SUMMARY

• Diverse 8+ years of experience in Information Technology spanning projects with an emphasis on Agile development life cycle and methodologies as a Product Owner/QA
• Extensive experience to work with developers/Business stake holders, both independently and in a team environment to improve business values and deliver minimal viable product by following Agile SDLC
• Experience in Pega, Main Frame, Client - Server, and Web-Based Applications.
• Champion of user experience to define and execute user stories that ensure superior customer experience when using feature/product
• Experience to build & modify SQL queries to facilitate the need of process
• Extensive knowledge on Change Management and Gap analysis
• Experienced in version controlling by using different tools like SharePoint/Jira/Confluence
• Active partner in CMMi level2 and 3 implementations
• Excellent understanding of Software Development Life Cycle (SDLC) models
• Experience in engineering to decompose business epics and stories into system level stories and/or designs
• Extensive knowledge of different kinds of testing like Back-End Testing, Positive/Negative Testing, Black box Testing, Configuration Testing, Data Driven Testing, User Acceptance Testing (UAT), Unit Testing, Integration Testing, System Testing and Regression Testing
• Expertise in problem solving and bug tracking using Quality Center, Jira and qTest

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Acted as liaison between business and IT teams to refine the product and incorporate features based on busines needs.
• Gather business requirements and transform them into functional user stories in Jira across the development life cycle
• Understand and optimize the data from several legacy system to request the Test Data we need from the production environment
• Create and execute test cases for each sprint and log defects respectively
• Translated features into user stories within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholder’s requirements.
• Established user story acceptance criteria and refined stories with Scrum teams
• Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle.
• Deliver in DevOps lifecycle with Jenkins and GitHub
• Knowledge on CI/CD pipeline
• Explicitly use the Oracle database to find the source records by writing the moderate queries as per the logical K2view table(s)
• Use Postman and SQL queries to manually test respective RESTAPI’s user stories/functionality to drive acceptance testing

Environment: /Tools: Oracle SQL Server 4.1.2, K2view Fabric, Postman, Selenium, Java, Jira, qTest

Confidential

Sr. QA Analyst/Product Owner

Responsibilities:

• Lead a scrum team and responsible to make end to end testing techniques with all up and down stream applications
• Working within an Agile framework to deliver product in bi-weekly sprints, prioritizing your development team’s work with Kanban
• Estimate the manpower for each Release and allocate resources throughout the testing process
• Conduct and schedule HIPAA knowledge transfer sessions for new test analyst’s in QA team
• Work with System Analysts during weekly requirement grooming sessions and allocate user stories with testing team
• Setup the Roadmap for QA team for upcoming iterations in PI planning
• Manage and Mentor Onsite and Offshore QA team
• Work within cross functional teams on Agile Release Train and follow extreme programming practices
• Strong liaison between Product Management and development to ensure a transparent and productive workflow environment
• Actively participate in PI Planning’s and set Goals at feature level across the multiple teams by identifying dependencies
• Collaborated with stakeholders to understand business problem statements and convert them into user stories
• Understand the Pega application technical flow and recommend solutions for enhancement/updates
• Act as stakeholder of specific product backlog items, work closely with development teams to ensure the output to be aligned with expectations
• Conduct interviews to hire new test Analysts if required
• Reports to top management on monthly release out comes from testing perspective includes Jira dashboard
• Test API’s on Soap UI using XML files
• Make and update defect life cycle to Identify, review and report defects in Jira and make sure team follows the defined processes in QA Life cycle
• Write/update moderate to complex SQL queries
• Good knowledge on EDI files and claims processing testing
• Work on FACET to validate data and to reproduce Production issues in lower environment
• Participate in the Production deployment validation with business team
• Document test strategies for each sprint with Acceptance criteria to business unit.
• Strictly follow biweekly agile scrum delivery
• Work closely with business team to complete UAT and responsible to write and send Release note to the Program manager and the team
• Participate in Peer Reviews to ensure completeness of all testing efforts and assets created
• Validate and verify the up and down stream systems integration with G&A Next Gen
• Prioritize testing efforts and share with scrum teams based on business requirement and their deliverables

Environment: /Tools: PEGA 7.1/7.2 Framework, SQL Server 2012, SQL SSRS2012, .Net Framework 2.5, Windows Server 2008 R2, 2012 & 2016, FACET, Selenium, TestNG, Java, Soap UI

Confidential

Agile Product Owner

Responsibilities:

• Work directly with end users to capture and analyze challenges to their workflow
• Create, maintain, and "own" the product backlog
• Adapt and adjust at every PI and iteration boundary
• Work closely with counterparts in Product Management to align on the vision, program backlog, and roadmap
• Participate in the planning meetings, reviews (demo) and retrospective meetings
• Accepts or rejects user stories from a team
• Prioritizes work within an agile team and maintain a backlog of future work for consideration/prioritization
• Take responsibility for the development of ongoing enhancements, create and prioritize user stores with the agile teams
• Own and drive backlog grooming and management, prioritize user stories, create acceptance criteria and drive testing and delivery
• Work with Program Management leadership to support new business