Strategic Partnerships/Business Analyst Resume Jersey City, NJ - Hire IT People

SUMMARY:

Business analyst and project management professional with 3 years of experience in data - driven roles and currently pursuing a Masters in Information Systems Engineering and Management. Proficient in SQL, Tableau, and Power BI. A data science enthusiast.

EXPERTISE :

TECHNICAL SKILLS:

SKILLS AND TOOLS: SQL, Python, Advanced Excel, Microsoft Power BI, Tableau, MicroStrategy, SPSS, Google Analytics, Salesforce, HubSpot, Jira, Confluence, SharePoint, Smartsheet, MS Project, MS Visio.

PROFESSIONAL EXPERIENCE:

Strategic Partnerships/Business Analyst

Confidential, Jersey City, NJ

Responsibilities:

Managed the company’s partnership with Google, Amazon Web Services and other technology partners.
Effectively gathered customer requirements via interviews, and workshops to support the launch of new product features.
Helped cut down marketing costs by 70% and collaborated with the CEO to pinpoint new profit-generating business opportunities.
Evangelized product vision to key stakeholders via customer research and exploration of roadmaps leading to 3 partnerships in 4 months.
Reduced average project completion time by 20% via detailed sprint planning, story mapping, backlog management, and UAT.
Assisted users that reported issues through ServiceNow and JIRA. Key point person in weekly Change Management meetings to update BI Team with any upcoming changes that would affect user community.
Collaborated with product managers, product owners and Subject Matter Experts (SMEs) in the implementation of IT projects.
Prepared configuration and documentation instructions used for installing software products and features.
Communicated with high-level clients; built and nurtured 100+ strong customer relationships, accounting for over $4million in revenue.

Program Analyst

Confidential, Rockland, NY

Responsibilities:

Developed training materials (deliverables, industry best practices, standards, and other knowledge artifacts) to the center’s knowledge management repository.
Initiated budget forecast analysis, ad-hoc reports, and data visualization/dashboards for management for review.
Used database management software to analyze consumer trends and develop business strategies accordingly.
Coordinated with cross-discipline team members to ensure all parties are on track with project requirements, deadlines, and schedules.
Optimized data collection procedures and prepared business models, graphs, and flowcharts.
Mitigated errors in scheduling; introduced a feedback system that helped minimize delays by 50%
Created presentations to analyze operational procedures and provided statistical reports of student usage for department-wide meetings.

Marketing Coordinator

Confidential, White Plains, NY

Responsibilities:

Liaised between procurement groups, business, and customers to support escalation, service delivery issues; and assisted the sales team in the successful closing of several million-dollar real estate opportunities.
Implemented new initiatives to achieve a “paperless” office which led to cost savings and easier accessibility.
Implemented an organic SEO strategy for a 4-person team, boosting visits by 65% in 8 months while CRO increased sales by 32%.
Trained staff on company-customized applications and verified that data documented within internal software systems are entered accurately.

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Strategic Partnerships/business Analyst Resume

Jersey City, NJ

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