SUMMARY

• Certified Scrum Master with 6 years of experience, successfully managing and delivering large software development projects.
• Excel in adapting to dynamic environment with constantly changing requirements while coaching, and developing cross - functional and self-organized teams.
• I am also a servant leader with extensive knowledge of Agile (scrum and Kanban), Test-driven development(TDD) and the waterfall software development.
• My greatest success as far as a scrum master has been greatly facilitated by excellent communication skills, critical thinking, problem solving, decision - making, task prioritization and workflows optimization skills.

TECHNICAL SKILLS

• JIRA
• CONFLUENCE, Slack, Microsoft office, WebEx
• Agile
• Scrum
• Waterfall
• Java, Rally, MS project
• SharePoint

PROFESSIONAL EXPERIENCE

Scrum Master

Confidential

Responsibilities:

• Monitored the project progress and radiated the information to stakeholders. Identified and mitigated team risk and impediments (blocking issues, critical defects) on daily basis.
• Worked with product owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
• Assisted in Gathering project requirements, defining scope, allocating resources and establishing meeting schedules to facilitate and execute project demands.
• Collaborated with team members to solve impediments/obstacles the teams are facing.
• Analyzed and utilized reporting systems and metrics such as (burn-down and velocity charts) to keep project members and management in loop with latest information and project progress.
• Collaborated with teams to identify risk and solved impediments by reaching out to the right department/teams.
• Provided timely, accurate, and actionable information to program stakeholders in a structured and transparent way.
• Coached teams in adopting and implementing Agile best practices, providing necessary training to create positive mindset to Agile methodologies and internalizing scrum values.
• Worked with product owners to consistently groom, order and maintain product backlogs.
• Protected teams from over-commitment. Managed backlog, prioritized resolution of defects/bugs as evidence of on-time delivery of 26 major initiatives.
• Developed knowledge of business strategy, business model and processes to identify improvement opportunities and value-added capacities

Scrum Master/Project Manager

Confidential - Houston, TX

Responsibilities:

• Supported the transformation of Verizon’s IT services from waterfall to agile, helping in the formation of new Agile teams through training, establishment of norms and coaching throughout project lifecycle
• Created and maintained System Development Life Cycle (SDLC) documentation. Facilitated in Daily Scrum "Stand-up", Sprint Planning, review and Retrospective Sessions.
• Worked effectively with multiple Scrum teams both distributed and offshore.
• Served as a SME in Verizon's Agile space, participating in various communities of practice, contributing to white-papers, and authoring various confluence blog articles on best agile practices and new estimation techniques.
• Shielded scrum teams from external interference to work process for optimal productivity and success in delivering sprint goals.
• Participated in scrum of scrum with other scrum masters.
• Worked to gather customer requirements and clarify specifications.
• Conducted root cause analysis to formulate counter resources to business missteps and improve operations.
• Helped maintain customer satisfaction and productivity metrics above target.
• Implemented Agile values and principles. Successfully transitioned teams from waterfall to Agile.

Scrum Master

Confidential

Responsibilities:

• Managed plans, dashboards and standard project reporting that included but not limited to weekly status report.
• Encouraged teams to update JIRA tasks every day to correct status for accurate reports and visibility.
• Maintained a continuous collaborative relationship with the product owner to ensure that user stories and vision are well defined and understood.
• Led pre-refinement sessions with the product owner to keep backlog healthy.
• Encouraged teams to practice frequent code refactoring and regression testing to reduce production defect.
• Facilitated all scrum ceremonies.
• Ensuring Agile principles of transparency, Inspect, and adapt, are implemented throughout the process of production.
• Facilitated the adoption of trust, fostering collaboration among teams and externally (team to team), including sprint goals, plans and obstacles, thereby growing confidence among the teams, business and all other stakeholders.

Business Analyst

Confidential

Responsibilities:

• Drove effort to gain working capital and angel funding to start and grow business.
• Met end-user goals by supporting strategic planning initiatives for applications
• Analyzed businesses of varying sizes to determine financial impact of potential investments and provide risk assessment.
• Worked closely with company executives to identify new business opportunities and routinely participated in sales process.
• Created standard quarterly marketing collateral, including email newsletter, client letters and quarterly earnings report.
• Conducted root cause analysis to formulate countermeasures to business missteps and improve operations