SUMMARY

• Highly motivated Agile practitioner with 10 plus years of expertise in Information Security, Privilege User Management concepts for Client/Server, GUI, APIs and Java/Web - based tools in various Health Insurance, Financial, and Telecommunication services projects.
• Expertise at developing applications using Access and Identity management (IAM) Sailpoint Identity IQ, Service Now and information Security to support and incorporate complex requirements and Data Mapping.
• Work with Scrum team to groom and estimate user stories, to test and accept user stories, to eliminate road blocks to stories and to insure that all stories where done as committed.
• Excellent Analytical Skills to understand the business process and functionality, requirements and to translate them to System Requirement Specifications and Software Development with expertise in Analysis, Design, Development and Implementation.
• Knowledge of other Agile approaches like XP, Kanban, Crystal and FDD and Agile techniques like ATDD and TDD.
• Experience in Creating User Stories, Regression and User Acceptance Testing (UAT) and conceptual modeling to demonstrate Nonfunctional and functional requirements.
• Significant experience in preparing graphical depictions of Use Cases including State Diagrams, Activity Diagrams, Sequence Diagrams, including Business Workflows using UML Methodologies.
• Providing traceability across the project by analysis and review of project elements involved in traceability including Testing Artifacts, End-User Support Documentation and Training Materials.
• Experience in working with cross-functional groups, different levels of management, implementing Risk Management tactics, Proposal Writing and liaison between system users, company management and development teams.
• Knowledge of ERP such as SAP (SD/MM/FICO/SCM) of technology, security, risk and compliance while working on different projects.

PROFESSIONAL EXPERIENCE

Confidential

Sr Scrum Master

Responsibilities:

• Organize and facilitate Scrum ceremonies(Sprint Planning, Backlog Refinement, Daily Standup, Retrospective and Sprint Review )
• Work with business and technical teams to shape business stories and provide ongoing communication scrum phases
• Ensures development stories, acceptance criteria, assumptions, and all related documentation are timely and complete, supporting development, testing, and user acceptance activities.
• Collaborate with business stakeholders, internal development resources, clients, and Cloud team to understand customer needs and define the product roadmap.
• Identify and Track cross team dependencies to ensure they are well understood and meet project objectives.
• Regularly communicate with other teams to facilitate cross-team collaboration and create a holistic roadmap and planning for product delivery.
• Advocate for autonomous, self-organizing, empowered, and continuously improving teams.
• Work with Product Owners to make the product backlogs in good shape. Generates process reports indicating velocity, burn-down, etc.
• Communicate and facilitate effectively across diverse audiences within and outside of the Sprint Team (key stakeholders, executives).
• Resolve impediments to help teams to ship code incrementally.
• Manage a diverse Technology team consisting of application architects and application engineers (developers and QAs).
• Keep scrum team focused on concrete priorities while keeping outside influences from disrupting the Scrum team and actively identify and remove waste and distractions
• Work with Product Owners and QA team to ensure that testing and feedback is completed in a timely manner and meeting the Sprint timelines

Tools: /Applications: Scrum, Kanban, Jira, MS Office (Word, PowerPoint, Excel, Access, Outlook) MS Teams, Service Now, Java

Confidential

Sr Scrum Master

Responsibilities:

• A subject matter expert in the agile processes, organize and facilitate Scrum ceremonies like planning, daily stand-up meetings, reviews, retrospectives and release planning.
• Facilitating events that help create change and improvement through the use of agile methodologies. Guiding the team and organization on how to use Scrum, Kanban and Scaled Agile practices.
• Identify the need to bring in scrum tools or practices to improve productivity and build collaboration; review process to ensure all scrum practices are being followed
• Coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• Escalate and/or resolve impediments to help teams to ship code incrementally. Deliver and drive agile maturity and innovation approaches across the Line of Business.
• Foster a motivating culture of openness, collaboration, and continuous improvement. Responsible of overseeing multiple Agile product deliveries across a single Business Portfolio.
• A Kanban facilitator for Agile Kanban teams, facilitating discussion, decision making, and conflict resolution. Guiding the team on how to get the most out of self-organization.
• Assisting with internal and external communication, improving transparency, and radiating information.
• Supporting and educating the Product Owner, especially with respect to refining and maintaining the product backlog.
• Providing all support to the team using a servant leadership style whenever possible, and leading by example.
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

Tools: /Applications: Scrum, Kanban, Scaled, RTC (Rational Team Concert), MS Office (Word, PowerPoint, Excel, Access), MS Outlook, ESP(Enterprise Servicing Platform), Oracle Toad, Eclipse, Clear Case, Service Now, Java

Confidential

Scrum Master

Responsibilities:

• Facilitates Scrum meetings, including the daily stand-up, Iteration Planning, Team Demo, and Iteration Retrospective.
• Coaches the team on scrum best practices. Tailors process for efficiency based on empirical learnings
• Constantly engaged in challenging the old norms of development in order to improve performance in the areas of quality, predictability, flow and velocity.
• Supports the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy intra-team dynamic with respect to priorities and scope.
• Helps the team improves and takes responsibility for their actions. Facilitates the team retrospective. Teaches problem-solving and helps the team become better problem-solvers for themselves.
• Continue in adopting and transitioning company to fully understand and embrace the agile scrum methodology using SAFe(Scaled Agile framework). Helps coordinate inter-team cooperation and helps the team operate as an effective “team on the train.”
• Works with the team to remove or escalate the impediments. Protects the team from negative influences.
• Facilitates conflict resolution while encouraging constructive discussion. Empowers the team to take decisions
• Helps the team and the Product Owner in creating the definition of done (DoD) and Definition of Ready(DOR).
• Prepared and conducted periodic project status reports to update project governance teams and executive management regularly on progress, risks and issues using Project Management tool Rally.
• Creating open flow and exchange of information among project team members and external groups.

Tools: (Scaled Agile Framework (SAFe), Confluence, Rally, Kanban, Clarity .Net Framework, 2013 MS Office (Access, Word, PowerPoint, Excel), LDAP, Active Directories, HTML, XML, MS Office (Access, Word, PowerPoint, Excel), Java Scripts, SharePoint

Confidential

Scrum Master

Responsibilities:

• Manage daily SCRUM stand-up, sprint planning, spring grooming, and sprint retrospective meetings to ensure the team is on track and releasing features iteratively.
• Responsible for communicating program performance to program management office - could include areas such as onboarding, training, sprint plan, deliverable signoff, monitoring velocity, backlog, coordinating cross-Scrum data tool/data updates, project cost management via clarity.
• Applied In-depth understanding of adaptive, iterative, and incremental development, backlog management, agile planning, agile metrics, velocity, Scrum roles and events, combined with a strong understanding of the software development process and procedures.
• Work with Product Owner and Business Owner during Sprint review to get feedback and plan next release.
• Guide the team in removing impediments by finding the right personnel to help resolve the issue.
• Worked with the teams to verify Integration functionality of CMP by testing WSDLs(Web Services) on SOAP UI application.
• Continue in adopting and transitioning company to fully understand and embrace the agile scrum methodology using SAFe(Scaled Agile framework)
• Assisting with internal and external communication, improving transparency among divisions/teams/management
• Coordinated with the solution development lead, functional project managers, coach team on Agile Practices and product owners to do sprint and release planning for the solutions.
• Coordinated with other teams to identify risks and to clear roadblocks Manage defect backlog including working with product management to prioritize and defer defects using JIRA.
• Maintained platform backlog (non-project technical debt, refactoring tasks needed etc.) and track work against those tasks.
• Creating product road maps to continue to drive IT teams toward company goals

Tools: Citi Marketplace, Service Now 2.0, OIM, OIA, ISW(Oracle Financial), .Net Framework, IAMS, SharePoint 2013 MS Office (Access, Word, PowerPoint, Excel), LDAP, Active Directories, HTML,, XML, Java Scripts, MS Project, Jira, Fieldglass, SOAP UI, Hadoop, UNIX,GRAMS(ETL),(Scaled Agile Framework (SAFe)

Confidential

Scrum Master

Responsibilities:

• Scrum Master leading daily Scrum and Solve meetings; resolving impediments; ensuring team progress towards successful Sprint completion.
• Facilitating SCRUM ceremonies like daily Standup, Sprint Planning, Sprint Demo and Sprint retrospectives
• Working with Product owner in identifying Feature List, Building Product Roadmap, Product backlog and creation of Sprint Backlogs and Release Backlogs with the entire team.
• Tracking and Reporting team performance using Task board and publish Sprint and Release Progress using Burn-down and Burn-up charts
• Identify, Monitor and Manage Risks using Risk Radiators and Risk Burndown graphs.
• Mentor and coach team on Agile Practices, help teams to collaborate and establish clear communications channel within and outside teams.
• Guide team in aligning with Business Strategy and Project Goals
• Resolve Impediments and Protect team members from external interference and keep them focused on the Sprint Goals committed
• Development of overall scope, timeline and execution strategy with key business and technical partners.
• Define, establish and communicate processes around Requirements, Technical Development and QA.
• Using PPM tools like Clarity and Rally, presenting the Dashboard reports on a set frequency to the leadership team and making sure that the project managers are regularly updating the scorecards and program is on the right track in terms of Schedule, Cost, and Scope while maintaining the optimum quality of the product being delivered.
• Established strategic partnerships with the business units to develop a solid understanding of the business line; including the project plan, products, and process and revenue streams.
• Worked on Sharepoint to communicate discovery questionnaires to stakeholders and lines of businesses to receive updated priority data.
• Streamlining the team’s development activities and conducted business analysis, project assessment and feasibility determination to prioritize resolution of outstanding defects and system problems, and ensured accuracy.
• Implemented Risk Management and impact analysis, understanding and business perspectives on many remediation and operational requirements and issues.
• Conducted post-launch review meetings (Sprint Review) to revisit project strengths and liabilities, and to build out better processes for future projects.

Tools: OEM (Oracle enterprise manager), Rally, Oracle Business Intelligence Enterprise Edition (OBIEE), MS Office (Word, PowerPoint, Excel, Access), MS Visio, Adobe Photoshop, MS Outlook, Oracle Toad, Eclipse, Snag IT, Clarity,UNIX