Executive Summary

Results-Oriented Business Analyst looking for an mid level position with a dynamic corporation where I can use my energy and skills to develop and execute multifaceted business plans, and take control of complex situation with measured, deliberate focus on strategic goals, geared to ensure success in today's fast challenging environment. Overall six year of corporate experience in Banking domain and currently working as Business Systems Analyst. I have demonstrated outstanding organizational skills to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information.

Synopsis

• Solid understanding of Business Modeling, Requirements Gathering, Design, Development, Testing and Support.
• Experience in Agile/Waterfall testing methodologies, design, development of tools and technologies and deployment management.
• Experience in identifying new processes, finding out gaps in existing processes, and arranging training modules for new process development and implementation.
• Sound knowledge of UML, Gap Analysis.
• Knowledge of IIBA BABOK and conducting Joint Application Development JAD sessions, comprising of Enterprise Analysis, Requirements Gathering, Documenting, Planning and managing.
• Experience preparing BRD and SRS. Defining project plans then translating business requirements/user expectations into detailed specifications employing UML.
• Performing GAP analysis to check the compatibility of the existing system infrastructure with the new business requirements, SWOT analysis, risk analysis and Cost/Benefit analysis.

Experience

Business Systems Analyst

Confidential

• Requirement Analysis and Requirement Change Management.
• Ensure the smooth transition process.
• Ensuring seamless coordination between Onshore and Offshore teams
• Report any functional gaps in existing applications and suggest business process improvements.
• Risk identification, planning, and mitigation.
• Involve in defining scope / out-of-scope activities.
• Conduct a study of the current application in production environment and Target customer specific business rules and practices.

Define the relevant conceptual

• Source System Extracts using ETL
• Data Warehouse Staging Tables analysis with structural evaluation
• Data Warehouse Core Tables to be implemented as requirement
• Data Marts Reporting Structures as per the requirement and enhance model
• Good knowledge on ETL designs, incl. error-handling, history management, data cleansing and data standardization
• Responsible for collecting Non-functional requirements such as:
• Capacity planning , Information security policies and Data retention policies as per the Governance
• Worked with the relevant SMEs, Data Owners, Business Analysts and Enterprise Architects to discover, specify and source the required in-bound datasets
• Work with the Data Governance function to help them specify the data quality expectations, data standards and uncover data quality issues observed in the in-bound datasets.

Business Analyst

Confidential

• Identified and created business opportunities and improvements plan within using SWOT and PEST Analysis.
• Understand software development cycle SDLC , conducted requirement analysis through meetings and interviews.
• Coordinated with software team in website development, inventory management software module through elicitations with stakeholders and SME.
• Created Business Requirement Documents based on the requirements gathering using UNICASE
• Responsible for designing food menu in response to customer's demand and market surveys.
• Identify their current challenges with contamination measures, analyze the requirements of the product-tracking system, develop a specific plan, and get approval from the stakeholders to move forward.
• Analyze the functional requirements of the inventory management system, develop, and execute specific plans.
• Building market position by locating, developing, defining, negotiating, and closing business relationships.

Personal Banker

Confidential

• Responsible for performing intermediate duties related to branch operational activities and financial services, processed loans, mortgages and new deposit account transactions.
• Active in identifying fraudulent bank transactions, coaching team members on fraud preventions and deterrence.
• Coordinating with cash logistics and preparing weekly cash shipment, ordering cash to maintain the accurate cash flow of the branch.
• Coaching, Mentoring and Supervising, training and support to less experienced New Account Representatives helping to ease their on-boarding and other branch staff members.
• Processed In House PNC Home Equity Installment Loan, recommended loan approvals and denials based on customer loan application reviews.
• Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, Fair Lending, OFAC, USA Patriot Act and Community Reinvestment Act.
• Responsible for working on branch problem tickets SharePoint/Service Now and ensure resolution within SLA

Teller Supervisor

Confidential

• Assist Branch Manager in hiring tellers, coaching, reviewing, and supervising assigned employees, making effective suggestions and recommendations.
• Managing training documents, PowerPoint Presentations, Schedules through MS SharePoint
• Preparing work schedules and prioritizing work. Answer questions and resolves difficult or complex problems presented by tellers or other staff and adhering to bank corporate policies and procedures concerning teller functions.
• Examining tellers reports of daily transactions for accuracy.
• Ensuring 100 compliance of including but not limited to USA Patriot Act, AML, Bank Secrecy Act and other within branch.
• Verifying cash when overage/shortages occur assisting tellers when balancing problems occur using knowledge of common errors.
• Performing duties of subordinate teller such as mail-in cashier duties check distribution or other duties to facilitate work flow as required.
• Preparing monthly performance reports of the assigned tellers and conducting One-On-One with the tellers to coach them on areas of improvements and reporting it to the Branch Manager.
• Performance evaluation included employee appraisal, setting up work goals and measuring productivity, and exercise sound judgment and make decisions in a manner consistent with the essential job functions.