Worked on Building reports to track increase in Merit pay bonus, stock, Equity adjustments, Promotional increases and Salary decreases.
• Served as liaison with benefit representatives to problem solve and answer questions pertaining to benefits.
• Produced department emails, letters, flyers, posters, documents, and presentations.
• Worked on human resources activities and compensation and benefits packages.
• Administrated compensation programs like annual increase & annual performance review.
• Written Use Cases and produce Activity diagrams, Develop requirements specifications and Documentations for Business Process Management.
• Profound knowledge of business process analysis and design, process optimization, cost control and revenue maximization from various technological solutions.
• In depth knowledge of Software Development Life Cycle (SDLC) Phases such as Requirement analysis, Design, Development, Testing and Deployment
• Good communication and inter-personal skills along with good exposure to working in both large and small team environments. Excellent in presentation, time management and organizational skills.
• Resolved issues regarding delegations, data changes and corrections on different business processes.
• Handled all HR data by removing duplicates and other redundancies.
• Used advanced Excel features including VLOOKUP, HLOOKUP, Pivot Table, and advance functions to help business analyze the data for meaningful implementation.
• Worked on Compensation Packages to group together the compensation guidelines and compensation plans that could be assigned to an employee all at once.
• Configured Job Profiles, Job Family and Job Family Groups, experience in inbound/ outbound integrations Using Core Connector, Report Writer, Creating Workday Calculated Fields and Custom Reports.
• As a member of Workday Support Team, HRIS, I manage day to day requests and issues in Benefits, Payroll inquiries, Business Processes, Cost Centers, Job Profiles, Custom Reports, and EIBs.
• Worked on Workday Recruiting end to end process.
• Managed an HR Shared Service team of 3 with the focus of HR and Benefits including Core HR, Benefits, and Absence Management
• Managed Workday HCM transactions, tickets, and ad hoc reports.
• Performed Functional Workday HCM & Benefits Transactions.
• Troubleshooted issues and maintained the continuity between the various work streams (Recruiting, Core HCM, Benefits).
• Responsible for managing day to day support for reporting and business processes
• Developed used calculated fields in reporting, business processes, integrations, and other areas within Workday
• Managing Custom Reports including Advanced and Matrix Reports,
• Security Management, and Business Process configuration
• Configuring the application according to business requirements
• Created Supervisory Organizations, Custom Organizations, Region Hierarchies, Cost Centers, Cost Center Hierarchies, and location hierarchies, maintenance, and modification of Workday Business Processes and definitions.
• Created role based, job based, integration system, intersection, manager/compensation level, location membership, organization membership security groups and manage custom domains.
• Worked on Compensation Components and created compensation eligibility rules based on management levels, job profile, and job family.
• Worked on creating and adjusting Salary plans, Hourly plans, Bonus Plans and Allowance plans.
• Created Compensation Grades to create a standard compensation range for a given job level or a job profile.
• Worked on Compensation Packages to group together the compensation guidelines and compensation plans that could be assigned to an employee all at once.
• Created Job Profiles, Job Family and Job Family Groups, experience in inbound/ outbound integrations Using Core Connector, Report Writer, Creating Workday Calculated Fields and Custom Reports.
• Generated different types of Custom reports - Simple, Advanced, Composite, Matrix and trending reports to meet client requirements within the workday tenant.
• Lead a team of HRIS Analysts and Consultants (Workday) in the annual Open Enrollment(Benefits) Project.
• Requirements included implementation and configuration of flexible range of benefits, including retirement, insurance, health, pension, allowance plans, and leave plans among others
• Met with client to assess the client’s exact needs and designing a blueprint to meet those requirements as well as consulting discussions regarding SLA’s with Executive Management.
• Held several pre-implementation meetings with department heads and key stakeholders to understand their needs provided technical and functional feedback from a Workday point of view.
• Created and Implemented SOPs to adhere to in regard to Project
• Oversaw configuration within Benefit Module in HCM, lead and documented all positive and regression testing post configuration.
• Led defect meetings to discuss troubleshooting methods and made amendments to Project SOP’s
• Mitigated any escalated client issues. Held daily and weekly team meetings to document and discuss project progress.
• Administered and oversaw project movement and collaborated with UAT testers pre-production. Collected IT team feedback on any irregularities.
• Documented end-to-end process and successfully launched Annual Open Enrollment Benefits Options.

Confidential

Business Analyst

Responsibilities:

• Extensively work on creating and adjusting Salary plans, Hourly plans, Bonus Plans and Allowance plans, creating Compensation Grades to create a standard compensation range for a given job level or a job profile
• Support the GMD to deliver on the organizational strategy while developing and driving HR strategy
• Manage the bi-annual performance appraisal for the professional staff
• Manage the post-appraisal engagement session across all subsidiaries in the organization
• Manage the collegiate appraisal for the organization
• Manage the recruitment and selection process
• Monitor SLAs, Contract Expiration, and renewals
• Oversee the administration of health insurance packages and other benefits such as leave.
• Manage new employee’s onboarding orientations and employee relations counseling
• Overseeing & Conduct exit interviews
• Recommending new policies, approaches, and procedures
• Implementing and revising the organization’s compensation program
• Designing, revising and updating job descriptions & key performance indicators
• Conducting annual salary surveys and quarterly internal satisfaction surveys
• Developing, analyzing, and updating the organization’s salary budget
• Create & Maintain employee database
• Support the outsourced vendors, organize and host town hall meetings
• Developing, revising, and recommending personnel policies and procedures
• Maintaining and revising the company’s handbook on policies and procedures
• Performing benefits administration
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management
• Provided technical assistance by responding to inquiries regarding errors, problems, or questions with programs / interfaces.
• Provided support for slowly changing dimensions in data marts
• Implemented data profiling and quality check in Data Manager
• Designed and Prepared a Training Material for the Users.
• Created different types of reports like List, Crosstab, Chart, Drill-Thru and Master-Detail Reports.
• Created multiple Dashboard reports for multiple packages.
• Developed Prompt Pages, Cascaded input Prompts to display only the selected entries in the report and worked on the customization of prompt parameters.
• Created conditional variables to change the graph headers and list column headers based on the user parameter selection.
• Initiated training for the users to do ad-hoc reporting using Query Studio.
• Closely Involved in Requirement gathering and Analysis with the customers.
• Developed and maintained up to date test plans for each of the projects involved.
• Used Test Director to prepare Test Cases with the complete description of requirements of client.
• Devised and developed and executed various levels of test scripts like Alpha, Beta and User Acceptance test cases
• Used PVCS Tracker for Bug Report and Notify Mail to the Developers
• Developed and implemented Back-End testing process like test plans and test scripts for Oracle based databases.
• Performed Integration, System, Regression, Security, Performance and User Acceptance testing.
• Source Code Maintenance, Requirements and Bug Management Using Test Director.