SUMMARY

• A result - oriented and diligent professional with an overall 10+ years of experience. Expertise in Business Analysis, enhancing product usage and leading scrum ceremonies.
• In depth knowledge and experience in all phases of the SDLC (Software Development Life Cycle) and methodologies like SCRUM, Agile methodology and Waterfall. Diligently applying Scrum principles, practices, values and theory.
• Experience with leading projects in scrum or other agile methodologies for large and complex projects involving various system applications, services and databases.
• Proficient with Agile Ceremonies and be able to effectively use agile principles to deliver-Craft and implement processes to streamline workflows and reduce friction.
• Deep understanding of Scrum concepts - grooming backlog, sprint planning, building user stories, running Scrum teams, sprint review, retrospectives etc.
• Managing Agile and Lean Framework that result in quality product delivery and continuous improvement.
• Proficient in creating an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts, increasing productivity and coaching organization to conduct improvement events.
• Detail-oriented Scrum master to oversee projects throughout their entire lifecycle and proactively monitor progress to ensure roadblocks are removed immediately and project status are communicated effectively to meet project requirements and deadlines.
• Expertise includes a wide variety of industries: Banking, Consulting Services, Building & construction, Financial services and Educational Institutes.
• Hold an excellent record of achievement in implementing Cloud applications in HCM & Payroll.
• Partner with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization. Understand the market needs, and deeply identify with the customers in order to provide world class customer experience.
• Proficient in manipulating data on various business processes which includes Data profiling, validating data lineage and quality checks.
• Managing on-going production, testing and maintenance support under onsite/offshore delivery model.
• Ability to multitask, work with a sense of urgency, adapt to changing requirements and project directions and direct work to the analyst's team. Coordinate and sync product initiatives across different internal teams, by establishing shared vision and getting buy-in.
• Motivated self-starter with exceptional team building, leadership and interpersonal skills.
• Leading the Team, able to build team cohesion and inspire individuals to strive towards high levels of achievements. Received various awards and appreciations for outstanding performance in project management.

TECHNICAL SKILLS

• Ramco Enterprise Resource Planning Applications (HR & Payroll - Cloud based & On premise), SAP ECC6.0 (HCM)
• Requirement analysis, business rules, data flow diagram, flowcharts, business process modeling & improvement, decision tree, PFS (Product Feature Specification), BRD, FRD,TOR, GAP analysis, SWOT, Vendor Assessment, Interface analysis, Decision analysis, Document Analysis
• Excel, Word, PowerPoint, Visio, Adobe captivate, Camtasia, Tableau, MS SQL, C/C++, Python
• ER Diagrams, Conceptual, Logical & physical modeling
• User Acceptance Testing, Stress Testing, Regression Testing, Accessibility Testing

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

• Participate in Scrum of Scrums and work collaboratively with other Scrum Masters and Product owners in managing and tracking cross team dependencies.
• Facilitates all scrum ceremonies including sprint planning, daily standup, sprint retrospective, sprint demo and story grooming.
• As a servant leader responsible for removing blocker and guiding the team to remove blocker by finding the right personnel to remove the same.
• Conduct team building activity to transition the team from to all self-organizing high performance teams.
• Work collaboratively with the product team to estimate product backlog.
• Responsible for tracking sprint commitments & metrics (Burn down charts, Impediments, scope changes) on a Scrum Board to make decisions to ensure the committed scope is delivered.
• Captures team performance metrics including Team Velocity Trend.
• Takes action items from Sprint Retrospectives and works collaboratively with Product Team, Delivery Manager to resolve issues affecting team performance.
• Using agile methodologies, ensured on-time delivery from intake through estimation to delivery of work/projects in addition to post production support and problem solving (using 5 Whys, Fishbone diagram and similar process).
• Use applicable matrix for team tracking, including burn down charts, velocity and applicable tools ensuring optimum time to delivery.
• Used both Kanban and Scrum framework in delivering features/stories early and continually so as to enhance value to customers/stakeholders.
• Building new ways of working and responsible for Sprint planning, managing product backlog, holding daily scrum meetings, removing impediments and mentoring scrum team members.
• Responsible to have all the required artifacts created to comply with the quality assurance audit process.
• Encourage teams to drive for success by breaking the cultural habits to achieve continuous improvement. Effectively facilitated the team in delivering training kits across the globe. Developed a standard BMR / FMR (Feature Mapping Report) for the HCM product consisting of various modules.
• Managing the team in organizing quiz on the latest feature developments for implementers and framed the product and business questions for RAMCO certification. Owned the responsibility of establishing a new group of experts, to help implementers take care of complex requirements across the globe.

Confidential

Scrum Master / Business Analyst

Responsibilities:

• Performed Scrum Master functions including standup and retrospective meetings, Burndown tracking, backlog maintenance. Worked with Jira to ensure projects ended on schedule. Provided status to management on a regular basis to keep them informed of progress for up to 3 teams at a time.
• Helped development teams to improve in the Agile methodology, complete application work on time and accurately by capturing project status and working issues to conclusion.
• Ensured proper flow and accuracy of user stories by assisting Scrum to Scrum Master with large projects.
• Looked for continuous improvements, facilitated discussions and handled conflict resolution when needed.
• Developed context diagrams in Visio that aided testing and tracked/resolved issues to completion.
• Implemented Agile Scrum Methodology by leading daily stand-ups and scrum ceremonies to improve communication, provide more transparency across departments, and obtain greater business value with shorter turnarounds.
• Coached teams and Managers on Agile Scrum values and principles to promote continuous improvement and increase in team velocity.
• Facilitated Scrum ceremonies including Daily Stand-up meetings, Sprint Planning, Sprint Review, and Retrospectives, while enacting change and empowering teams to self-organize.
• Removed impediments and protected team members from interruptions and distractions to maximize productivity while leading strategic release planning.
• Facilitated definition and prioritization of work through Epics, Features, and Stories using Kanban and Scrum.
• Supported the implementation of Agile framework and Continuous Delivery Pipeline.
• Interacting with clients to identify requirements, specification and preparing business process solutioning documents for all appropriate modules.
• Conducting a common study on Reimbursement needs and implementing the same.
• Leading data migration process and aligning with the customer on field mapping and data migration sheets.
• Supporting clients through all phases of the implementation as required.
• Preparing and sharing customized training materials to clients.
• Managing the project scope. Investigate and make recommendations on issues that challenge scope restrictions.

Confidential

Product Owner / Scrum Master

Responsibilities:

• Work in an Agile tool continuously to review the business needs, outlines milestones and deliverables, and identifies opportunities and risks. Clear bottlenecks and understand interdependencies to help product owners and team to define product priorities.
• Drive agile systems project development and lead the scrum process and understanding of all phases of the development lifecycle including scoping, design, construction, integration, and testing.
• Collaborate with other Project Managers to integrate planning and execution across teams. Lead effective scrum ceremonies, such as daily stand-ups, sprint planning, backlog grooming, reviews and sprint retrospectives. Provide vision and direction to the Agile development team and stakeholders throughout the development lifecycle.
• Also, responsible for roadmap, product management and execution in addition to development team oversight and management.
• Translate product roadmap features into well-defined product requirements including features, write and manage epics/features, breaking them down to user stories, coordinating with various stakeholders, conducting regular grooming sessions with acceptance test criteria and performing ad-hoc testing.